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Euroffice Reviews 

14,097
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 982 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the exceptional speed of the delivery service, noting that packages often arrive within twenty-four hours in perfect condition. Purchasers also frequently mention how easy it is to navigate the website and place orders without any trouble. Buyers are very satisfied with the highly competitive prices and the great value offered across a wide variety of items. However, some reviewers were not happy with occasional severe delivery delays, noting that parcels failed to arrive on time for important events. A few customers additionally pointed out frustrating experiences with unexpected price increases during the final checkout steps.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently highlighting exceptionally fast next-day... See more

Product

Clients share positive opinions on product quality, frequently praising items that are exactly as described... See more

Order

Customers had positive experiences with order, highlighting the simple ordering process and extremely fast... See more

Price

Customers consistently note positive experiences with price, often highlighting extremely reasonable costs... See more

Service

Users describe positive interactions with service, highlighting prompt delivery and helpful support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed a thank you present for the wonderful team at the hospital I had to attend. Your boxes of biscuits were the perfect solution. Individual packets would be great for lots of people working d... See more

Company replied

Rated 5 out of 5 stars

The whole cycle went very smoothly. I got a lot of help from your service representative who made sure my order went through correctly as it was originally not going through. My product arrived very q... See more

Company replied

Rated 5 out of 5 stars

The item ordered was dealt with so rapidly it was brilliant. Only ordered on Friday following suggestions made in new shredder manual and was here on the Isle of Wight on Monday by 11am. Fantastic ser... See more

Company replied

Rated 5 out of 5 stars

Excellent overnight service (even though I just missed the 5pm cutoff). Only problem, the plastic packs had some sort of very sticky dark brown grease on them which was difficult to get off the packs,... See more

Company replied


Company details

  1. Office Supply Store
  2. Cleaning Products Supplier
  3. Office Equipment Supplier
  4. Office Furniture Store
  5. Packaging Supply Store
  6. Restaurant Supply Store

About Euroffice

Written by the company

Everything your workplace needs

Euroffice helps businesses and home workers keep their workplaces running smoothly. From everyday office essentials to furniture, facilities, cleaning products, catering supplies, packaging, workwear, technology and more, we make it easy to buy everything you need in one place.

With over 65,000 products available and new ranges being added all the time, we're continually expanding to meet the changing needs of today's workplaces. Whether you're managing a small office, a warehouse, a school, a healthcare setting or working from home, we're here to help.

More than just office supplies

We're more than an office supplies retailer. We're a workplace supplies partner, offering competitive pricing across thousands of products, flexible purchasing options and reliable next-day delivery to help keep your business moving.

Our friendly team combines industry knowledge with great service, helping customers find the right products, save money and order with confidence.

Why customers choose Euroffice

• Everything in one place – Over 65,000 workplace products across multiple categories.

• Built for every workplace – Supporting businesses across more than 9 workplace types, from offices and warehouses to education, healthcare and hospitality.

• Great value – Low Price Guarantee and Good, Better, Best product choices to suit every budget.

• Reliable delivery – Fast, dependable delivery to help keep your workplace running smoothly.

• Flexible ways to buy – Business credit accounts, personalised quotes and payment options designed around your needs.

• Friendly experts – Helpful advice and support before, during and after your purchase.

Our promise

Everything we do is focused on making workplace purchasing simpler, better value and more reliable. Whether you're buying a single item or managing procurement across multiple locations, we're here to help you find the right products, at the right price, with service you can rely on.

Written by the company

Low Price Guarantee

We pride ourselves on offering our business customers the very best prices…guaranteed!

In the unusual case that another online retailer is publicly offering the same individual product at a lower price and sold with the same sale conditions, we will match their price. Subject to website Terms and Conditions.

Contact info

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Discover our Cherry Pick Deals

Special offers on selected workplace essentials

4.5

Excellent

TrustScore 4.5 out of 5

14K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(14,097)

972 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy ordering

Easy ordering. Next day delivery, good price.

September 10, 2026
Euroffice logo

Reply from Euroffice

Thank you for contacting us. We are glad to hear that you had a quick and seamless order with us. We are proud to supply a vast range of products and provide a great service to you.
Kind Regards.
Euroffice Customer Service Ambassador

Rated 1 out of 5 stars

Late Delivery

Order should have been here yesterday and because I don't know when I had to order elsewhere - it arrived today so this will go back when I receive it.

September 10, 2026
Euroffice logo

Reply from Euroffice

Good morning,

Thanks for your review - I can see that the order placed 10th September is showing On Hold pending payment. It seems you selected Pay By Phone at checkout, but we haven't received a phone call from your self to make that payment.

Please do give us a call and we can sort the payment, to release tour order for delivery within 1-2 days.

Kind regards,
Caroline

Rated 5 out of 5 stars

Fast delivery

Fast delivery, helpful driver.

September 9, 2026
Euroffice logo

Reply from Euroffice

Thanks for the feedback. We are glad to hear that you thought ordering through us was quick and hassle free. We try our best to improve the quality of our service and reduce any hassle associated with ordering through us. Please do not hesitate to use us again!
Kind Regards.
Euroffice Customer Service Ambassador

Rated 5 out of 5 stars

Happy customer

Very happy with the product (insulating food container) and the service. Very quickly dispatched.

