Ernest Jones - Leamington Spa Reviews 

22
TrustScore 4.5 out of 5

4.3

3 Upper Mall, Royal Priors, CV32 4XT Leamington Spa, Leamington Spa, GB


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Rated 5 out of 5 stars

I took my new Citizen dive master watch into Ernest Jones, Leamington Spa, to have the stainless steel strap adjusted as It was slightly too large. The young lady that served me determined that only o... See more

Rated 5 out of 5 stars

I came into my local branch of Ernest Jones as I was encountering difficulties with the online order for a new engagement ring. There was a sale on, but the error with the website meant the offe... See more

Rated 5 out of 5 stars

Easy to use filtering to get size and style options. Really awkward trying to find a size I ring - they are too small for a lot of ring styles. Make sure you find the discount codes though - the... See more

Rated 1 out of 5 stars

Bought a watch with money that was left by a grandparent, i took it back to ernest jones for a battery replacement 18 months ago. Since then its taken on water and they are quoting me £550 to fix it b... See more

Company replied


Company details

  1. Jewelry Store
  2. Jewelry Repair Service
  3. Watch Repair Service
  4. Watch Store

About Ernest Jones - Leamington Spa

Written by the company

Whether you’re looking to mark that special milestone or choose a timeless gift that shows your loved ones how much you care, at Ernest Jones we’re here to help you turn those moments into memories.

Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,

Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.

The Watch Experts



As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.

We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.

At Your Service



We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.

Here For You From ‘I Do’



From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.

Contact info

  • 3 Upper Mall, Royal Priors, CV32 4XT, Leamington Spa, Leamington Spa, United Kingdom

  • 01926335163

4.3

Excellent

TrustScore 4.5 out of 5

22 reviews

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4.3

All reviews

(22)

642 reviews in the last 12 months

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Rated 4 out of 5 stars

I think the staff are brilliant at what…

I think the staff are brilliant at what they do. - Ernest Jones Leamington Spa - Royal Priors.

I don't think they are well supported though, there was a queue and people having to wait and only 2 of the staff, being extremely polite and repeatedly apologising. I would suggest ensuring you have adequate cover and people on the shop floor to help ease problems as some people left because staff were busy with those who were inside already and you may have missed a couple of customers who went to the other shop opposite. I have always shopped with Ernest Jones and this is my 4th or 5th purchase.

Staff at the shop are lovely, take time, don't pressurise people and happy to help and show stuff and order things in if not available.

Also i am very grateful that you do the NHS discount, this is quite a lovely gesture for all hard working NHS staff.

May 19, 2021

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