Equine Canine Feline 

I ordered a few new toys for my hamsters and they all arrived here quickly and in perfect condition as well as them all being at a great price! my hamsters love them and as do I. The site is also very easy to use which helps a person like me who isn't too good on the computer. Thanks for the great service

Very fast delivery. Excellent safe products for my animals. Very reliable and good discounts.

Highly recommend to friends and others

We love this site. We have some really happy, spoilt bunnies thanks to the excellent products sold by this company. The price & quality of the goods sold is amazing. We would highly recommend to all of our friends. 5* all the way.

Debbie & Lianne

Wow I love this company, so much choice and the order was with me the very next day. How often does that happen. Lots of discount and sales so I just have to order more. So many products for my Rats sometimes I just do not know what to go for. Definately will be back. Many thanks equinecaninefeline.

All of the products that I ordered arrived in perfect condition and in only 3 days!..... You can't beat that..... One item was missed out of my order but as soon as I e-mailed them I had a response within a matter of minutes and the missing item was sent straight out to me..... Everything looks great in the cage and my degu's love it too..... Great items, great prices, great postage, great service..... GREAT COMPANY..... I will definatly be coming back and I advise anyone else to use them too.....

Thanks a lot!
Jordan Rice

I have had many items from this company they are quick with the delivery you find that if you spend a certain amount you can get free delivery which always helps a bit with saving. The products are excellent, good quaility and always arrive in good condition never damaged like some parcels you get from other companys. I had to send some items back, no problems there and they were quick to refund my money aswell. Polite and very friendly sevice.If i need anything for my small furry friends i always have a look at this site first.
THANKS.

Purchased the Mamble cage for my rats, to have in as a spare cage for intros/holiday homing, etc..
Arrived after just 2 days :) and cage is such brilliant value!! Free delivery is fantastic.
Will be back again very soon to spoil my rats further :D
THANK YOU!

Got our christmas goodies well in time for the big day. I was delighted to have received a handwritten note in with my parcel replying to a question I had asked with the order. Very personal service and this company really do care about their customers. I would not hesitate to recommed them to every rat owner.

Next day delivery along with free treats due to me having sent in pictures of my ferret after a previous order.

I have ordered several times from this company and I am always happy. This is the first place I look when I have ferret allocated pennies burning a hole in my pocket.

They recently donted three huge boxes of ferret beds and food to a rescue I volunteer at, and I am suprised they dont publicise this on their site as I know this isnt the only rescue they donate to - I always prefer to shop at more ethical companies anway so this is an added bonus.

Very friendly service. Happy ferrets!!!! Defintely recommended.

needed food in a hurry for my rabbit, order from here arrived in just under 17 hours from payment - unbelievable really. Thank you

My daughter who is 8 was over the moon to have discovered this gem of a shop for her hamster shopping. We ended up with a selection of hamster igloos, sweetie treats and a princess carriage.

This is now the number one place she likes to look when she has some pocket money burning a hole in her pocket (and my credit card!)

My rats love the hammocks from ecf. I have tried a few other stores for these, but keep coming back here as the quality is just so much better. I love the personal touch they have with the orders. Great customer service too - very nice people to deal with 5 stars!.

Ordered 2pm, got next day, very happy with service provided. Not many internet companies have delivered that fast to me

i am very happy with my order. my rabbit likes the vitamin drops will you be getting any more in as they have sold out at the moment and he likes them. thank you for delivering so fast i cant get to the shops as much as i like nowerdays and i was pleased to get the parcel so quick thank you

I keep both rats and ferrets. I find it difficult to shop anywhere that has a better range than this shop. They always have special offers on too which keep by babies very happy!!!!!!!!

I bought a cage about 6 months ago and got sent a discount card. I get 10% off every order I place there which certainly encourages me to spend far more than I should, but as long as my furbabies are pleased with their bits n pieces who cares!!!!!!!

I recently got an email asking me to write a review on here for this company after I sent an email thanking them for my order. I was happy to do this as I have always been pleased with the stuff I have ordered. Delivery has always been quick and the toys are good quality. My ferret loves them.

I'm Hazel Wykes of Erdington Birmingham.

I cannot fault this company-I wouldnt bother using another online petstore.

The young lady who answers the phone to customers is always very polite and very helpful & knowledgeable.

Everytime i've ordered from this company my items have arrived with two working days & everything is double or triple boxed to prevent any breakages or damage in transit.

If you have any concerns or problems then she is always happy to help-shes just at the end of the phone.

They are a family run company and are usaully around until quite late to take your phone calls or orders.

I havent ever written an online review before, but the service I received made me want to publicise this.

I have been delighted with my orders from this store. Im relatively new to rat keeping, and I have to admit I am a bit neurotic about what is ok and what is not.

I rang a few places to ask for advice to get set up, and got through to clueless reception staff, whose advice I would believe less than that I would get from my dog.

I then rang equinecaninefeline and was promised a callback from someone more knowledgeable. Five minutes later, and I got a call from a lovely young lady whose name I didnt get, but she talked me through everything I would need, gave recommendations on products and steered me away from a few things I was going to buy towards things which were more suitable. Her patience was unending and the call went on for 25 minutes. I cant remember the last time I received service like that anywhere online.

Needless to say, their commitment to me as a customer has secured me as a loyal follower for life.

Both myself and my rats are very grateful for the service and products received.

There are not many places online with a range quite like the one at this store. I have bought some wierd and wacky things for my hamsters over the years, from harnesses to four poster beds.

Service is always quick. Products are wrapped well. Staff are friendly on the two occasions I have had to call.

Recommended.