Equi Botanics Reviews 193

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

It absorbs beautifully without leaving any greasy residue, and the scent is absolutely divine. My hair felt softer, healthier, and more manageable. A game changer!

Rated 5 out of 5 stars

I had a great experience purchasing these amazing products from Ekwy at Curl Treats Festival last weekend. And I’ve been having a mind blowing experience using the products on myself and my two young... See more

Company replied

Rated 5 out of 5 stars

I have been natural since 2015 and after trial and error can confidently say i have found my staple products! I did wince initially at the price but have just finished the 200ml aftwe starting off wi... See more

Company replied

Rated 5 out of 5 stars

Found Equibotanics product absolutely amazing. The results over time have been fantastic. I am menopausal and found my edges were thinning which was making me not confident and stressful. Since using... See more

Company replied

Company details

  1. Wellness Center
  2. Beauty Product Supplier
  3. Hair Product Store
  4. Pharmacy

Information provided by various external sources

Equi Botanics promises to only use pure, wholesome and high performing plant actives to give you hair you've always dreamed of - healthy, happy hair. Join us.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

193 reviews

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Asks customers to review

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Rated 5 out of 5 stars

Simply the best

I never had better hair. My hair was very dry and coarse and now, After three weeks it looks healthier and feels soft. I am very happy.

September 24, 2020
Unprompted review
Equi Botanics logo

Reply from Equi Botanics

Hi Claudia,

Thank you for your positive review of our products, I am thrilled to hear you are enjoying the benefits and experiencing the hair you deserve.

If there is anything else we can do to help in the future, please don't hesitate to get back in touch.

Best wishes

The Equi Botanics Team

Rated 5 out of 5 stars

I love these products

I love these products, smell beautiful and not greasy. Only been using for a couple of months and it has made a massive improvement to my hair. Also, company was great in communicating when there was a delay with delivery and gave reasons why.
Definitely will be buying again. 😃

August 17, 2020
Unprompted review
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Reply from Equi Botanics

Hi Maxine

Thank you for your positive review of our products, I am thrilled to hear you are enjoying the benefits and experiencing the hair you deserve. We appreciate your kind words for our customer service.

If there is anything else we can do to help in the future, please don't hesitate to get back in touch.

Best wishes

The Equi Botanics Team

Rated 5 out of 5 stars

Type 4 hair love

I am soooo happy. After just one use of the full size range, I purchased the travel size set so I have it to travel with and I am not without. I genuinely cannot believe that so little, just three products could do this much to my hair! Day 1 after wash day is the ultimate test as my hair is normally dry and brittle feeling and takes another day to start showing life. Not with equi botanics. My hair is soft from the word go and definition is great. I will be honest and say the problems with manufacturing and delay getting the products at first was difficult and frustrating, the products are not cheap and it's hard having to wait so much longer for what you have ordered but the customer service from Ekwy was excellent, keeping me informed of problems, reasons and solutions definitely helped and once products arrived it was definitely worth it.

August 13, 2020
Unprompted review
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Reply from Equi Botanics

Hi Jojo

Thank you for your honest and positive review.

We take customer feedback seriously and are constantly looking for new ways to improve our products and services. It has been a challenging year for many businesses and your feedback is welcomed, we thank you for your understanding and patience also. May you continue to see the benefits of our products and enjoy the hair you deserve.

If there is anything else we can do to help in the future, please don't hesitate to get back in touch.

Best wishes

The Equi Botanics Team

Rated 5 out of 5 stars

I use all her products religiously

I use all her products religiously! My hair has never felt so hydrated and moisturized! Thank you Equi Botanics!

August 10, 2020
Unprompted review
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Reply from Equi Botanics

Hi Nnenna

Thank you for your positive review of our products, I am thrilled to hear you are enjoying the benefits and experiencing the hair you deserve.

If there is anything else we can do to help in the future, please don't hesitate to get back in touch.

Best wishes

The Equi Botanics Team

Rated 5 out of 5 stars

Great products

Excellent treatment . Leaves your hair so soft. I use this on my hair and my children's natural hair.

