ETFinance Reviews 63

The FBI is investigating the operators of ETFinace for money laundering and fraud on a large scale!
Parts of the financial apparatus are also said to be involved in illegal arms deals! Now ask yourself if YOU want to entrust them with your money.

So sadly etfinance is no more since the 14th of january...it closed permanent. I thought it would be for a little while so i put some funds in the account, but that is not the case. I got a notification on time but misunderstood it. The kind representative explained the situation. That's why i did not recieve an answer...i am waiting for my withdrawl and have to take it somewhere else...i did like the platform and their service despite the technical difficulties sometimes...

Don’t trust this trading platform, They kept insisting on me to put big money amount & promised me to assist me in my journey as much as possible but what happened was completely the opposite. I lost my money in less than 3 weeks.
Two of the advisors where veryyyy rude with me after I lost my money from thier foolishness. And the funny thing is that the customer care manager qas herself the rudest I ever met she was shouting at me on the phone.

It was my biggest mistake but at least I learned not to trust any of those traders anymore.

Don't make a mistake
Don't make a mistake! Never trade with them! They will steal your money!
First, they will fool you into making money but soon as they pressure you to deposit big amounts, they make sure you lose them all. Do not trust them!
I thought I would invest money, but you'll end up having nothing. I lost a lot of money.
It is a scam!

Who is seeing this don't ever do something with them look at YouTube opgelicht there are many of this scam company's Cyprus is known as scamming place and the sponsors you see are not even real cysec security company almost never checks the websites

I came to this site wanting to learn about investing, I got a call from a so called professional and was told that even after my deposit of €250 which was mandatory I needed at least 1000 more. So I told him I don't have that kind of money and that was the end of it. After trying to get my money back several times I now find out that €160 has been taken away without ever letting me know anything about this, I tried contacting the costumer service on the site. But everytime I explained my problem and telling them I want my money back I get rejected and the chat is finished.

This company is so annoying. I’ve made it clear for at least a dozen times that I do not want to work with them and I still keep getting phone calls everyday, trying to convince me. DO NOT GIVE YOUR CONTACT INFO.

I lost £5000. Never again. Stay well clear

"81% of non-professional investors lose money on CFD trading with this provider".
The above quote is taken from ETFinance's own website, where it has been posted for a reason. I am one of those who have lost money and want to warn others to become customers there. I am not an experienced investor and unfortunately the warning text above came too late for me.

It all started with me ending up on ETFinance due to a misunderstanding or possibly incorrect links.

When the seller from ETFinance called me, he let me know that I was right and advised me to start investing in their funds. Ignorant as I was, I first thought I had gotten where I had intended. A professional salesperson would already react there and check that the customer understands exactly what is happening.

But this ignoring of my obvious lack of knowledge continued. As it turned out later, he had made me invest a large part of my money in a very uncertain fund.

Now you may be thinking that I have myself to blame, which engages me in business I have no knowledge of. You are partly right and I take full responsibility for that stupidity. But I just want to tell you here that ETFinance does not help a customer like me enough by properly stating what risk I am about to take. Nor did I receive clear information about what choices I have, what they mean or how they should be specifically chosen by me on the website.

An example of this is that the seller in our first call rated that I have a stop loss function linked to all my transactions and can not lose more than 250 euros. He said that it is therefore completely safe to shop with them and with his help. It sounded like he honestly admitted a certain risk and sold this solution to me. What he did not inform me about then, was that I myself had to go in and tick that I wanted this stop loss function - otherwise I did not have it. So, only when my first deals were done did I - almost by mistake - learn that I had not chosen a stop!

Note that I could not follow him when these deals were made, the website is far too cryptic to understand, with many abbreviations etc. But he did not pretend that I obviously could not keep up, but only led on to the business he thought I should do. (Yes, I should definitely have reacted and pulled myself out!)

REPORT THIS COMPANY TO THE EUROPEAN UNION CONSUMER PROTECTION AGENCY.

Don't ever trust this company. They are rip off merchants. When I tried to speak to my investment manager 're funds he said leave it I will call you trust me I know what I am doing. He never contacted me after several requests the next contact I had was a message saying they were taking my money as dormant charges and I lost everything. So please do not have anything to do with this company. Regards Susannah

DON'T DO BUSINESS WITH THIS COMPANY!!!!??

DO NOT USE. TOTAL SCAM
My dad invested £500. The same day he started getting calls lasting over an hour telling him he had to invest more to make it work.
Call after call until they wore him down.
He invested a further £10000. The next day I'd started again. Call after call. He finally gave them a further £10000.
Within 4 days it was all gone.
I called them and they then tried to tell me I didn't understand and he needed to invest more.
They closed trades that were in a minus and took their swap fee sometimes in the thousands.
They basically transfer your equity into their swap fee to take it all.

PKEASE EVERYONE STAY AWAY FROM THEM.
my dad is 72 and lost everything.

I dont even know where to start. What a joke these people are. They force you to make a deposit without trying to explain to you what you will need to to. Being a beginner I thought I would receive help. After making a £200 deposit I got call and helped me purchase 2 items. After that no more calls. I got another call from my account manager Victor saying he has an unmissable opportunity . After making it clear I will not deposit another penny into my account the calls stopped. Now I cant even withdraw and have been emailing with no response. What a joke!

Update!! 7/5/20
So after I put up my review I was finally contacted and told how to withdraw my money (ofcourse with half missing). But now the harassment has got worse. Emails and calls everyday telling me about unmissable opportunities. It's so frustrating. They are trying to get my review removed which i hope doesn't as my review is 100% genuine. Guys avoid at all cost

Do not give out any information to these guys. They are spammers and they call you all day from nr all around EU. BEWARE......
Also as you can see on trustpilot site, is that they try to remove all the bad coments....

Always stable spreads when trading in volatile markets… I prefer stp brokers for that reason. With ecn you can get massive spreads when lot of traders are trying to get in or out of the market. Stick to trading the major currencies because on exotics you can find other options.

I have been with ETFinance for few years and was always satisfied with their service. Especially the swift replies by customer service with live chat… you can also call the hotline on their website and someone from their customer support team will help you

This broker has the most complete package! Great educational tools, Incredible spreads and vast selection of assets. the swaps could be a bit cheaper but still the best choice. I come to the conclusion after testing a lot of comparable providers for my trading project.

Best customer support by far. Everytime I had an issue someone has been able to give me immediate support. Exactly what you are looking for when you need someone reliable for your finances. Also great selection of assets from all classes including cryptocurrencies. I shorted the crypto market recently and made huge profits!!

Thank you to the Etfinance customer support team! I didnt know how to use the platform and got a full tutorial by one of their employees.