It absorbs beautifully without leaving any greasy residue, and the scent is absolutely divine. My hair felt softer, healthier, and more manageable. A game changer!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had a great experience purchasing these amazing products from Ekwy at Curl Treats Festival last weekend. And I’ve been having a mind blowing experience using the products on myself and my two young... See more
Company replied
I have been natural since 2015 and after trial and error can confidently say i have found my staple products! I did wince initially at the price but have just finished the 200ml aftwe starting off wi... See more
Company replied
Found Equibotanics product absolutely amazing. The results over time have been fantastic. I am menopausal and found my edges were thinning which was making me not confident and stressful. Since using... See more
Company replied
Company details
Information provided by various external sources
Equi Botanics promises to only use pure, wholesome and high performing plant actives to give you hair you've always dreamed of - healthy, happy hair. Join us.
Contact info
United Kingdom
- www.equibotanics.com
Begin Your Hair Journey
To start with, my experience was daunting because my packjage didn't arrive when expected! That said, Equi Botanics addressed my concerns in a very professional and reassuring way. This renewed my confidence and excitement to use the products. The products are well presented and intensifies excitement to begin your hair journey with them, no matter the condition of your hair. Thank you, Equi Botanics🤗
January 10, 2023
Reply from Equi Botanics
Hi Sharon!
Thank you for your positive review on our products, and the kind words on our customer support. We are glad to have you onboard and our goal is for you to experience the hair they deserve.
If there is anything else we can do to help in the future, please don't hesitate to get back in touch.
Best wishes
The Equi Botanics Team
I have cancelled my order
I have cancelled my order - 2nd arrived without requirement. I have not received confirmation even though I have asked for it
January 8, 2023
Reply from Equi Botanics
Hey Diane,
Thanks for taking the time to leave us a review.
We are sorry to hear that you didn't have the best experience with us. Upon checking, you had an active subscription that was ongoing the time you wrote to us. Already your next order was due and had been dispatched. We weren't able to make any further changes.
I can confirm we've cancelled the subscription as you requested and shouldn't receive any orders going forward. Apologies for the inconvenience.
Equi Botanics Team
Good quality product
Good quality product, nice slip feel to hair. Har is clan and fresh after and not stringy as with some other shampoos.
September 9, 2022
Reply from Equi Botanics
Hi Lady E!
This is so nice to hear:) Thank you for your positive review on our products, I am thrilled to hear you are enjoying the benefits. Our goal is for everyone to experience the hair they deserve.
If there is anything else we can do to help in the future, please don't hesitate to get back in touch.
Best wishes
The Equi Botanics Team
Fantastic products
Fantastic products. I have experienced brilliant results with these products that’s why I am an ardent returning customer.
November 29, 2022
Reply from Equi Botanics
Hi Bibi!
This is so nice to hear:) Thank you for your positive review on our products, I am thrilled to hear you are enjoying the benefits. Our goal is for everyone to experience the hair they deserve.
If there is anything else we can do to help in the future, please don't hesitate to get back in touch.
Best wishes
The Equi Botanics Team
I used the products but i think i…
I used the products but i think i reacted my hair was falling off had a refund
January 4, 2023
Reply from Equi Botanics
Hey Rosie,
Thanks for leaving us a review and sharing your experience.
We are glad we could be of help. Cheering you on in your hair care journey.
Best wishes,
Equi Botanics Team
These products are brilliant
These products are brilliant, the cleanser leaves my scalp feeling fresh and clean, the oil is not heavy and is easily absorbed in my locs, my hairline is regrowing after too much styling.
July 22, 2022
Reply from Equi Botanics
Hi Olga!
This is so nice to hear:) Thank you for your positive review on our products, I am thrilled to hear you are enjoying the benefits. Our goal is for everyone to experience the hair they deserve.
If there is anything else we can do to help in the future, please don't hesitate to get back in touch.
Best wishes
The Equi Botanics Team
The products didn't work for my hair…
The products didn't work for my hair and I really didn't like the lemony smell. I heard about it on the BBC.
August 31, 2022
Reply from Equi Botanics
Hey Renee,
Sorry to hear that the products didn't work well for you!
If you don't mind, we'd love to hear more information. How your hair responded to the products. Any feedback if there's anything we can do better from our end.
Best wishes
Equi Botanics Team
Marula Oil Leave in conditioner
Marula Oil leave in conditioner is a lovely product which leaves my hair soft and my natural curls bouncy and without the mousse crunch! I discovered this product through The Times Beauty Awards and ordered through Equi for a prompt delivery. I will be reordering when I am nearer the end of my current product.
June 17, 2022
Reply from Equi Botanics
Hi Suzanne!
This is so nice to hear:) Thank you for your positive review on the Marula Leave-in Conditioner, I am thrilled to hear you are enjoying the benefits. Our goal is for everyone to experience the hair they deserve.
If there is anything else we can do to help in the future, please don't hesitate to get back in touch.
Best wishes
The Equi Botanics Team
Hair is lovely and soft after using the…
Hair is lovely and soft after using the product and smells beautiful.
September 5, 2022
Reply from Equi Botanics
Hi there!
Thank you for your positive review of our products, I am thrilled to hear you are enjoying the benefits. Our goal is for everyone to experience the hair they deserve.
If there is anything else we can do to help in the future, please don't hesitate to get back in touch.
Best wishes
The Equi Botanics Team
Happy Hair
Since using Equi Botanics Shampoo and Conditioner over the past few months my locs have started to get stronger and thicker. Very pleased.
