Have had a long and protracted problem with this branch - 7 months. I took my fabulous new ring to be resized and it was returned with a loose stone. Fair enough, this happens. It was sent back t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Have had a long and protracted problem with this branch - 7 months. I took my fabulous new ring to be resized and it was returned with a loose stone. Fair enough, this happens. It was sent back t... See more
Company replied
Excellent customer service from Suzanne at Eastleigh. She was helpful, knowledgeable, very pleasant to deal with and her communication skills made buying a ring a lovely experience. Would definitely... See more
Staff very pleasant quite limited stock
Following our insurance claim we ended up with a Signet GiftCard as part of the final settlement. First, if you have a choice, I would not recommend accepting one of these. However, the staff at the E... See more
Written by the company
38a - 38b Swan Centre, SO50 5SG, Eastleigh, Eastleigh, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I thought device was excellent and professional, no pressure to buy and very friendly
I bought a bracelet as a present at Ernest Jones Eastleigh. The staff were helpful, not pushy, covid compliant and very patient. And the bracelet was really well received.
Very good service, rings were delivered to store very quickly. Friendly and helpful staff.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.