Re Ernest Jones jewelry shop at The Metro Gateshead. George the assistant was very helpful when serving me and my husband to buy a watch for our son's 50th birthday. His knowledge and exper... See more
Location
Switch location36 - 38 Cameron Walk, Metro Centre, NE11 9YR Gateshead, Gateshead, GB
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Ashleigh Assistant Manager is rude, has an appalling approach to resolving complaints. My issue is been picked up by a customer services employee (over the phone) which has been very helpful, kind an... See more
Company replied
Fantastic Metro, Gateshead store experience. I was greated with courtesy and zero hassel. Left to browse and when I needed assistance it was there. Jonny was exceptional in his passion and enthusiasm... See more
We had a brilliant experience at Ernest Jones metro centre, Gateshead. Mainly with Matt who went above and beyond to help us with a resizing and ensuring my engagement ring was perfect. Highly recomme... See more
Company details
About Ernest Jones - Gateshead
Written by the company
Whether you’re looking to mark that special milestone or choose a timeless gift that shows your loved ones how much you care, at Ernest Jones we’re here to help you turn those moments into memories.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
The Watch Experts
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
At Your Service
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
Here For You From ‘I Do’
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Contact info
36 - 38 Cameron Walk, Metro Centre, NE11 9YR, Gateshead, Gateshead, United Kingdom
- 01914611599
3.6
Average
49 reviews
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Kush treats you as special every time…
Kush treats you as special every time you go in the shop he treats you with respect explaining everything about the item you're looking at
May 26, 2021
Excellent service very friendly and…
Excellent service very friendly and helpful staff Very happy with my purchase thank you
May 21, 2021
Staff were helpful and knowledgeable…
Staff were helpful and knowledgeable very good service
May 18, 2021
As ever fantastic service
As ever fantastic service, beautiful product never disappointed
May 14, 2021
I had to return 2 items that were not…
I had to return 2 items that were not suitable but the shop were very kind in helping me choose something else, I chose a pair of swarovski earrings which are absolutely stunning, and I could not be happier
May 13, 2021
FRIENDLY STAFF…
FRIENDLY HELPUL ASSISTANT ENABLED ME TO SELECT THE RIGHT PRESENT FOR MY HUSBAND ON OUR GOLDEN ANNIVERSARY
May 12, 2021
Very pleased customer
Very helpful, good demonstration of product, friendly staff. Would recommend.
May 11, 2021
Everything about the experience went…
Everything about the experience went well. Because of Covid19 I ordered a Tag Heuer online with a sizeable discount. The local shop advised by phone that I could call in to have watch strap adjusted free. Staff were very helpful and friendly.
May 5, 2021
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