The survey was great for us as 1st time buyers; everything was easy to understand and accessible. Mark Pilling was excellent at answering our questions and provided the full report the same day he vis... See more
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e.surv Chartered Surveyors is one of the UK's leading providers of residential property surveys, homebuyer reports, property valuations and property risk services. Founded in 1989, we help homebuyers, homeowners, lenders and property professionals make informed property decisions with confidence. Headquartered in Kettering and supported by a nationwide network of more than 600 RICS-registered surveyors, e.surv combines local property expertise with innovative technology to deliver trusted residential surveying and valuation services across England, Wales, Scotland and Northern Ireland. Our services include HomePlus Digital Home Surveys, RICS Level 2 Surveys, RICS Level 3 Surveys, independent property valuations, mortgage valuations and residential property risk services. Whether you're buying your first home, moving house, remortgaging, investing in property or seeking professional surveying advice, we help you understand a property's condition and value before making important decisions. Our award-winning HomePlus Digital Home Survey is unique to e.surv. Equivalent to a standard RICS Level 2 Survey, HomePlus provides all the same core property condition information while offering additional benefits designed to help homebuyers make more informed decisions. These include an interactive digital report, condition ratings, detailed photography, repair and maintenance guidance, energy efficiency insights and local area information, creating a more engaging and informative home survey experience. Customers can get a survey quote, customise their survey, book online and pay securely through our website, making the process of arranging a home survey faster, simpler and more convenient than ever. We accept major debit and credit cards through our secure online payment system. At e.surv, we're committed to providing clear, professional property advice that helps customers move forward with confidence.
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e.surv Chartered Surveyors, Unit 1, Orion Park, NN15 6PP, Kettering, United Kingdom
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Very good service, did exactly what was asked and I recieved a very comprehensive report.

Reply from e.surv Chartered Surveyors
Second time I’ve used this company
Highly recommend
Very punctual and informative
Andrew rang me several times
Would use again

Reply from e.surv Chartered Surveyors
In all honesty, this is one of the best companies I have come in contact with. Staff are committed to discharging their duties with professionalism. I must say that the services they rendered to me was top-notch. The survey report was presented in a very simple language devoid of technical jargons. Discussing the report with the surveyor who signed off the document was another wonderful experience. It also came as quickly as I wanted it. I will always recommend e-surv to anyone who needs their services.

Reply from e.surv Chartered Surveyors
Quick and thorough report. Follow up phone call to ask if we had any questions about the report. Brilliant service.

Reply from e.surv Chartered Surveyors
⭐⭐⭐⭐⭐ Excellent Service – Highly Recommended
I had a fantastic experience with e.surv Chartered Surveyors and their HomePlus service. From start to finish, the whole process was professional, efficient, and very well organised.
The survey was thorough and clearly presented, giving us a much better understanding of the property and providing valuable information and reassurance during such an important purchase. The report was detailed but easy to understand, highlighting the key areas we needed to be aware of without making things unnecessarily complicated.
Communication was excellent throughout, and I really appreciated how smoothly and promptly everything was handled. Buying a home can be stressful, so having a reliable and professional surveyor makes a huge difference.
I’m extremely pleased with the service we received and would happily recommend e.surv Chartered Surveyors and HomePlus to anyone purchasing a property.
Thank you for providing such a professional and reassuring service. ⭐️⭐️⭐️⭐️⭐️

Reply from e.surv Chartered Surveyors
Survey was done on the date planned. Report was made available to me on the same day. Surveyor called me the following day to answer my questions and discuss the findings.

Reply from e.surv Chartered Surveyors
I had the level 2 survey done with them,
Dean Stewart great surveyor explained well in detail each part all queries answered great customer service.
Thanks e.surv

Reply from e.surv Chartered Surveyors
Fiona was excellent. Incredibly efficient and thorough. Very much appreciated the direct phone call to discuss survey as this isn’t usually done by companies. Would certainly use again and recommend.

Reply from e.surv Chartered Surveyors
Fiona was excellent, provided a h detailed and clear report and very helpful follow up call afterwards.

Reply from e.surv Chartered Surveyors
My experience with esurv was a positive one. From the outset I received the utmost courtesy and profesionalism. Would not hesitate to recommend them in the future.

Reply from e.surv Chartered Surveyors
0 stars if I could. Absolutely shocking valuation.
e.surv valued our 3-bedroom apartment at £650,000.
We genuinely cannot understand how they arrived at this figure.
For some very simple comparisons in the same development:
• Our apartment was bought for £730,000 only 2 years ago.
• Our next-door neighbour is currently selling a 2-bedroom apartment for £685,000, with a smaller terrace.
• A friend recently bought a 3-bedroom apartment in the same development for over £800,000, despite having no terrace.
• We have 3 bedrooms and a larger terrace.
And e.surv’s valuation? £650,000.
So apparently our 3-bedroom apartment is worth £35,000 less than the 2-bedroom apartment next door, and around £150,000 less than another 3-bedroom apartment in the same development.
This isn’t a minor difference. It’s a huge discrepancy, and it has a direct impact on our mortgage and finances.
We understand that valuations can differ from asking prices. That’s not the issue. The issue is how a professional surveyor can arrive at £650k when the actual evidence from comparable properties in the same development points so clearly in a different direction.
We are extremely disappointed and, frankly, have very little confidence in this valuation.
I would not recommend e.surv based on this experience.

Reply from e.surv Chartered Surveyors
Not alot of contact but they get the job done quite well and send you all the information you need - happy with the service!

Reply from e.surv Chartered Surveyors
It was very thorough and the comments felt relevant and appropriate to what I wanted out of the survey report. There was enough context that I was able to pass along to my legal advisor for clarification.

Reply from e.surv Chartered Surveyors
Good communication so far. Thought survey was thorough and laid out in an easy to evaluate layout. Awaiting follow up from surveyor in next day or two.

Reply from e.surv Chartered Surveyors
My experience was positive, really easy booking process, competitive prices & quick availability. My surveyor called before the appointment to check if I had any specific concerns about the property & after the appointment to provide a summary of the findings. The final report was sent to me same day & the Surveyor was available to discuss it further & ask any questions. Overall a really positive experience & I would recommend e.surv to others.

Reply from e.surv Chartered Surveyors
I had the service arranged through my bank (Lloyds). It was very quick to set up and the survey happened within a few working days of speaking to the bank.
The communication with my surveyor was very good too, receiving contacts before the survey and afterwards to discuss the main points from the report. Overall I thought it was a very good service. Thank you!

Reply from e.surv Chartered Surveyors
Kamal P did an incredible job, the report was detailed and very professional highlighting all that we have missed at viewing, thank you so much for doing an amazing job, fully recommend the service

Reply from e.surv Chartered Surveyors
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