My husband and I purchased our wedding jewellery from Colchester EJ. I have a LeVian set. Admittedly, I’ve had several quality issues with my engagement ring, which isn’t an EJ issue, they are only st... See more
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Always terribile customer service at the Colchester store. We have recently bought an eternity ring and a 1k watch, yet the two managers are always so unpleasant and rude as if we are waisting their... See more
Company replied
Visited colchester branch of Ernest Jones, i recieved very polite and friendly service. The store was very clean with lovely displays, would definitely return.
Company replied
Me and partner (newly fiancé) visited this store among others to look for an engagement ring. Some of the other stores we had visited made us feel a little unwelcome or turned their nose up at us &... See more
Company details
About Ernest Jones - Colchester
Written by the company
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
The Watch Experts
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
At Your Service
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
Here For You From ‘I Do’
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Contact info
1 Shewell Walk, CO1 1WG, Colchester, Colchester, United Kingdom
- 01206710595
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Well pleased with the rings.
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