ESET Nederland Reviews 31,801

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

for months you'll get 5 mails per day to remind you to renew your subscrition.... once you'll visit their site to renew... impossible to know what you are renewing... et what cost... total fog! F... See more

Company replied

Rated 5 out of 5 stars

Been using ESET for 10 years now. Great detection engine. Does exactly what you need it for. 10 years without having any issues with their software. Doesn't bother you with annoying popups. Ra... See more

Rated 5 out of 5 stars

Greetings from Egypt. I am telling my story honestly, there is no deception about it I have been using East for about 2 years It is excellent and easy to use. I advise everyone to buy it and... See more

Rated 5 out of 5 stars

Hi We chose your company because it has a great reputation and experience in the field of protection. I have no experience with this program, so I did not click on anything in it. The previous subsc... See more

Company details

  1. Software Company

Written by the company

De beste IT-securityoplossingen voor persoonlijke en zakelijke apparaten. ESET biedt antivirus en internetbeveiliging voor Windows, Android en Mac.


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4.3

Excellent

TrustScore 4.5 out of 5

32K reviews

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Rated 1 out of 5 stars

bad payment gateway

i just purchased "ESET Smart
Security Premium" and they cut my money 62$ but they give me error massage, it's Friday i emailed them and there's no answer yet.. i don't have time to waste! i just wanna protect my device to start my online business, i'm not here to get scammed and waste time by your company

bad payment gateway
bad support (i play League of Legends and when i contact them they have super fast support "please learn from them!")
highly not recommended if you wanna start a business
always search for who have a better and fast support

August 5, 2022
Unprompted review
Rated 5 out of 5 stars

I hereby recommend the ESET products…

I hereby recommend the ESET products and support service to one and all.
My communicating in English was never an issue; and the help I received was timely, relevant and personal. As a non-professional 'older person' it was a real pleasure to have a business contact with ESET's representative Kai Zwetsloot.

June 13, 2022
Rated 1 out of 5 stars

Bought ESET for 2 devices 3 days ago…

Bought ESET for 2 devices 3 days ago and still no license key.

March 21, 2022
ESET Nederland logo

Reply from ESET Nederland

Thank you for contacting us.
We are sorry to hear that you did not yet receive your license key for your ESET product.
The order you placed had a error which caused a problem in sending the license details to your e-mailaddress
This problem in our webshop is now fixed.

Our apologies for the inconvience.
If there are any questions please let us know

Kind regard,
Robert Jan | ESET Nederland

Rated 4 out of 5 stars

It all went well

It all went well! The only issue I want to raise is that, for a security company, the payment website looks a little cheap - at least it did for me on Firefox. Would recommend to try to fix that for a more trustworthy platform.

Other than that, it worked, my license was renewed so it definintely wasn't a fake :)

March 14, 2022
Rated 1 out of 5 stars

I have been trying to reactivate my…

I have been trying to reactivate my ESET licence for three days, and could not make progress because nothing I entered into user name and password had any effect, even though I changed my password and this was confirmed. It was difficult to see how I could enter both these things together. I tried every permutation and combination. Today, I suddenly discovered I might get somewhere by starting a new account, and fortunately this appears to have worked, although am still waiting for the final documentation. I do not understand why I had to pay more when I still had 2 years left to run on my account till 2024. Now, after all this trouble, apparently I am OK till 2025. So all's well that ends well.
Mrs Patricia Ellman (year of birth 1942)

February 14, 2022
ESET Nederland logo

Reply from ESET Nederland

Thank you for your message, Patricia. i am very sorry that the reactivation did not work properly. You are probably going through the process of creating an ESET Home account on https://home.eset.com/
This account is not mandatory so it is possible that there was no account yet on your credentials.
Good to hear that the problem is eventually resolved.
If there are any questions please contact us.

Kind Regards,
Robert Jan | ESET Nederland

Rated 5 out of 5 stars

ESET is wonderful!

ESET is wonderful!

I have their Internet Security on 4 devices, 2 Windows desktops and 2 Android devices, it works flawlessly, modifying renewals, adding renewals, etc is a breeze.

Their support is effective and efficient, always fixed my issues.

Most of all, their solutions don't eat up resources like most other AV applications do. Runs in the background, does it's job, and keeps performance of system running extremely well.

Been using ESET for ~10+ years and never let down, keep up the amazing work!

Well done!

August 27, 2021
Unprompted review
Rated 4 out of 5 stars

A small remark and thank you.

The download was easy to find, for the license key I had to google a little. Maybe integrate it otherwise in your installation file?
Thanks for your great product!
Kind regards
Michaël

August 24, 2021
Rated 4 out of 5 stars

Best Lightwight Protection for PC

I love Eset but I hate Device Restart. (Updated)

June 30, 2021
Unprompted review
ESET Nederland logo

Reply from ESET Nederland

Thank you for your message, Rajibul! im very sorry to hear that you are having problems with our product.
We are constantly improving the ESET Software and updating the product.
With a bigger update different ESET modules need to reboot to function properly, such as the ESET Firewall.
In the last few days we had a few updates so it is possible that ESET needed to reboot more than once.

If you have any problems with the ESET software you can contact us by sending an e-mail to support@eset.nl or call us on 0184-647730.

Kind regards,
Robert Jan | ESET Nederland

Rated 5 out of 5 stars

Good and Easy

Frequency of friendly reminder e-mails and ordering process for renewal were a pleasure and very user friendly. Also ESET as anti-virus software is great. It protects very well and performance impact of your computer is the smallest of all anti-virus programs

June 8, 2021

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