Dear Simona,
Thank you for sharing your feedback. We take all reviews seriously and understand your frustration.
However, we would like to clarify a few important points for the benefit of anyone reading this review.
From the very first email our consultant Ivan sent you, the Beckham Law eligibility criteria were clearly outlined, including the fact that this regime is generally beneficial for gross annual salaries of approximately €56,000 or above. This information was provided upfront so that you could make an informed decision about whether to proceed with the service.
The decision to apply was made based on the information you had about your own income. Reviewing employment contracts or assessing a client's full compensation package, including variable elements, falls outside the scope of the tax service you purchased. As professionals, we provide the framework and criteria; clients are best placed to evaluate their own salary against those criteria.
We regret that the outcome was not as beneficial as you had hoped, and our Country Director for Spain already reached out to discuss this with you directly. That offer remains open.
Eres is committed to providing transparent, professional services, and we stand by the quality of the advice given in your case.
Warm regards,
The Eres Team
