Eonon Reviews 

843
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 305 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and easy, "plug and play" installation, often fitting perfectly. Many appreciate the enhanced sound quality, responsive touchscreens, and fast connectivity, contributing to a seamless user experience. The customer service is also widely commended for being attentive, quick to respond, and very helpful in resolving minor issues. However, some customers noted issues with product functionality, such as units stopping working shortly after installation or features not performing as described, including poor screen quality. A few people were dissatisfied with customer service, citing unresponsiveness, repeated questions, or difficulty reaching a human technician for assistance.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising its quality, features, and ease... See more

User experience

Customers had positive experiences with user experience, frequently highlighting the ease of installation and... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the exceptional, quick, and... See more

Quality

People report positive experiences with quality, with many reviewers expressing satisfaction with the sound... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought the VWX6S Pro for my Volkswagen Passat. Best upgrade I have bought for years. It was very easy to install including the reversing camera. It worked first time with no major issues. The minor... See more

Rated 5 out of 5 stars

I recently upgraded my original Eonon GMSXM7 unit with the GMSX6S2 model which includes the fiber optic cable. Wow what a difference, sound quality and the connection is amazing!!!!!! Eonon is the way... See more

Rated 5 out of 5 stars

6 years and still happy. Honestly I've used this company a few times for HU for my VW vehicles and it has always been a great experience. Started purchasing them on the recommendation of a fellow VW... See more

Rated 5 out of 5 stars

I purchased a single din X3U from Eonon as they were recommended on a number of car forums. I specially wanted a simple plain design that would fit with my vehicle interior. Though there was a small m... See more


Company details

  1. Car Stereo Store

Written by the company

Established in 2002, Eonon leads in cost-effective car stereos, car cameras, in-car entertainment systems and other automotive electronics products, boasting more than 20 years of expert experience.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

843 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(843)

324 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Cheap and nasty, faulty units with no support!

Cheap, poor quality Head Units and total lack of support.
I bought a VWA13 Eonon unit for my VW Golf Mk6.
Upon installing, the unit failed to connect via Bluetooth to my Android phone which is running on Android 13. Tried many different settings and nothing worked. Occasionally it would connect, but then drop off or if the car was switched off and you powered on again it would fail to connect even with auto connect set. Also found the unit would randomly reset for no reason. The radio quality was extremely poor. A lot of hype and free units to You Tubers to promote but the reality soon prevails. Also could not get any of the apps to work. I contacted Eonon support. 3 days later I was asked for proof of purchase, serial number and model - all of which was on my email for support in the first place. After replying with all details again, total silence.
When I sent another email to ask why there was no response, I was given the reply it was Chinese New Year and holidays! Even after the holidays ended no one is replying or answering my emails! They have no UK or Europe support. The reason for not replying is also due to the fact they know these units are all faulty, poor quality and have not been fully tested.
Biggest waste of time! Removed, returned and bought a proper head unit from a well known brand and it works a treat. Stay away from these Eonon units as they are not reliable, have issues almost immediately, will fail very quickly and the support is non existent.

February 11, 2026
Unprompted review
Rated 1 out of 5 stars

The problem with eonon customer…

The problem with eonon customer service. Its non existent they only have an email and a chat bot on the website. No matter how many emails you send. I have yet to receive a reply. I purchased the eonon p6 from there amazon page
Ghe device lasted 5 months, then power loops and wont stay on. Contacted them through amazon they sent a new unit plugged it into bike and straight away bootloop so not working. Contacted them again through amazon and now I have a refund and two broken devices. And still no reply from eanon customer service. There should be a fix for theses screens but no option and no reset button on device. Even disconnected for a week and still the same bootloop. I can no longer trust eonon and would advise others to avoid.

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding product

Outstanding product, easy to install and looks much better than factory system. I broke my wire to the microphone and contacted the support team. They advised me that one was being shipped out no cost. Great product, outstanding Tech Support. I very highly recommend this company.

