I ordered a ring that needs to be resized but store messed it up multiple times and sent the wrong one. Poor service in store.
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See what reviewers are saying
Great experience buying a watch here! Super fast, smooth transaction, and I managed to get it at a fantastic price. Highly recommended!
I see loads of bad reviews with regards to the Diamonds. I bought a ring in December and one small Diamond did come out and I gave it to the Westfield branch and they fixed it for me as it was under... See more
Company replied
Considering the shop was empty, I did not feel that they were welcoming me as a customer. I had seen the pearl earrings that I wanted in the window so knew what I wanted and wasn't there to waste thei... See more
Company details
About Ernest Jones - Ayr
Written by the company
Whether you’re looking to mark that special milestone or choose a timeless gift that shows your loved ones how much you care, at Ernest Jones we’re here to help you turn those moments into memories.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
The Watch Experts
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
At Your Service
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
Here For You From ‘I Do’
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Contact info
Unit 17A Skye Square, KA7 1TP, Ayr, Ayr Central, United Kingdom
- 01292266568
4.2
Great
25 reviews
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Excellent service
Staff very courteous and welcoming when visiting the shop in Ayr. Nothing was a bother and they went above and beyond in their assistance. Overall a great experience and would recommend this branch.
May 25, 2021
Great service and advice from Gillian…
Great service and advice from Gillian in the Ayr store. I had to order a ring for my wife and it arrived very quickly. Cant fault the service.
May 20, 2021
customer service was great friendly and…
customer service was great friendly and very helpful
May 12, 2021
Staff where extremely helpful and made…
Staff where extremely helpful and made it a very easy and enjoyable experience
May 11, 2021
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