ESB Flooring Reviews 

39
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I recently used ESB again for supply and installation of wooden flooring at my London townhouse. Ilan remembered my original order from 10 years ago and was able to find a good match to the previou... See more

Rated 5 out of 5 stars

If you're looking for a floor this is the place for you. The staff are fantastic and so helpful. We couldn't be happier - a big thanks, we so grateful.

Rated 5 out of 5 stars

This is my second purchase from ESB, first purchase was in 2002 from their Queensbury showroom. They are now in Kingsbury. Same great service from start to finish and equally important was the quality... See more

Rated 5 out of 5 stars

We went to ESB to buy a wood floor. The showroom was amazing showing all their products very well. Especially the grades of wood and colours to expect. The staff were very informative with great... See more

Company details

  1. Flooring Store
  2. also in
  3. Floor Sanding and Polishing Service
  4. Flooring Contractor
  5. Wood and Laminate Flooring Supplier

Written by the company

With over 25 years of experience, ESB Flooring is a trusted UK supplier of premium flooring solutions for both residential and commercial projects. Based in North London, we offer one of the largest flooring showrooms in the area, alongside a wide selection of in-stock products available for immediate collection or nationwide delivery. Our range includes engineered wood, solid wood, laminate, vinyl, tiles, and accessories—carefully sourced from reputable global manufacturers, with a strong focus on quality, durability, and sustainability, including FSC-certified options. We are committed to making the flooring process straightforward and reliable, combining practical advice, transparent pricing, and responsive service. Whether you're renovating a home, fitting out a commercial space, or working on a bespoke project, our team provides hands-on support from selection through to completion. Our goal is simple: to help customers make confident flooring decisions and deliver results that last.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

39 reviews

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4.7

All reviews

(39)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

The whole team at ESB flooring are…

The whole team at ESB flooring are incredible , Ilan went above and beyond to find me the best flooring, his knowledge and enthusiasm was second to none, he is an expert in his field and can’t recommend him enough . A big thank you to him and his team , such a pleasure and made it so easy . Thank you ☺️

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

Really excellent experience with ESB…

Really excellent experience with ESB Flooring. Eyal was great and super helpful, they made the most beautiful bespoke timber herringbone flooring for my project in a custom colour. We are so extremely pleased with the outcome and would highly recommend.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Quality of flooring

Quality of flooring. I purchased a few sqm 1st time and after that, I decided to use ESB Flooring as my main supplier of flooring and tiles. Excellent customer service and proper quality of laminate and hardwood flooring! Definitely recommended 👌 thank you!

April 4, 2026
Unprompted review
Rated 5 out of 5 stars

Eyal and team were very helpful and…

Eyal and team were very helpful and informative for choosing my flooring. I went for herringbone thought my house and it looks great and compatible with under floor heating. Great products and very knowledgeable team giving help and advice through the process.

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

The showroom is really big

The showroom is really big, and having the products on display in large samples made choosing much easier. What I picked was in stock, and being able to choose the delivery day and time was a big help for coordinating with the fitting team. The staff knew their stuff and were very helpful. Thanks ESB!

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

So reassuring to go with ESB Flooring

Well, we wanted to revamp our downstairs and remove the existing carpet, going for wood flooring instead, after much googling I found ESB and I am so glad I did! Unlike some of the flooring shops I visited, ESB had a massive showroom, so my wife and I had a lot to choose from, in the end we went with them and they managed to give us a better price than we thought and they managed to answer any questions we had and also made suggestions we didn’t even know we needed to know. I can only speak highly of them as their service and products stand out, not to mention the massive showroom which is just off the North Circular A406. Oh and we had the choice to take flooring the same day, which we couldn’t as we had the family car with us, but we arranged next day delivery to our doorstep.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Great start to finish service

My builder recommended I go to this wood flooring shop in Kingsbury North London. They have a large showroom with a huge warehouse. The flooring I wanted was in stock but I asked them to deliver 3 weeks after purchese. They also offered an installation service so the manager visited my property to give advice and a quote. I had alot going on with the builder so it was a relief to have the flooring supply and fit managed very well by ESB. Thank-you all.

April 25, 2026
Unprompted review
Rated 5 out of 5 stars

Went with my wife to the showroom

Went with my wife to the showroom. They got a huge selection of flooring at different pricing. I spoke to Ilan who was a lovely knowledgeable person who really helped us choose.

They have large stock so the order was on the same day. They also recommended a floor installer who finished the job in two days. So everything went smooth and we are very happy with our new floor

Thanks so much.

April 21, 2026
Unprompted review
Rated 1 out of 5 stars

Problem with VN261

Please ask ESB to contact us. Regarding order S070298. They have ignored my emails. Which was sent on 14/5/25 then 5/8/25 with pictures. If they sort the problem out then I might give the good views. I have left messages. No response.
10/1/26, After several emails and direct messages, ESB still fail to reply. I will keep updating the case. This is the worse flooring company. I wouldn't recommend anyone to buy flooring from them.

May 14, 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed

I was a returning customer and had some laminate boxes to return from a second job and was told they couldn’t be refunded. We were not aware of this. I didn’t like the guys manner in the showroom, he offered us 50% refund. I will not return.

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

I would 100% recommend “ EBS Flooring…

I would 100% recommend “ EBS Flooring Company” NW9 8AU :
Lucia and Adriana - outstanding customer service - In guiding, advising and providing competitive pricing for the wood flooring we needed. We visted the showroom and selected beautiful wide floor boards and parquet flooring for the hall. We were given large samples to bring home which made the decision so much easier as we could see what the rooms would look like!
We also need wood, stained to match our stairs and it turned out amazing. They are very knowledgeable about the various options available, underlay patterns etc. Also dead on with the quantity require.
I think EBS has a wonderful selection of wooden flooring, great quality and excellent price range. I would 100% recommend EBS for professional, quality and friendly service ❤️

Overall 10/10! Thank you! Annmarie & Tom

December 14, 2024
Unprompted review
Rated 5 out of 5 stars

Flooring job

Had them do the 1st floor. They were friendly, efficient, reasonably priced and did a great job. Highly recommended.

December 20, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, superb quality. Ilan, the manager, was very friendly and very efficient. All around great experience, would recommend to anyone. The floor looks beautiful.

April 12, 2023
Unprompted review
Rated 5 out of 5 stars

High Quality flooring company

I had flooring installed into my living and corridor. The quality of the herringbone floor is first-class.

The company was very professional. The staff are very friendly and helpful. The fitter done an excellent job.

I would recommend ESB flooring if you want good quality flooring and professional fitting.

February 16, 2022
Unprompted review

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