Ordered a watch for store collection. On collecting, I noted that the watch had no tag on it and had some signs of wear on the strap. I showed staff, who said that this was wear and tear from peop... See more
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A massive shout out to Caroline for today. For our one year anniversary gifts, Caroline was her usual fantastic self - providing valuable feedback and even told us the history of the Hamilton watch.... See more
After purchasing a breitling watch from Ernest Jones’s online 20/05/2023… I noticed the watch had stopped working December 2024 so I contacted Ernest jones customer service. Where I was told that the... See more
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If only I could give 10 stars... The store has got wonderful ranges, from watches to jewelleries at a reasonable price. Not just watches and jewelleries, the store has brilliant Customer Service, ex... See more
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Company details
About Ernest Jones - Solihull
Written by the company
Whether you’re looking to mark that special milestone or choose a timeless gift that shows your loved ones how much you care, at Ernest Jones we’re here to help you turn those moments into memories.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
The Watch Experts
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
At Your Service
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
Here For You From ‘I Do’
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Contact info
30 Crescent Arcade, Touchwood, B91 3GZ, Solihull, Solihull, United Kingdom
- 01217092166
3.1
Average
29 reviews
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Great service and easy to deal with
Great service and easy to deal with. Pick up time was 5 days. Speedy.
June 23, 2021
Helpful assistant pleasant who 2as not…
Helpful assistant pleasant who was not over bearing in the sales pitch. Came away feeling we hadn't been pressured in any way. Pleased so far with my purchase.
May 31, 2021
Really helpful
Really helpful, friendly and kind staff. Not at all pushy and made us feel comfortable taking our time choosing.
May 13, 2021
Purchased a new menswatch
Purchased a new menswatch, had great personal service & also had a good discount
May 11, 2021
Very good quality service
May 11, 2021
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