Ernest Jones - Eastleigh Reviews 

26
TrustScore 4.5 out of 5

4.3

38a - 38b Swan Centre, SO50 5SG Eastleigh, Eastleigh, GB


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See what reviewers are saying

Rated 1 out of 5 stars

Have had a long and protracted problem with this branch - 7 months. I took my fabulous new ring to be resized and it was returned with a loose stone. Fair enough, this happens. It was sent back t... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service from Suzanne at Eastleigh. She was helpful, knowledgeable, very pleasant to deal with and her communication skills made buying a ring a lovely experience. Would definitely... See more

Rated 5 out of 5 stars

Following our insurance claim we ended up with a Signet GiftCard as part of the final settlement. First, if you have a choice, I would not recommend accepting one of these. However, the staff at the E... See more


Company details

  1. Jewelry Store
  2. Jewelry Repair Service
  3. Watch Repair Service
  4. Watch Store

About Ernest Jones - Eastleigh

Written by the company

Whether you’re looking to mark that special milestone or choose a timeless gift that shows your loved ones how much you care, at Ernest Jones we’re here to help you turn those moments into memories.

Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,

Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.

The Watch Experts



As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.

We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.

At Your Service



We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.

Here For You From ‘I Do’



From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.

Contact info

  • 38a - 38b Swan Centre, SO50 5SG, Eastleigh, Eastleigh, United Kingdom

  • 02380616435

4.3

Excellent

TrustScore 4.5 out of 5

26 reviews

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4.3

All reviews

(26)

610 reviews in the last 12 months

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Rated 5 out of 5 stars

Nice present buying experience

I bought a bracelet as a present at Ernest Jones Eastleigh. The staff were helpful, not pushy, covid compliant and very patient. And the bracelet was really well received.

May 11, 2021

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