Excellent service, polite, professional, got the job done. No hassle it was sorted out and I was informed of the process! Satisfied customer
Location
Switch location1 Howards Centre, AL8 6HA Welwyn Garden City, Welwyn G'Dn City, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The service was great. We saw the ring in a different branch and they were able to order my size and get it sent to my local branch within a week. They also made me feel welcome and listened to my n... See more
Staff offered to assist on entry and soon returned from their storeroom with my watch. The Assistant was pleasant and asked if I would like him to adjust the strap for that perfect fit. Very pleased w... See more
Staff not particularly helpful
Company details
About Ernest Jones - Welwyn Garden City
Written by the company
Whether you’re looking to mark that special milestone or choose a timeless gift that shows your loved ones how much you care, at Ernest Jones we’re here to help you turn those moments into memories.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
The Watch Experts
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
At Your Service
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
Here For You From ‘I Do’
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Contact info
1 Howards Centre, AL8 6HA, Welwyn Garden City, Welwyn G'Dn City, United Kingdom
- 01707375259
4.2
Great
9 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Excellent service, polite, professional, got the job done. No hassle it was sorted out and I was informed of the process!
Satisfied customer
June 30, 2021
Staff not particularly helpful
June 15, 2021
The service was great
The service was great. We saw the ring in a different branch and they were able to order my size and get it sent to my local branch within a week. They also made me feel welcome and listened to my needs.
Thank you.
June 12, 2021
Very helpful staff good products
June 11, 2021
Beautiful Olivia Burton Watch
Staff offered to assist on entry and soon returned from their storeroom with my watch. The Assistant was pleasant and asked if I would like him to adjust the strap for that perfect fit. Very pleased with my beautiful watch!
May 27, 2021
Really helpful and got me what I wanted…
Really helpful and got me what I wanted at a great price
May 13, 2021
Assistant was very helpful and courteous
May 11, 2021
Good selection of watches
Good selection of watches, fantastic sales assistant, knowledgeable, polite, professional who listened to my requirements and who recognised me as a previous customer.
May 11, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.