Ernest Jones - Slough Reviews 

12
TrustScore 4.5 out of 5

4.4

Unit 39 Queensmere, SL1 1DD Slough, Slough Queensmere, GB


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Rated 5 out of 5 stars

Went to Ernest Jones in Slough to have the bracelet of my two Tissot watches adjusted. The two ladies there were very friendly and helpful. I wanted the adjustments done different from the standard wa... See more

Company replied

Rated 5 out of 5 stars

Fantastic customer experiance în-store. All the of staff were incredibly helpful& professional. Left feelig incredibly happy with my purchase. Keep up the fantastic work.


Company details

  1. Jewelry Store
  2. Jewelry Repair Service
  3. Watch Repair Service
  4. Watch Store

About Ernest Jones - Slough

Written by the company

Whether you’re looking to mark that special milestone or choose a timeless gift that shows your loved ones how much you care, at Ernest Jones we’re here to help you turn those moments into memories.

Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,

Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.

The Watch Experts



As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.

We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.

At Your Service



We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.

Here For You From ‘I Do’



From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.

Contact info

  • Unit 39 Queensmere, SL1 1DD, Slough, Slough Queensmere, United Kingdom

  • 01753692844

4.4

Excellent

TrustScore 4.5 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

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4.4

All reviews

(12)

604 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great products at great prices

Great products at great prices, Always friendly and helpful when go into store.

December 9, 2023
Unprompted review
Ernest Jones - Slough logo

Reply from Ernest Jones - Slough

Hi thank you for taking the time to leave your 5-star review. It’s great to hear you experienced our excellent service. Kind regards Pamela

Rated 5 out of 5 stars

Brilliant service at Ernest Jones, Slough

Went to Ernest Jones in Slough to have the bracelet of my two Tissot watches adjusted. The two ladies there were very friendly and helpful. I wanted the adjustments done different from the standard way, the clasp more central which apparently is unusual, but after some discussion they did it exactly as I wanted. I have dealt with them before, and they are always very friendly and competent. Top Marks!

October 26, 2023
Unprompted review
Ernest Jones - Slough logo

Reply from Ernest Jones - Slough

Hi thank you for taking the time to leave your 5-star review. It’s great to hear you experienced our excellent service. Kind regards Pamela

Rated 5 out of 5 stars

Nice little shop

Nice little shop, staff are very helpful and they have a good range of jewellery. Will visit again

June 29, 2022
Unprompted review
Rated 5 out of 5 stars

Good customer service

Good customer service, I didn't see what I really wanted, but the staff customer service was good & convinced me to but what I bought

June 30, 2021
Rated 5 out of 5 stars

Excellent service

Excellent service, very helpful friendly and polite staff , Blagica and Claire, to make you to return to the shop many times. Very happy with the purchase 😊

June 4, 2021
Rated 5 out of 5 stars

Friendly Store

I enjoy browsing and eventually buying jewellry in the Slough branch. I have purchased several items already for myself and my daughters. I have also purchased presents for my 4 nieces supposed to take back on holiday last December but did not happen due to the pandemic. Staff are accomodating, spends time talking to customers asking what they are looking for, offering options available. Alsonpayment options offered which i have availed of which allowed me to have bigger purchase.

May 13, 2021

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