August 25, 2022
Reply from Equi Botanics
Hi Flavia!
Just as you, we are definitely delighted by the progress:) Thank you for your positive review of our products.
We are thrilled to hear you are enjoying the benefits. Our goal is for everyone to experience the hair they deserve.
If there is anything else we can do to help in the future, please don't hesitate to get back in touch.
Best wishes
The Equi Botanics Team
Equi botanics provided a excellent…customer service
Equi botanics provided a excellent customer service.
Had an issue and it was resolved with no hassle no fuss.
Thank you. 5/5
Mrs June Lindo
Customer
August 13, 2022
Unprompted review
Reply from Equi Botanics
Hi Mrs June,
Thank you for your positive review. We appreciate your kind words for our customer service. It was an absolute pleasure helping you out. Cheering you on this hair care journey!
If there is anything else we can do to help in the future, please don't hesitate to get back in touch.
Best wishes
The Equi Botanics Team
Good value for money and lovely job…
Good value for money and lovely job this cleanser does.
July 31, 2022
Reply from Equi Botanics
Hi Josephine and Louis!
This is so nice to hear:) Thank you for your positive review of our products, I am thrilled to hear you are enjoying the benefits. Our goal is for everyone to experience the hair they deserve.
If there is anything else we can do to help in the future, please don't hesitate to get back in touch.
Best wishes
The Equi Botanics Team
These products have given my hair the…
These products have given my hair the health I have been dreaming of! I was a brunette that now has chemically processed, icy-blonde hair for the last 2 years. To boot, my hair is also naturally curly. By now I would be running to get my stiff, split, 'crunchy' ends chopped to avoid that dry, straw look in between appointments. I had tried everything to stop it from looking so dry and splitting but nothing worked until I found Equi Botanics!! I've been consistently using the shampoo, leave-in conditioner, and hydrating mask ... gamechangers! I see it working and my hair has never been more moisturized, frizz free, and smooth. My curls just drink it up! So happy to say that I won't be running to get my hair trimmed anytime soon because there are no split ends in sight! My hair is finally able to grow out longer. What a dream!
May 20, 2022
Reply from Equi Botanics
Hi Maria
This is so nice to hear:) Thank you for your positive review of our products, I am thrilled to hear you are enjoying the benefits and experiencing the hair you deserve. Cheering you on!
If there is anything else we can do to help in the future, please don't hesitate to get back in touch.
Best wishes
The Equi Botanics Team
Nice product
Nice product, makes my hair soft. Good detangle product. I have very long hair and product will not last and for that reason I will not buy again. As mention lovely product
April 22, 2022
Reply from Equi Botanics
Hi Mo
Thank you for your positive review of our products, I am thrilled to hear you are enjoying the benefits and experiencing the hair you deserve.
Good to note, the products are highly concentrated and a little goes a long way and like the Leave-in it disappears on application as it penetrates the hair shaft.
If there is anything else we can do to help in the future, please don't hesitate to get back in touch.
Best wishes
Equi Botanics Team
Equi Botanics Black Seed Hair Serum was…
Equi Botanics Black Seed Hair Serum was a good product I will highly recommend it to someone else.
I have really improved my hair growth.
I would purchase it again.
Thank
March 12, 2022
Reply from Equi Botanics
Hi Nicole
Thank you for your positive review of our products, I am thrilled to hear you are enjoying the benefits and experiencing the hair you deserve. Cheering you on!
If there is anything else we can do to help in the future, please don't hesitate to get back in touch.
Best wishes
The Equi Botanics Team
Reply from Equi Botanics
Hi Catherine
Thank you for your positive review of our products, I am thrilled to hear you are enjoying the benefits and experiencing the hair you deserve. Cheering you on!
If there is anything else we can do to help in the future, please don't hesitate to get back in touch.
Best wishes
The Equi Botanics Team
Beautiful products that make your hair…
Beautiful products that make your hair feel incredible!!!
February 25, 2022
Reply from Equi Botanics
Hi Emma
Thank you for your positive review of our products, I am thrilled to hear you are enjoying the benefits and experiencing the hair you deserve. Cheering you on!
If there is anything else we can do to help in the future, please don't hesitate to get back in touch.
Best wishes
The Equi Botanics Team
Still not received my order ,
Still not received my order ,
Emailing me to contact neighbours to see whether it’s been handed to them by Royal Mail is not appropriate costumer service- that’s common sense. Furthermore when I replied I’ve still not received my order there was no further response. This was more than 3 weeks ago. Where is the customer service ??
February 2, 2022
Reply from Equi Botanics
Hi Ejena,
Thank you for taking time to leave us a review and for your feedback.
We are so sorry for the inconvenience caused. As Royal Mail is adamant on having delivered the order. We'll consider sending you a replacement as soon as possible. Looking forward to help resolve this for you.
Best Regards,
Equi Botanics Team
The staff was friendly and gave great…
The staff was friendly and gave great advise. The purchase arrived on time.
Overall in pleased with the products.
January 3, 2022
Reply from Equi Botanics
Hi Keisha,
Thank you for your positive review on our products. We appreciate your kind words for our customer service.
If there is anything else we can do to help in the future, please don't hesitate to get back in touch.
Best wishes
The Equi Botanics Team
So far so good
December 21, 2021
Reply from Equi Botanics
Hi Olubukola
Thank you for your positive review. With patience, proper hair care routine and technique, using the right products while taking good care of yourself we'll definitely get there. Cheering you on!
If there is anything else we can do to help in the future, please don't hesitate to get back in touch.
Best wishes
The Equi Botanics Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.