Express Online Training logo
Visit website

Express Online Training Reviews 

4,551
•
TrustScore 2 out of 5

2.0

Education & Training
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 82 reviews, most reviewers were unhappy with their experience overall. Customers found the online learning platform and user experience problematic, describing it as frustrating, poorly designed, and often glitchy. The assessment process was frequently criticized for being picky, vague, and excessively slow, often requiring multiple re-submissions. Reviewers also expressed dissatisfaction with unhelpful staff and a lack of advertised express options. A significant concern was the pricing structure, often involving unexpected additional fees and higher costs than initially advertised. Many felt the system was designed to push them into paying for faster service, leading to frustration and delays.

What people talk about most

Service

People report negative experiences with service, often describing it as slow and frustrating, with concerns... See more

User experience

Clients share negative opinions on user experience, describing it as frustrating, disorganized, and a waste... See more

Price

Customers express significant dissatisfaction with pricing, citing hidden charges and unexpected fees that... See more

Payment

Users describe negative interactions with payment, often encountering unexpected additional fees and delays... See more

Website

Customers consistently express dissatisfaction with the website, describing it as poorly designed, outdated,... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Being 100% honest this was a genuine painful experience for getting the RSA. I can see why people call them a "scam" because you're ultimately forced to pay for quicker marking on your assessm... See more

Rated 2 out of 5 stars

Overall learning aspect was fine - a few typos in the course notes but other than that it made sense. The assessments were very picky and required answers which weren't even in the question - w... See more

Rated 2 out of 5 stars

It didnt work properly on the phone, some Websites didnt load well. I had to use a Laptop to submit some answers. I paid 50$ for a fast answer check. Because of the Website Problems, I handed in... See more

Rated 2 out of 5 stars

I paid online thinking it would be easier and faster, but that’s totally wrong. The exercises and video assessments are really discouraging, and the online workload is much heavier than doing a real t... See more

Company details

  1. Education & Training

Information provided by various external sources

White Card (Construction) | Responsible Service of Alcohol (RSA) | Responsible Gamling Service (RSG) | Licensee and Management of Licensed Venues

Contact info

2.0

Poor

TrustScore 2 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.0

All reviews

(4,551)

81 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

great system

Easy to manage and question and answering system is great and easy to use

February 28, 2023
Unprompted review
Rated 5 out of 5 stars

Easy, fast and flexible

It is so easy to access and fast to complete. I can always stop and resume the courses, so it is very convenient. I can re-read if I missed something. It will be the best option for someone who wants to get RSA online.

February 28, 2023
Unprompted review
Rated 5 out of 5 stars

Thank you

Thank you, I found this to be a straightforward course, very informative.

February 28, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look