I wasn't too sure which model of Raymond Weil I wanted so Chris went out of his way to get both models into the shop so I could view them. I chose the Toccata and Chris then altered the bracelet so th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I found the staff very helpful and the shop felt safe with hand sanitizer everywhere etc I will definitely shop there again
Excellent service from a very knowledgeable member of staff well done
Found what I wanted. Very happy with the purchase snd the service
Company details
About Ernest Jones - Harrogate
Written by the company
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
The Watch Experts
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
At Your Service
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
Here For You From ‘I Do’
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Contact info
34 James Street, HG1 1RF, Harrogate, Harrogate, United Kingdom
- 01423817020
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I wasn't too sure which model of…
I wasn't too sure which model of Raymond Weil I wanted so Chris went out of his way to get both models into the shop so I could view them. I chose the Toccata and Chris then altered the bracelet so that it fit. Great customer service and a wonderful product.
Excellent service from a very…
Excellent service from a very knowledgeable member of staff
well done
excellent service ordered online and…
excellent service ordered online and collected from their High Street shop.
I found the staff very helpful and the…
I found the staff very helpful and the shop felt safe with hand sanitizer everywhere etc I will definitely shop there again
Great service and good selection of watches.
Staff were very caring and helpful
Staff were very caring and helpful. Friendly atmosphere and not pushy. Lovely jewellery
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