March 3, 2026
Unprompted review
Rated 4 out of 5 stars

Great customer support

Product arrived quickly and was packaged very well. I had a slightly unusual compatibility issue with my particular vehicle and their support team were quick to respond and work to resolve my issue including sending a replacement part at no cost to me

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

I bought by eonon UX6K-PRO-MAX a couple…

I bought by eonon UX6K-PRO-MAX a couple or three months ago now, and I did a temporary fit into my car, and it worked really well, nice and quick, great screen size, and generally good.
Then, because I am a tad clumsy, whilst using my hot air gun on a connection not to do with eonon, I melted the bit that goes into the power slot. So I contacted eonon, received a very prompt reply, and judging by the tone of the emails between us, they will provide me with another harness at unit cost, plus p&p. This is best of all, if they dont, or didnt, I would be left with best part of £400 worth or table decorations,

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect match for my car and my needs

First of, Well explained and made website, with the good product for your car.
Then the order went perfect.
All installation instructions are very clear.

The final product works well and the team from Eonon is very helpful (I had to mail them about the expedition).

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Factory Fit, Modernized the Car

Deliberated spending the money on an unknown brand for a 15 year old car. But turned the car into a modern version in moments. Easy install and remaining questions easily answered with straight forward guidance.

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

Top notch screen

Top notch screen, 6gb juicy ram, awesome and responsive customer service with straight forward installation, highly recommend

March 1, 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy!!

You get what you pay for: cheap junk. I purchased a unit for my Tacoma, the version I have is pictured on the website and supposed to fit. It doesn’t fit with my clock/hazzard lights button and the steering wheel controls (I tried programming but only two worked after that) nor the back up camera worked; as claimed.
Customer support is complete garbage and is refusing to return my product after multiple messages with customer support.

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

I was pleasantly surprised the unit I…

I was pleasantly surprised the unit I ordered was sent from an Australian location and not from overseas which meant it arrived within a few days of ordering. The unit arrived well packaged and with everything I needed to complete installation. I have installed it into a 2004 Nissan Patrol and it has definitely made a significant upgrade to what was in the vehicle. I have only had it installed two days and as such have not experienced all it features but so far, I am very impressed.

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

Great value for money and excellent support

I recently purchased the Eonon X3 (Linux) head unit.

My requirements were: a bright display, firmware upgrade capability, adjustable microphone gain, good customer support and stable performance for things like Spotify, Navigation and WhatsApp.

The QLED display is very bright and easy to read. Build quality feels solid, and performance is more than sufficient for daily use.
Not sure about the microphone gain yet.

During a firmware upgrade, something went wrong and the unit stopped booting. I had the X3 for less than a week, so i was disappointed. Support resolved the issue immediately and offered a replacement without any discussion. That level of service is not common.

Conclusion: technically a solid head unit with strong value for money and excellent after-sales support. Highly recommended!

February 23, 2026
Unprompted review
Rated 1 out of 5 stars

Don’t buy Eonon head Unit

I purchased Eonon VWX7 head unit for my 2014 VW Beetle and has been nothing but disappointment and money wasted .

The head unit (CANBUS) drains the car buttery so badly in two days the car will not start. I bought a new battery thinking that was a problem, waste of money.

Eonon Tech support takes forever to respond & keep asking you to cut off wires and solution that don’t work. Why can’t they integrate all that in software.

The problem is the unit continues to draw power from your battery even when vehicle is off. No settings in menu will stop that from happening.

I don’t recommend this product, it can get you stranded with your car anytime. This single problem makes a nice product to be a useless waste of money. Don’t buy it

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

I just purchased this touch screen…

I just purchased this touch screen Android system for my 2014 Ford F-150 Crew Cab. It works perfectly. Fit perfectly. I purchased separate tail gate built in backup camera.All perfect fits and work.

I wish if Eonon should make tail gate camera with this system. Other than that I’m very happy.

February 20, 2026
Unprompted review
Rated 3 out of 5 stars

Glitches

Radio and screen are nice resolution is good, however some glitches did occur wifi stays connected when connected to Bluetooth so I if I need my hot spot I cant use it and after 30 days it starts to cut in and out on Pandora and youtube and then will speed up like there is a buffering problem. If you answer a phone call the screen will freeze up while using your maps for directions. Its pretty sad that the higher end of the two models I purchased has this many problems.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

I paid £65 for a single DIN unit for my…

I paid £65 for a single DIN unit for my landrover defender. Fitting was a breeze and now I have car play / google maps / music.

I would say at that price point it is a slam dunk. After sales support was good too. Hope it lasts the distance.

February 4, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look