Purchased an eternity ring for my wife at Ernest Jones in the White Rose outlet in Leeds. The ring had a great reduction on the purchase price, the assistant Harry who served us was very professional... See more
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Location
Switch locationUnit 38 White Rose Shopping Centre, LS11 8LL Leeds, White Rose, GB
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We could not have been made more welcome by Jo, (who I believe is the manager) at White Rose Leeds branch of Ernest Jones. Jo and her team have been nothing less than kind and helpful throughout our m... See more
Horrible experience. What turned out to be ok had turned absolutely awful. The customer service handler seemed like getting a sale was priority which is fine but didn't explain the full process as the... See more
Company replied
Always have my rado watch serviced and cleaned and once again an excellent job well done. Staff really friendly. Was able to track how far along my servicing and cleaning was. I would never trust anot... See more
Company details
About Ernest Jones - Leeds Shopping Centre
Written by the company
Whether you’re looking to mark that special milestone or choose a timeless gift that shows your loved ones how much you care, at Ernest Jones we’re here to help you turn those moments into memories.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
The Watch Experts
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
At Your Service
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
Here For You From ‘I Do’
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Contact info
Unit 38 White Rose Shopping Centre, LS11 8LL, Leeds, White Rose, United Kingdom
- 01132771658
2.7
Poor
60 reviews
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I had an excellent experience at the…
I had an excellent experience at the Le Vian collection at the White Rose Branch in Leeds .The team was extremely supportive and attentive what a wonderful experience
June 15, 2021
Mother daughter treat
The sales person was knowledgeable and not pushy with the sales. Adam allowed us both time to try on and feel comfortable with our purchase. Great customer service.
June 12, 2021
The young gentleman who looked after me…
The young gentleman who looked after me and my mum was so helpful and polite. He helped me pick all my wedding jewellery and was patient while we decide.
June 11, 2021
New ring size
Ordered a ring once I got home realised it was too big rang up they got it sorted with a few days picked up my new ring correct size .. great customer service
June 7, 2021
Great Service
Great Service! Walking past seen a watch I really liked met by pleasant sales assistant, shown me the watches went through all different payment and insurance options! Adjusted the links on watch and on my way. Thanks for making it a pleasure to do business.
June 5, 2021
The service I received when I collected my ring was perfect
The service I received when I collected my ring was excellent.
The only down side was the time it took (ages) to get the till working and to make payment
June 3, 2021
Very pleasant member of staff.
June 3, 2021
Helpful friendly staff
I had seen some earrings for a friends birthday! Didn’t have them in store at WhiteRose but the staff were really helpful and ordered them in store for me! I was keep updated with emails to let me know they had been dispatched and arrived in store! Lovely earrings and happy customer.
May 27, 2021
The staff that served me were all very…
The staff that served me were all very professional, friendly and very helpful. I would definitely recommend Ernest Jones to my family and friends.
May 25, 2021
Super helpful
May 25, 2021
Fantastic service from the staff at EJ
Fantastic service from the staff at EJ. Bought an engagement ring and they pulled out all the stops to get the correct size delivered from another store. Fortunately she said yes!!
May 25, 2021
Staff at the store were very helpful…
Staff at the store were very helpful and informative without being pushy, however I found the website to be terrible and not up to date with stock when ordering my wedding ring
May 25, 2021
Really friendly and helpful
Really friendly and helpful and very patient with a really choosy customer.
May 20, 2021
Excellent service and quality
Was a very pleasant experience at the store and with each staff member, very tidy and to the point. Talking with the representative Liam who provided detail and information in products enough that I was able to make a comfortable decision with the chain I purchased.
Also provides a good conversation in between so it didn’t feel like he was just selling and helped me decide on future purchases I may make as well
May 11, 2021
The man who served us was very helpful…
The man who served us was very helpful and polite.distancing was brilliant. Would definitely shop there again.
May 11, 2021
My wedding ring from Ernest jones
Myself and future wife visited to select my wedding ring, I wanted something on the same lines as my partner, the gentleman who dealt with us selected rings as close to my specific idea.after a while one ring jumped out all the time..great service nothing was a problem..highly recommend
April 27, 2021
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