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3.2
2 reviews
No history of asking for reviews
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I received a dress that hadn’t been sewn properly which left two substantial gaps/holes in the front of the dress under the bust. I sent several photos which clearly shown a sewing fault and they have said , the dress was checked twice before posting it wasn’t faulty and I can’t have a refund.
Had an unplanned urgent delivery in London for a Monday - so rang this firm Friday evening.
Nick was extremely engaging and helpful immediately, and a delivery was arranged to a West End address - the rider came when promised, was thoroughly professional and delivered the document as intended.
Nick kept me in touch throughout.
I'd never had occasion to use such a service before, but if I needed to again this would be my ONLY choice. Top marks.
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