Esprit Nato Reviews 1,767

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the watch straps, noting their excellent craftsmanship, design, and durability. Many people appreciate the wide selection available, making it easy to find suitable items. The ordering process is frequently described as simple and efficient, with consumers highlighting fast shipping and reliable delivery services. Reviewers also commend the company's superb customer service and clear communication. However, some customers experienced initial issues with their orders or postal delivery, though these were generally resolved through prompt communication and fair solutions from the company.

What people talk about most

Product

Customers consistently note positive experiences with product quality. Many reviewers praise the high quality... See more

Quality

Consumers consistently praise the high quality of the products, often noting they exceed expectations, even... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the fast shipping and... See more

Order

Clients share positive opinions on order. Many customers express satisfaction with the ordering process,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They're really want to making their customers happy; they're very friendly and always answer any questions. Great shop, huge selection, top quality. I placed two orders (5 bracelets + spring bars),... See more

Rated 5 out of 5 stars

I had an issue with my order at first, but Odile went above and beyond to resolve it. Communication was clear, the solution was fair, and my package arrived safely with tracked shipping. Both Espri... See more

Rated 5 out of 5 stars

I have collected quite a few dive watches over the past thirty some years of various brands. It is a refreshing experience wearing them now with new NATO straps from Esprit-Nato. Their website is easy... See more

Rated 5 out of 5 stars

I have tried several of their 20mm NATO and rubber straps and all of them look and feel great! Their "James Bond" collection of straps, in particular, is the work of a design genius! Their rubber stra... See more


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 50% of negative reviews

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Rated 5 out of 5 stars

Overall excellent customer service

Overall excellent customer service. Very quick delivery of my order with the watch straps carefully packed. Good quality straps too. The hand written message on the delivery card was very thoughtful. Highly recommended.

September 8, 2024
Unprompted review
Rated 5 out of 5 stars

Yep, they're excellent!

Great company, great straps and accessories, highly recommend them! Have ordered from them a couple of times now, always superb and personal service. Be sure to choose delivery with tracking number, worth the extra cost every time. Salut!

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

A satisfied customer

Immediate and prompt shipping of goods ordered, very friendly and very polite in their communication.
Took some time for the parcel to arrive, (non tracking, normal post). Next time I would choose a more secure delivery method.
Nice touch the “thank you” hand-written card, inside the parcel.

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

XL Zulu strap

I just ordered lately a black XL-Nato-Zulu-strap and a US Military watch strap vom Esprit NATO. Both straps a re good quality. I cutted the XL-Nato-Zulu-strap to make it a single piece Zulu-strap which I personally prefer to use with my dive computer. It's classic no-nonsense style and large enough to wear on a 2mm neoprene wetsuit or directly on the skin. Very good nylon material, sturdy and nice to wear. I wear the buckles inside my wrist for diving for not to damage anything. Service and communication with Yann is excellent, I can recommend this company highly.

August 9, 2024
Unprompted review
Rated 5 out of 5 stars

The best for NATO straps

Absolutely beautiful watch straps at reasonable prices, with excellent customer service and quick shipping to California. Thank you so much!

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

Esprit NATO in Poland

This strap is a unique item, well made, which really suits my watch. It was delivered from France to Poland in only 4 days.
I will definitely buy from Esprit again.

June 21, 2024
Unprompted review
Rated 5 out of 5 stars

Great Company

Great service, Great watch straps, can’t fault them.
Also lovely personal touch with hand written note on receipt of strap.

Would highly recommend.

June 14, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, the watch strap arrived in the UK very quickly with a mice hand written note.

The quality of the nato strap was great, I would definitely shop here again.

June 10, 2024
Unprompted review
Rated 5 out of 5 stars

Bond watch strap purchase

I had been looking for an authentic Connery/Bond watch strap that was a single loop of fabric with a fabric keeper and found it at Esprit-Nato. Shipping was reasonable and quick considering it came from overseas. The strap looks great with my sub homage and is of good quality. The service is personal and friendly and I will not hesitate to do businñess with them again.

May 20, 2024
Unprompted review
Rated 5 out of 5 stars

Very happy with the watch strap

Very happy with the watch strap. Excellent communication and customer service. Highly recommend Esprit NATO. Very nice people to deal with!
Thank you
Marian

April 18, 2024
Unprompted review

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