June 30, 2020
Unprompted review
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Reply from Equi Botanics

Hi M Griffith

Thank you for your positive review of our products.

If there is anything else we can do to help in the future, please don't hesitate to get back in touch.

Best wishes

The Equi Botanics Team

Rated 5 out of 5 stars

Love love my Marula leave-in

Love love my Marula leave-in. There’s simply no leave in like it out there!

June 22, 2020
Unprompted review
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Reply from Equi Botanics

Hi Pinkolive

Thank you for your positive review of our products.

If there is anything else we can do to help in the future, please don't hesitate to get back in touch.

Best wishes

The Equi Botanics Team

Rated 5 out of 5 stars

Excellent product and great service

June 18, 2020
Unprompted review
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Reply from Equi Botanics

Hi MWilli

Thank you for your positive review of our products and services.

If there is anything else we can do to help in the future, please don't hesitate to get back in touch.

Best wishes

The Equi Botanics Team

Rated 5 out of 5 stars

The best products- no question!

June 14, 2020
Unprompted review
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Reply from Equi Botanics

Hi Sheila

Thank you for your positive review of our products.

If there is anything else we can do to help in the future, please don't hesitate to get back in touch.

Best wishes

The Equi Botanics Team

Rated 3 out of 5 stars

Still haven't received my product

Still haven't received my product. I ordered on 3/5/2020.

June 14, 2020
Unprompted review
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Reply from Equi Botanics

Hello Marina,

Thank you for your update.

At the time of your order, we explained that all orders for Marula oil leave-in conditioner and Babassu deep treatment masque were Pre-Orders due for a July dispatch due to COVID-19.

We also sent email updates every few weeks. Our apologies if you have missed these.
We will resend them to you.

We are also sorry that a product review was requested by our automation.
We've now corrected this.

Looking forward to your experience with our products.
Kind regards,
The Equi Botanics Team

Rated 5 out of 5 stars

My Hair Loves Equi Botanics!

All the products from this range have become my go-to products. Buying these products has been the best thing that could have ever happened to my hair!!

April 14, 2020
Unprompted review
Equi Botanics logo

Reply from Equi Botanics

Hi Yemi

Thank you for your positive review of our products, I am thrilled to hear you are enjoying the benefits and experiencing the hair you deserve.

If there is anything else we can do to help in the future, please don't hesitate to get back in touch.

Best wishes

The Equi Botanics Team

Rated 5 out of 5 stars

Great products from Equi Botanics

I bought the leave in conditioner and the Baobab cleanser and I love them! The products do exactly what is written on them!
Well done!

April 6, 2020
Unprompted review
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Reply from Equi Botanics

Hi Olu

Thank you for your positive review of our Marula Oil Leave-in Conditioner and Baobab Moisturising Cleanser. I am delighted to hear that you and your hair love them.

If there is anything else we can do to help in the future, please don't hesitate to get back in touch.

Best wishes

The Equi Botanics Team

Rated 5 out of 5 stars

Best Hair products!

March 26, 2020
Unprompted review
Equi Botanics logo

Reply from Equi Botanics

Hi Bukki

Thank you for taking the time to leave us a review, I am delighted to hear that you find our products the best.

If there is anything else we can do to help in the future, please don't hesitate to get back in touch.

Best wishes

The Equi Botanics Team

Rated 4 out of 5 stars

Impressed and pleased

Beautiful smelling product though a bit on the pricey side . A few hiccups with placing the order but when it was put through , delivery was swift.
I got the masque, now thinking of getting the shampoo . Keep up the good work.

March 26, 2020
Unprompted review
Equi Botanics logo

Reply from Equi Botanics

Hi Chichi

Thank you for your honest feedback.

I am sorry to hear of the hiccups you experienced while placing your order. At Equi Botanics, we work hard to ensure our customers receive the best service and quality products to achieve the best natural hair they deserve and enjoy.

Remember a little goes a long way.

If there is anything else we can do to help in the future, please don't hesitate to get back in touch.

