Essential Travel Reviews 

1,665
•
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Awful and slow service. Not worth the money. Avoid and pay for a better rated insurance policy and save yourself months of hassle waiting for them to settle your clam.

Rated 1 out of 5 stars

We parked our car in July at Gatwick in via meet & greet plus when we returned our carit was damaged we spoke to the Manager he took photos and agreed there was damage he said they would be able to... See more

Rated 1 out of 5 stars

Holiday booked to Italy with father. Father has heart attack day before trip. They wouldn't cover the cost of the flights. Complaints procedure nonexistent. Premium phone line. Totally unethical. No o... See more

Rated 1 out of 5 stars

Dropping the car off was relatively straight forward. The collection was terrible, we were left waiting in the pick area for 40 mins with 2 small children at 1:15am. The staff at the collection poin... See more

Company details

  1. Hotel
  2. also in
  3. Insurance Agency
  4. Parking Lot

Information provided by various external sources

Your online home for great Travel Essentials. Get cheap Travel Insurance, Ski Insurance, Airport Parking, Hotels, Lounges and Car Hire from EssentialTravel.co.uk


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1.1

Bad

TrustScore 1 out of 5

2K reviews

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Rated 5 out of 5 stars

Effortless!

Very straight forward and simple to use. No worries about lost tickets as it is a ticketless service reading your number plate.

August 11, 2017
Unprompted review
Rated 1 out of 5 stars

POOR SERVICE

Arrived and no parking anywhere on jet park 3 had to drive round and round for ages to find a spot!
Returned back to are car a week later to find it broken down after a delayed flight I just wanted to get home!

Waited hours for help to fix the car eventually was time to leave the car park.
And was told to pay a extra 15 I was fuming!!

So all in all 57 to park 15 extra DON'T BOTHER USING THIS SERVCE use the farm up the road cheaper and plenty of room to park wish we had!!

August 10, 2017
Unprompted review
Rated 4 out of 5 stars

Check in was fine

Check in was fine - quick and painless. However collection was slow and chaotic. No sense that staff had things under control. Also had a couple of customers whose keys you had lost who were being dealt with in public. Not good for confidence!

August 9, 2017
Unprompted review
Rated 5 out of 5 stars

Booked this parking the night before I …

Booked this parking the night before I was leaving as had invented getting the train. The service was excellent, we were taken to the ferry port and as we were arriving late were given the code to the gate pick our car up think it was £6 in a taxi. Will use again.

August 9, 2017
Unprompted review
Rated 5 out of 5 stars

This was the first time I had used the …

This was the first time I had used the meet and greet service for any UK airport. At southampton the service was so easy to use on arrival, there was an official from Manor Park to meet me and the drop of area was so easy to find and big enough to accommodate numerous large vehicles. I contacted them 20 mins prior to leaving my home and they were they when I turned up. On arrival back into the UK I again phoned them on landing and only had to wait 5 minutes for them to turn up with my car and ticket to exit the short time parking facility. As I had read up on the reviews I was aware that I still needed a pound coin to exit the barrier so had one on hand and this was not a problem. Overall a very good all round service which I would use again for a short weekend trip or maybe a holiday of upto 10 days.

August 9, 2017
Unprompted review
Rated 5 out of 5 stars

Very relaxed

Very relaxed, luxurious way to start your holiday . First time me and my family have tried this and won't be the last. Food , drinks all on hand and easily accessed. Comfortable chairs and plenty of space. The only problem is you might just forget about your flight it's so chilled and comfortable in there.

August 9, 2017
Unprompted review
Rated 2 out of 5 stars

Not what I consider 'Meet & Greet' and not value for money!

Not what I consider 'Meet & Greet' when you struggle to get through the first barrier and spend ages pressing the call button. Then park in a lane a long walking distance from where you need to hand in your keys. The return was no better; car parked at the far end of car park A so I might as well have opted to park there in the first place. Not what I expect for close to £100! Will not use this service again.

August 8, 2017
Unprompted review
Rated 5 out of 5 stars

Hassle free experience

Hassle free experience. Once car was parked, we waited less than a minute for a bus to transport us to the airport. On return journey it was probably about the same although our driver needed a 'comfort' break so waited an extra few minutes to be transported back to the car park.

August 6, 2017
Unprompted review
Rated 1 out of 5 stars

spoilt our holiday

spoilt our holiday, placed unnecessary stress on family before and after the holiday. Would never use this company again and recommend to all my friends to avoid.

August 6, 2017
Unprompted review
Rated 4 out of 5 stars

Absolutely fine

Absolutely fine. One little quibble- we didn't find the instructions from the M4 to the hotel quite detailed enough and the same from the hotel to the Meet and Greet. There was some confusion about which lanes/turning to take and in the time deciding we went wrong and got lost round Hayes as we couldn't turn back. Also had to go round terminal 2 twice and ask for help!

August 6, 2017
Unprompted review

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