I placed my order last night and it was already handed over to DHL and shipped the next day. That kind of speed is rare and genuinely appreciated. What really stands out is that all taxes and duti... See more
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Review summary
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I had never smelled real oud before. This was both a luxury experience and an education. I feel my mind has been expanded. Oud is not what I expected; in fact it rearranged my brain a little. I smelle... See more
I had my first purchase with Ensar Oud and wow, what can I say! I am pretty sure no one who is used to smelling synthetic perfumes will understand the experience but it’s beautifully raw, overwhelmin... See more
Before stating anything about the perfumes. The customer service you have is astonishing. They response and help as possible. The perfumes itself is literally a different story. I bought this one as a... See more
Company details
- Perfume Store
- Aromatherapy Supply Store
- Cosmetics and Perfumes Supplier
- Flavours, Fragrances and Aroma Supplier
Written by the company
Exquisite agarwood and aromatics
Contact info
United States
- 13475147193
- info@ensaroud.com
- www.ensaroud.com
4.8
Excellent
969 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Super fast shipping and really great…
Super fast shipping and really great customer service
February 10, 2026
Fast delivery
Fast delivery, packed safe and awesome free Samples for my order! My 2nd Oil from Ensar, oil and bottle quality is on point! Thank you
February 12, 2026
Quality ingredients and unique organic oils
Love the products- made a wise decision!!
February 5, 2026
Reply from Ensar Oud
Thanks for sharing Vrushali, considering you love the products, can you share what we can do to improve your overall experience?
Much appreciated!
Fast delivery and great produkt.
February 5, 2026
I liked the fragrances but the vials…
I liked the fragrances but the vials came half empty and some practically empty. It's a pity....
February 9, 2026
Reply from Ensar Oud
Hello Abichka, thanks for bringing this to our attention. During transport the oil may seep into the applicator bulb making the vials look empty, but don't worry the oils still there. I shared a video with you via email on how to easily return the oil into the vial for use.
Hope that helps!
Excellent customer service!!! 5 ⭐️⭐️⭐️⭐️⭐️
Excellent customer service; the team deserves 5 stars in every area. Shipping was ultra-fast, Ensar Oud does everything perfectly, and it's always a pleasure to buy from them.
February 2, 2026
Amazimg brand
It's my first order from Ensar oud and promise it'll be more in the future , amazing brand , wonderful website , easy way to make order . All is perfect
February 13, 2026
Top artisanal perfumery
The perfume quality in this house is top notch , blended masterfully , for perfume lovers who are seeking good natural ingredients and at the same time perfumes that are wearable I would recommend to start with Ensar , but at the same time these perfumes are highly concentrated meaning it sits close to skin with good longevity and minimal projection . If anyone is fed up with current perfume mass production industry this is your place , the down side is quantity is limited keeping you always on the urge to buy immediately, but world advise try to sample as this is not for everyone one but personally I loved 90% of what I bought however I did carefully look for reviews of people I trust their opinion before blind buying
And by the way Customer service is amazing and shipping was so quick in 2 days
January 28, 2026
Reply from Ensar Oud
Hello Mohammad, thanks for bringing this to our attention. During transport the oil may seep into the applicator bulb making the vials look empty, but don't worry the oils still there. I shared a video with you via email on how to easily return the oil into the vial for use.
Hope that helps!
Absolutely incomparable!
The incomparable fragrances, the website, the gorgeous product descriptions- I feel like a little kid again each time I’m waiting for a package from Ensar to arrive. And when it does, a little taste of heaven.
Thank you 🙏🏼
January 26, 2026
Reply from Ensar Oud
Hello Cyrille,
Our packaging and claims process is designed to ensure safe delivery and a fair resolution. As explained in our communications, the evidence provided did not demonstrate damage to the product. We remain open to reviewing any further documentation you may have.
Customer Care Team
Ensar Oud
BLACK GRIS, Resets what scent can do to you
A very personal experience as always, advice, steering and knowledge all soaked in ambergris (in this case)
January 14, 2026
Fantastic in absolutely all aspects
Fantastic in absolutely all aspects, quality, service and delivery
January 19, 2026
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