Engineering Real Results Reviews 918

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and supportive approach, making the learning process enjoyable and effective. People frequently highlight the positive user experience, noting the well-managed system and the excellent facilities, which are often described as clean, well-equipped, and providing ample practice areas. However, some people were dissatisfied with the service and customer support, mentioning issues with administrative organization, slow responses, and a lack of follow-up. A few other people also felt that the course structure and support did not match the financial investment, citing discrepancies between the information provided and the actual course experience, and a lack of assistance with exams or practical sessions.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the instructors and tutors... See more

User experience

Clients share positive opinions on user experience, highlighting the supportive learning environment and... See more

Service

Reviewers highlight ambiguous aspects of service, with some praising the teaching quality, knowledgeable... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers report extremely poor support,... See more

Facilities

People report positive experiences with facilities. Customers praise the quality and standard of the... See more

Based on these reviews

Rated 4 out of 5 stars

plumbing Diploma 2, completed certificates arrived on Saturday I found it a good experience at Chandlers Ford center Elstree not so good traveling a pain M25 traffic. better facilitate at... See more

Company replied

Rated 4 out of 5 stars

I think more training centers should be set up to ease travel time and also help reduce the waiting period for students who wants to go for there practical section, also it takes too much time to mar... See more

Company replied

Rated 5 out of 5 stars

I can say this company is the best in the for me. Because it’s accessible and near to me specifically I’m from Merseyside. It’s better for us who’s learning Electrical around this area. The training f... See more

Company replied

Rated 5 out of 5 stars

All good it's all about how much we put effort to pass exams. I am currently working as Electrical engineer. Working on FCU. AHU, UPS, and small installation. Plant room check, emergency light change,... See more

Company replied


Company details


Contact info

4.2

Great

TrustScore 4 out of 5

918 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 78% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Helpful training but still need your own study

Helpful training but still need your own study

Engineering Real Results provides useful training and helped me with understanding key topics for Level 2 plumbing. The content is clear and easy to follow, and it’s good for building confidence.
However, you still need to study on your own and not rely only on this. It works best alongside college work and practice.

April 13, 2026
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Reply from Engineering Real Results

Hi Robertas

Thank you for your review.

We are delighted that you are enjoying the course and that you are finding the course materials easy to use.

Kind regards
ERR LTD

Rated 5 out of 5 stars

My experience at ERR

THe level of teaching and support was excellent
the study materials are well structured and loaded
The enviroment is suitable both for learning and practicals
Our instructor was knowledgable and genus in the field of electrical installation

April 11, 2026
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Reply from Engineering Real Results

Hi Kelechi

Thank you for your review.

We are pleased to read that you are enjoying the course and the level of teaching.

Kind regards
ERR LTD

Rated 5 out of 5 stars

Great college to learn a career as an a Electrician

Staff are well Coming and very knowledgeable in helping every student understand the requirements of being a Electrician.

Facilities are good clean up to date. Tea and coffee plus water available all day. Breakfast and lunch truck comes around if you don't bring your own lunch or food.

Chandlers ford, is easy to walk from Hotels if staying for the week or drive. Plenty to chose from.

April 13, 2026
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Reply from Engineering Real Results

Hi Timothy

Thank you for your in-depth review.

Your review of the Chandlers Ford center is much appreciated.

Kind regards
ERR LTD

Rated 1 out of 5 stars

Absolutely shocking customer service…

Absolutely shocking customer service from the providers , 2 trainers left at one site and they dont even know when they are being replaced they have no clue , i complained over the phone and through email that the area i need to be in due to caring for family members and that i had to be home on an evening they sent me to wolves for my week 8 which is too far away from my family i also have to care for , there not bothered and have no interests for the people training its shocking.

April 2, 2026
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Reply from Engineering Real Results

Hi Mark

We are sorry that we have had to rearrange your practical training and we acknowledge your circumstances. Please contact us and make us aware of these circumstances and we will endeavour to arrange suitable dates so that you have sufficient time to make the appropriate arrangements so that you can attend the Wolverhampton site.

Regards
ERR LTD

Rated 2 out of 5 stars

Office scrap

Office scrap, I’ve send multiple emails to set up weekend training session and I’m still waiting for answer .

November 18, 2025
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Reply from Engineering Real Results

Hi Brunon

We apologise for the oversight, we can confirm we received your email on the 23rd February 2026, however the operator failed to complete the task in full. We will arrange for you to be sent an invite as soon as possible.

Kind regards
ERR LTD

Rated 5 out of 5 stars

I had great experience with ERR in my…

I had great experience with ERR in my journey towards the dream of electrical license. I was supported by the experience staff of ERR in every step towards my success

March 30, 2026
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Reply from Engineering Real Results

Thank you for your kind words. We are delighted that you are enjoying the course

Rated 5 out of 5 stars

The practical bays were so good l…

The practical bays were so good l enjoyed working on them and our tutor was so accommodating explaining how to do the testings

March 24, 2026
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Reply from Engineering Real Results

We are delighted that you have enjoyed your recent attendance at the centre.

Rated 5 out of 5 stars

The knowledge and expertise of the…

The knowledge and expertise of the teaching staff are top notch and the overall service is exceptional

March 24, 2026
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Reply from Engineering Real Results

Our tutors will be very happy to read your review. Good luck with the rest of the course.

Rated 5 out of 5 stars

I have really enjoyed the training…

I have really enjoyed the training sessions from the beginning till now without any regrets.
I have gained better understanding and experience from our Tutors and instructors.
Just last Friday I passed my level 3 online exams with overwhelming results of 90% and I feel very proud of myself.
ERR is the best.

March 30, 2026
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Reply from Engineering Real Results

Hi Edward

Thank you for your review.

We are delighted that you have enjoyed your recent attendance at the Centre. You should rightly feel proud of yourself for passing those exams with such a high grade.

Kind regards
ERR LTD

Rated 5 out of 5 stars

Is quite remarkable

Is quite remarkable, informative and rewarding because my experience and ability to face reality in the real world is evolving

March 18, 2026
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Reply from Engineering Real Results

Thank you for your kind honest review

Rated 5 out of 5 stars

Review: Excellent facilities and professional staff

Review:
I’ve been very impressed with the training at ERR. The instructors are clearly experts in their field and take the time to ensure everyone understands the practical applications of the work. The location is convenient and the equipment is top-notch. It feels like a very supportive environment for learning a technical trade.

March 24, 2026
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Reply from Engineering Real Results

Your kind words are greatfully received

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