Best wishes

The Equi Botanics Team

Rated 5 out of 5 stars

Nice product

Nice product, excellent customer service 👌🏽👌🏽

March 26, 2020
Unprompted review
Equi Botanics logo

Reply from Equi Botanics

Hi C.S

Thank you for taking the time the time to leave us a review. I am thrilled to hear you have found our products and customer service excellent.

If there is anything else we can do to help in the future, please don't hesitate to get back in touch.

Best wishes

The Equi Botanics Team

Rated 5 out of 5 stars

Great team

This is one of the best website I have ever purchased an item from. The help from the team is incredibly amazing. The product arrived on time and I just love it. Thank you

March 18, 2020
Unprompted review
Equi Botanics logo

Reply from Equi Botanics

Hi Fiddausi

Thank for taking the time to leave us a positive review of your recent experience in ordering with us and the team.

If there is anything else we can do to help in the future, please don't hesitate to get back in touch.

Best wishes

The Equi Botanics Team

Rated 5 out of 5 stars

Worth every penny

I thought I’d give it sometime before I wrote a review. On the first use, the products (I bought all three: cleanser, masque and live-in conditioner) worked like magic on my older daughter’s hair but not on my younger one who has hair as thick as a forest and endless - it seems. She still yelled as I combed her tresses and I wondered if it was only good for those with shorter hair. Second use on younger daughter was like magic, third use, was pure joy. No tears, hair looks lustrous and I keep staring at it! I don’t know why it took a second use for her but I’m so glad I persevered. You can’t understand what it feels like to comb her hair and not have her scream as if she’s being killed. Furthermore, I honestly can’t stop staring at her hair and I’m glad I purchased these products. I’m sticking with these.

March 8, 2020
Unprompted review
Equi Botanics logo

Reply from Equi Botanics

Hi Mrs Annette

Thank you for your open and honest review of our products. I am thrilled to hear that you persevered with our products as continued use does provide the best results.

Our mission at Equi Botanics is to demystify excellent hair care and inspire you to create the hair you love. I am delighted to hair that we have achieved this with you and your daughters.

If there is anything else we can do to help in the future, please don't hesitate to get back in touch.

Best wishes

The Equi Botanics Team

Rated 5 out of 5 stars

Speedy delivery of exceptional products

Speedy delivery of exceptional products, that are securely and beautifully packaged.

March 4, 2020
Unprompted review
Equi Botanics logo

Reply from Equi Botanics

Hi Althea

Thank you for taking the time to leave us a review, I am delighted to hear that you find our products exceptional.

If there is anything else we can do to help in the future, please don't hesitate to get back in touch.

Best wishes

The Equi Botanics Team

Rated 5 out of 5 stars

Awesome products

Awesome products. Just started using the leave in conditioner and my hair feels so soft.

March 2, 2020
Unprompted review
Equi Botanics logo

Reply from Equi Botanics

Hi Tolu

Thank you for taking the time to leave us a review, I am delighted to hear that you find our products awesome.

If there is anything else we can do to help in the future, please don't hesitate to get back in touch.

Best wishes

The Equi Botanics Team

Rated 4 out of 5 stars

Customer service

I can’t rate the product since it never arrived, but I do want to make sure people know that the Equi Botanics customer service team was excellent. They were quick to respond to my issue and prompt in processing my refund when the package was lost.

February 2, 2020
Unprompted review
Equi Botanics logo

Reply from Equi Botanics

Hi Audree

Thank you for writing a review, and apologies for any inconvenience this mix-up may have caused.

We’re really pleased to hear that our team were able to resolve your issue quickly. Feel free to get in touch if you have any other problems.

Best wishes

The Equi Botanics Team

Rated 5 out of 5 stars

Excellent sale thank you 😊

January 19, 2020
Unprompted review
Equi Botanics logo

Reply from Equi Botanics

Hi Vicky

Thank you for your positive review of your recent experience, I am thrilled to hear you are happy with your purchase.

If there is anything else we can do to help in the future, please don't hesitate to get back in touch.

Best wishes

The Equi Botanics Team

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