The survey was great for us as 1st time buyers; everything was easy to understand and accessible. Mark Pilling was excellent at answering our questions and provided the full report the same day he vis... See more
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e.surv Chartered Surveyors is one of the UK's leading providers of residential property surveys, homebuyer reports, property valuations and property risk services. Founded in 1989, we help homebuyers, homeowners, lenders and property professionals make informed property decisions with confidence. Headquartered in Kettering and supported by a nationwide network of more than 600 RICS-registered surveyors, e.surv combines local property expertise with innovative technology to deliver trusted residential surveying and valuation services across England, Wales, Scotland and Northern Ireland. Our services include HomePlus Digital Home Surveys, RICS Level 2 Surveys, RICS Level 3 Surveys, independent property valuations, mortgage valuations and residential property risk services. Whether you're buying your first home, moving house, remortgaging, investing in property or seeking professional surveying advice, we help you understand a property's condition and value before making important decisions. Our award-winning HomePlus Digital Home Survey is unique to e.surv. Equivalent to a standard RICS Level 2 Survey, HomePlus provides all the same core property condition information while offering additional benefits designed to help homebuyers make more informed decisions. These include an interactive digital report, condition ratings, detailed photography, repair and maintenance guidance, energy efficiency insights and local area information, creating a more engaging and informative home survey experience. Customers can get a survey quote, customise their survey, book online and pay securely through our website, making the process of arranging a home survey faster, simpler and more convenient than ever. We accept major debit and credit cards through our secure online payment system. At e.surv, we're committed to providing clear, professional property advice that helps customers move forward with confidence.
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e.surv Chartered Surveyors, Unit 1, Orion Park, NN15 6PP, Kettering, United Kingdom
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The L2 Homebuyer's survey was very thorough. The surveyor rang me afterwards to talk through all the points and explained everything clearly. Very helpful.

Reply from e.surv Chartered Surveyors
Julia was excellent and managed to arrange a viewing with the property just 3 days after filling out the form. Julia arrived and gave a very detailed evaluation of the property, wrote it all up and sent it to me that same day. Likewise, I phoned on the weekend when she was 'out of hours' and still found time to answer my questions about the survey then and arrange to go back to the property to find out a bit more about the house which was previously made unnaccesible to her by the owner being absent.

Reply from e.surv Chartered Surveyors

Reply from e.surv Chartered Surveyors
Superb, used this company on 2 occasions first time pulling out of the buy has saved us thousands.

Reply from e.surv Chartered Surveyors
The survey was great for us as 1st time buyers; everything was easy to understand and accessible. Mark Pilling was excellent at answering our questions and provided the full report the same day he visited the property. We are really happy with the service and the savings compared to other quotes, which were nearly double what we paid.

Reply from e.surv Chartered Surveyors
Very informative, & kept me up to date at every stage, going through things in plain English explaining the Jargon.

Reply from e.surv Chartered Surveyors
The surveyor, Andrew Trinick, was extremely helpful and informative and made calls to me prior to inspecting the property and following his inspection to chat through his findings. The report itself was typed up and in my inbox the same day and the pictures within the report made it really easy to understand. A great service with a very customer focussed approach. Easy to understand and no jargon. Excellent customer service. Thank you Andrew!

Reply from e.surv Chartered Surveyors
Richard at Esurv was fantastic throughout the survey process for our first home. He took the time to talk everything through with us, explaining everything clearly and making sure we understood how it all worked. He also managed to fit us into a cancellation, which meant we got the survey completed much sooner than expected. We really appreciated his professionalism, communication, and willingness to help. Highly recommended!

Reply from e.surv Chartered Surveyors
It's more than 20 years since I last commissioned a survey for a house purchase and I was extremely pleasantly surprised by the service provided by e-surv on this house! Our surveyor, Jenni Lees, sent us a detailed but easy to comprehend document after her survey. What was most impressive was the offer of a follow-up phone call to go through all the elements on which we needed clarification. As the house was being purchased by our son (his first home) this was particularly useful and welcome. And Jenni's call was clear, friendly and above all encouraging to our son. Moreover she said we cold contact her at any time before we signed our contract. Thank you Jenni!

Reply from e.surv Chartered Surveyors
Mike was very helpful for me and provided me with the information and advice I needed and especially pointed out some dangerous features in the house I’m buying , he was very informative and I couldn’t have asked for anymore
Kevin

Reply from e.surv Chartered Surveyors

Reply from e.surv Chartered Surveyors
We were extremely impressed with the service we received. Richard was fantastic from start to finish. He called us personally to introduce himself and explain the survey process, which immediately put us at ease.
He said he would call us later that day once the survey had been completed, and he did exactly as promised. The report was then sent to us very promptly, along with clear recommendations and helpful advice.
Richard was very professional, knowledgeable and thorough throughout, and we felt completely confident in his expertise. We would highly recommend this company to anyone looking for a professional and reliable surveying service. Excellent service from start to finish!

Reply from e.surv Chartered Surveyors
I was happy with the ongoing communication I received before, and after the survey was completed (in the way of emails and telephone calls). The actually survey report was both thorough and easy to understand.
Jamie (the surveyor) was very polite, professional and explained each aspect of the survey report clearly.

Reply from e.surv Chartered Surveyors
Quickly booked appointment for the survey, produced report the same day with a follow up for questions the day after.

Reply from e.surv Chartered Surveyors
You found a lot of problems with the property which I hadn't spotted. If not for your survey I would almost certainly have proceeded with a purchase of a house which would have bankrupted me. Instead, I had warning to withdraw, and I am so grateful for your help. It's heartbreaking to receive this news about such a lovely house, but I would much rather know in advance, than lose my life savings. Thank you so much.

Reply from e.surv Chartered Surveyors
Everything from the initial enquiry to the booking, survey completion and follow up call from the surveyor (Paul) was prompt and professional. The survey (level 2) was thorough and advice from the surveyor was honest and helpful and all at a very sensible price! I would recommend without hesitation!

Reply from e.surv Chartered Surveyors
Excellent, thorough and very helpful survey
Ben provided an excellent service throughout our RICS Level 2 survey. The report was thorough, clear and highlighted the important issues we needed to investigate further before proceeding with our house purchase.
What particularly impressed us was Ben's willingness to speak with us afterwards and talk through his findings in more detail. He took the time to explain the areas of concern, what they could mean in practical terms and which issues he felt required further professional investigation. We never felt rushed, and his explanations gave us a much clearer understanding of the property and the next steps we should take.
Buying a house can involve a lot of uncertainty, so having a surveyor who is approachable, knowledgeable and prepared to explain the findings properly makes a huge difference.
We would happily recommend Ben to anyone looking for a professional and thorough surveyor. Five-star service.

Reply from e.surv Chartered Surveyors
I had a level 2 survey carried out a few days ago on a property I’m in the process of buying.
The report I received was very detailed, helpful and easy to understand. The following day Trevor Bradshaw called me to discuss the findings and answer any questions.
Trevor was really helpful and he took the time to explain the survey to me and offer his opinion on any concerns I had, he also gave me useful advice on issues highlighted.
I would highly recommend e surv and would use them again in the future.
Thank you Trevor

Reply from e.surv Chartered Surveyors
Fay was brilliant, had a chat with her before the report was published and she explained about everything in the report, once I read the report everything was as it should with nothing of note to notice, the company were quick in getting everything set up and arranged for the survey to take place, would recommend these!

Reply from e.surv Chartered Surveyors
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