As usual fantastic service from Emily at Ernest Jones Torquay, beautiful ring and made to feel very welcome and appreciated! 5 star service
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Emily @ the Torquay branch was so incredibly helpful in helping me choose a very special present for my mums 60th she allowed us ample time to try on the products to get a feel for what it would look... See more
Making a purchase was easy with the staff who are knowledgeable helpful and have good customer service skills. Always happy to shop with Ernest Jones
Very poor service online ordering was poor and the advice I received in store was also wrong
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Company details
About Ernest Jones - Torquay
Written by the company
Whether you’re looking to mark that special milestone or choose a timeless gift that shows your loved ones how much you care, at Ernest Jones we’re here to help you turn those moments into memories.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
The Watch Experts
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
At Your Service
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
Here For You From ‘I Do’
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Contact info
10 Union Street, TQ2 5PL, Torquay, Torquay, United Kingdom
- 01803296091
3.9
Great
6 reviews
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As usual fantastic service from Emily…
As usual fantastic service from Emily at Ernest Jones Torquay, beautiful ring and made to feel very welcome and appreciated! 5 star service
July 2, 2021
Happy to shop at Ernest Jones
Making a purchase was easy with the staff who are knowledgeable helpful and have good customer service skills. Always happy to shop with Ernest Jones
June 24, 2021
Emily @ the Torquay branch was so…
Emily @ the Torquay branch was so incredibly helpful in helping me choose a very special present for my mums 60th she allowed us ample time to try on the products to get a feel for what it would look like and wasnt trying to pressurise us to by other products or services that we didnt need
June 4, 2021
The staff are always friendly and…
The staff are always friendly and helpful the shop is tidy would be good to have a bit more selection of jewellery I love Olivia burton they haven’t anything like that
May 28, 2021
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very poor service online ordering was…
Very poor service online ordering was poor and the advice I received in store was also wrong
May 20, 2021
Reply from Ernest Jones - Torquay
HI thank you for taking the time to contact us and I am really sorry you were unhappy with the service if this has not yet been resolved please contact us on 0800 458 1065 Option 3 and we will be happy to help - Many thanks Pamela
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