Ernest Jones - Oxford Reviews 

22
TrustScore 3 out of 5

3.2

Unit 44, 242 Westgate Queen Street, OX1 1PE Oxford, Oxford, GB


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See what reviewers are saying

Rated 1 out of 5 stars

Went into store last Thursday and purchased 2 rings, they have to be delivered, we asked for next day, one ring came but not the other, they have been purchased as a set. When we called the store to s... See more

Company replied

Rated 5 out of 5 stars

Jack was amazing and so were the staff that recommended thé day before. Very kind to my mum and sister who were trying to get a bracelet fixed. Jack did this for us and because of such great customer... See more

Rated 5 out of 5 stars

We visited a number of jewellers in Oxford city centre before finding Ernest Jones, looking for a special ring for an 18th birthday present. We were welcomed to the store by Oliver, who patiently show... See more

Company replied

Rated 5 out of 5 stars

We visited the Westgate store to browse for watches (for men). George Williams guided us through the various ranges and prices and provided impressive expert knowledge of the pros and cons of differe... See more

Company replied


Company details

  1. Jewelry Store
  2. Jewelry Repair Service
  3. Watch Repair Service
  4. Watch Store

About Ernest Jones - Oxford

Written by the company

Whether you’re looking to mark that special milestone or choose a timeless gift that shows your loved ones how much you care, at Ernest Jones we’re here to help you turn those moments into memories.

Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,

Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.

The Watch Experts



As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.

We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.

At Your Service



We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.

Here For You From ‘I Do’



From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.

Contact info

  • Unit 44, 242 Westgate Queen Street, OX1 1PE, Oxford, Oxford, United Kingdom

  • 01865203665

3.2

Average

TrustScore 3 out of 5

22 reviews

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3.2

All reviews

(22)

603 reviews in the last 12 months

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Rated 1 out of 5 stars

Still waiting for my ring says it's…

Still waiting for my ring says it's been despatched and will take 4 weeks for delivery to oxford store.

May 18, 2021
Ernest Jones - Oxford logo

Reply from Ernest Jones - Oxford

HI thank you for taking the time to contact us and I am really sorry you were unhappy with the service if this has not yet been resolved please contact us on 0800 458 1065 Option 3 and we will be happy to help - Many thanks Pamela

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