Eraclesofa Reviews 

248
TrustScore 3 out of 5

3.0

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Company details

  1. Furniture Store
  2. Living Room Furniture Store

Information provided by various external sources

Da una lunga tradizione artigianale, fatta di passione e cura per i dettagli, nasce Eraclesofà, l'artista nella creazione di divani belli e di qualità. La presenza di uno staff competente ed esperto è il vero punto di forza. Artigiani del mestiere che, con impegno e attenzione, realizzano divani, pouf, sofà dalle forme moderne ed eleganti, capaci di esaltare la bellezza degli interni da arredare. Regalare momenti di comodità e di puro relax è la nostra filosofia, creare atmosfere suggestive e belle da vivere è il segno inequivocabile dei nostri design. Eraclesofà, da sempre, interpreta al meglio le esigenze del cliente proponendo divani studiati nel dettaglio, rivestiti con pelle di qualità e con materiali esclusivamente italiani.


Contact info

3.0

Average

TrustScore 3 out of 5

248 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.0

All reviews

(248)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I bought a sofa from eracle sofa in Malta…

Very bad experience ...I bought a sofa from eracle sofa in Malta. After 2 years the leather began to crack every wear.The show room in Malta closed so I tried to contact by email and by phone but have no answer at all.Its been a year try to reach this company with no answer. What a shame on you .The leather was all fake and poor Quality and all wood very bad quality broken .Shame on you!

April 11, 2022
Unprompted review
Rated 1 out of 5 stars

No value for money

Spent a fortune on an eraclesofa only to have leather cracking and peeling off after some time! Very poor quality material and no after sales service.

January 1, 2022
Unprompted review
Rated 1 out of 5 stars

fake leather all cracks after 2 years

fake leather all cracks after 2 years . when checking further mostly plastic . Foam in the seating collapsed . very poor quality all round beware buy with extreme caution.
As requested sent them e mail on 8 Nov . not bothered to reply . Again keep away poor/fake quality no customer service

May 14, 2021
Unprompted review
Eraclesofa logo

Reply from Eraclesofa

Dear customer, we are sorry for what happened
we are here to solve any kind of problem even if it is not up to us. If you bought genuine leather, it is one fact if you bought regenerated leather is another.
however we are always willing to help you, contact our contact details and find a solution together.

Rated 1 out of 5 stars

Bad material

Bad material, no after sales service

February 12, 2021
Unprompted review
Eraclesofa logo

Reply from Eraclesofa

Dear customer, we are sorry for what happened
we are here to solve any kind of problem even if it is not up to us. If you bought genuine leather, it is one fact if you bought regenerated leather is another.
however we are always willing to help you, contact our contact details and find a solution together.

Rated 1 out of 5 stars

I bought a sofa from eracle sofa in…

I bought a sofa from eracle sofa in Malta. After 2 years the leather began to crack every wear.The show room in Malta closed so I tried to contact by email and by phone but have no answer at all.Its been a year try to reach this company with no answer. What a shame on you .The leather was all fake and poor Quality.
Catherine
Malta

November 1, 2019
Unprompted review
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