erboycar.com.tr Reviews 33

Don’t rent a car from this company. I paid for full insurance. When i parked the car someone hit me and drove away. I tell this to the customer service of erboy and sent them a picture on whatsapp. And they say: no problem, when you return the car our people at the car park will help you. When i returned the car they say: where is the police report, we can not help you. You need to pay extra money. I asked them many times why didn’t you say i have to fill a report when i sent you a message on whatsapp. They dont answer and only tell me that i should read their website. Their customer don’t care about you, he literally said this is not my problem. Don’t rent here.

Just been left high and dry at dalaman airport at 4.30 am with mrs and 3 young kids !!!!

Had a booking confirmation and deposit paid in advance.

A complete shambles .

Avoid at all costs

Total Frauds, after rental we signed of our car at 04:00 in the morning, they signed of the returning document by their worker on duty, there was no damage visable at that moment. 6 hours later they come back via whatsapp that i allegedly had some damage and they do not want to reimburse my deposit of 150 euro. Dont use Boycar as they have no respect for rules, they could have made the damage themself after we left the car in those 6 hours and now they blame it on me. Never using Boycar again, i recommend you do the same.

Great service from a friendly and welcoming team. Collected at the airport and taken to the clean and comfortable office. Paperwork sorted quickly and efficiently. Our car was new, well-maintained and clean. No problems, no hassle.

This was the worse car rental ever. First of all I did not get the car I ordered (although I had brand and type guarantee). Then the car tank was totally empty when we drove away. And when we brought the car back there was a little jar in the windshield. I had extra insurance, but had to pay on the spot and I am still waiting for my invoice so i can get my money from the insurance company. Never ever will I use Erboy again .

Do not rent your car from Boycar. They are a scam. The business model is based on low costs at start, and then collect money at the end based on made-up claims, so you end up paying more than with a known Rental company.
In our case, we have travelled from Izmir to Antalya where we have dropped off our car on 7th May at 1030. The office in Antalya was quite difficult to find, even based on information that Boycar provided. It is located in an obscure site at 5km from the airport.
Boycar observed a scratch on the side on the door of the car. Ironic is that I have not observed it at all when I had washed the car on the return day and the day before. More important is that I have purchased a scratch insurance, which should cover scratches. However, this was denied as Boycar had not put my paid insurance in their system, and also not on the forms.
We had to pay an amount and asked where our police report is. But I told him that we do not have a police report, since we have not had any accident or collision. He laughed, insinuating that I was lying.
We had to pay 1000 TL plus 100 Euro, so around 150 Euro in total. I have told him that Boycar will get a bad review at the start of the season, but he did not seem to care.
I have had contact afterwards with Boycar with Mehmet T as customer support and provided proof of payment of the scratch insurance. Mehmet reacted that the amount is higher because of the currency rate at the airport, which is nonsense. Customer care and support is zero.
In short: avoid this scamming company if you do not want to get robbed from your money!

Scam-like and very sketchy … don’t book with them. We were supposed to get a car delivered to the airport in Antalya and not only did noone show up (that can happen sometimes I guess…), once they did come a full two hours after the initial time (only after multiple calls to their headquarters in Izmir), a completely unapologetic guy showed up in a tiny car which our group of 5 did not fit into (because of their driver), we were then driven to their lot 15 mins away, only to be told that their card reader was not able to put a deposit on our card (which was the same card we had booked with). Even this would have been fine with me, as we offered them to pay the deposit in cash or use a different card - and here is where things got a bit crazy: they simply did not want to find a solution. It was like talking to a wall. So my guess is, that they either did not have a car as promised and wanted to shift the blame from them or that they have some kind of scam going with the deposits. Either way, after hours and being stranded at their office we walked a few doors down and rented a more expensive car from a different outfit. Just stay away from them.

The worst experience for hiring a car

The worst experience I ever had when I hired trough VIP Cars
I hired a Mercedes Vito but got a Peugeot
This company doesn’t even have an office at the airport
They are waiting for you to get their car and what is the best way they can rip you apart Erboycar
I had booked the car at 1500 hours but till the time I got the car was 1750 with no fuel in the car
I had a zero excess insurance but the agent wanted me to buy insurance at €35 everyday and he told me the insurance which reflects on the voucher issued by VIP cars is not valid and if anything happens I have to pay him that was my bad in going for a cheaper option
The worst was yet to come
I had to pay €500 refundable deposit
When the returned the car there were 2 agents this time checking the vehicle in and out pointing out to stuff and damages on the vehicle to which I had videoed it and had photographers to which they said all ok took my signature and when I asked about the deposit they said you will receive in 2 weeks
2 weeks passed I had to contact VIP cars and they said they will get in touch with the hire company and get back to me
The worst nightmare came when they send me an invoice in Turkish and they had deduced €365 and issued me a refund of €135
I queried and they charged me for cleaning the car €235 rest was till charges which they had put on their own invoice
I contacted VIP cars again they got back to me and again put their hands up claiming the car company said they have issued an invoice and that’s it
I emailed VIP cars about what they claimed to have cleaned I had the photographs of the car seat when I hired it
VIP cars asked me to deal with the car hire company directly which I did and they said the same thing we have refunded you and when I send them the proof of the photos I had taken they have not responded yet
I am amazed at how VIP cars have such a high rate on Trust Pilot maybe that’s a scam as well for people to consider their website
Hope no one has this experience of hiring a car to save some money and in fact pay more and all the stress you go through

Don’t trust this platform. They are a scam. We rented a car here and the car broke on the first day. They took the car and they stopped answering our calls

It is a terrible rental company, they made me wait for an hour on the collection giving the reason of cleaning the car. Also, on the return they cut my deposit for a dirty car without informing me before about that. I will never use erboy again. Terribe customer service.

Don’t use this rental company beware!!!
I travel alot and used to rent from lical and multinational car rental companies and i had no problem but my last rental was from Erboycar which was a very bad experience.

1- I received a less category car which was cheaper and of course I still paid the same amount.
2-they wanted a 200€ security deposit which I refused and then asked for 100€, i was with my family so i had to agree and up till now almost 2 month after rental ended they won’t return back my security deposit of 100€, I have sent them multiple emails and nothing.

The car I ordered was diesel and I was given a petrol, it was supposed to be full to full fuel policy and was almost empty, the windscreen wash was empty showing no maintenance and there was low air in one of the tyres which turned out to be a nail and a slow pucture which I needed to get repaired. The car also stank of stale cigarette smoke.

Less than one star !!t. I Rent-A-Car on the izmir airport the car was outside and inside very durty after three weeks holiday during the returning of the rental car on the airport they want from me €20 for the highway toll but the toll was only €1 after I didn’t pay him this amount €20 cash he want from me money to clean the car this rental car company is very unprofessional and want from you additional money to make profit