September 10, 2026
Euroffice logo

Reply from Euroffice

Thank you for contacting us. We are glad to hear that you are happy with the quality of our products and services! Your satisfaction is our top priority, and it’s always rewarding to know that our efforts are making a positive impact. We truly appreciate your support and look forward to serving you again soon.
Kind Regards,
Euroffice Customer Service Ambassador

Rated 5 out of 5 stars

Great service and fast delivery.

Great service and fast delivery.

September 7, 2026
Euroffice logo

Reply from Euroffice

Thank you for getting in touch, We always appreciate reviews like these as we always strive to provide the best service possible for our customers. We will be constantly improving our systems to make our service even better.
We are glad to have you as a customer.
Kind Regards.
Euroffice Customer Service Ambassador

Rated 3 out of 5 stars

16mm 4-ring ringbinders, pack of 10

The service was prompt and the order correct, with the item being as described on the website and exactly what we needed at the price we were willing to pay. The website gave two VAT amounts, one where the cost of the item was given and a higher one at the checkout. I queried this, but have not had any response. The delivery charge was quite high.

September 5, 2026
Euroffice logo

Reply from Euroffice

Thank you so much for your feedback. I can only apologise if the website was unclear as to whether the price included VAT - you can switch on prices inc VAT using the button above the basket button. Regards the delivery fee, this is £5.95 for all consumer orders. I will feedback to the web team to see how we can make this clearer online however this fee is stated in the delivery info FAQs.
Please accept our apologies for the inconvenience caused.
Kind regards,
Euroffice Customer Service Ambassador

Rated 5 out of 5 stars
Euroffice logo

Reply from Euroffice

Thanks for the feedback. We are glad to hear that you thought ordering through us was quick and hassle free. We try our best to improve the quality of our service and reduce any hassle associated with ordering through us. Please do not hesitate to use us again!
Kind Regards.
Euroffice Customer Service Ambassador

Rated 5 out of 5 stars

Fast & Efficient delivery

Fast & Efficient delivery. All good!

September 8, 2026
Euroffice logo

Reply from Euroffice

Thank you for your feedback. Your feedback is appreciated, we pride ourselves on delivering quickly and seamlessly to our customers. We are aiming to improve on this even further. Please do use us again!
Kind Regards
Euroffice Customer Service Ambassador

Rated 1 out of 5 stars

ISent wrong item

I was sent pens instead of the wall planner I ordered.

September 8, 2026
Euroffice logo

Reply from Euroffice

Good morning,

Thank you for letting us know of this error - I can only apologies for the mis pick with your order!

I will sort this for you today and send you an email once we have arranged for a replacement to be sent out!

Kind regards
Caroline

Rated 5 out of 5 stars

In the past few years I have availed…

In the past few years I have availed myself of the service provided by your customer service team and write to management to say that the courteous and helpful manner of previous staff including "Sam" in particular was much appreciated. You have chosen your staff well. Thank you.

September 10, 2026
Unprompted review
Euroffice logo

Reply from Euroffice

Thank you for getting in touch, We always appreciate reviews like these as we always strive to provide the best service possible for our customers. We will be constantly improving our systems to make our service even better.
We are glad to have you as a customer.
Kind Regards.
Euroffice Customer Service Ambassador

Rated 5 out of 5 stars

Speedy and good value

September 8, 2026
Euroffice logo

Reply from Euroffice

Thank you for contacting us. We are glad to hear that you are happy with the quality of our products and services! Your satisfaction is our top priority, and it’s always rewarding to know that our efforts are making a positive impact. We truly appreciate your support and look forward to serving you again soon.
Kind Regards,
Euroffice Customer Service Ambassador

Rated 5 out of 5 stars

Great service

August 17, 2026
Euroffice logo

Reply from Euroffice

Thank you for your feedback We are grateful for the kind words about our service; we always strive to provide the best service for our customers and resolve any issues you have! We are always aiming to improve our website and make this process even easier.
Kind Regards.
Euroffice Customer Service Ambassador

Rated 5 out of 5 stars

Brilliant shopping site

Great price and super quick delivery

September 8, 2026
Euroffice logo

Reply from Euroffice

Thank you for contacting us. We are glad to hear that you are happy with the prices of our products. We are proud to supply a vast range of products and are happy to supply you for your future stationery needs. Please do not hesitate to use us again!
Kind Regards
Euroffice Customer Service Ambassador

Rated 5 out of 5 stars
Euroffice logo

Reply from Euroffice

Thank you for contacting us.
We are glad to hear that you had a quick and seamless order with us. We are proud to supply a vast range of products and provide a great service to you.
Kind Regards.
Euroffice Customer Service Ambassador

Rated 5 out of 5 stars

The whole cycle went very smoothly

The whole cycle went very smoothly. I got a lot of help from your service representative who made sure my order went through correctly as it was originally not going through. My product arrived very quickly so I will definately order through your company in future. Many thanks Belinda Roelvink

September 4, 2026
Euroffice logo

Reply from Euroffice

Thank you for getting in touch,
We always appreciate reviews like these as we always strive to provide the best service possible for our customers. We will be constantly improving our systems to make our service even better.
We are glad to have you as a customer.
Kind Regards.
Euroffice Customer Service Ambassador

Rated 5 out of 5 stars

Good job!

It took a very short time from order to delivery.

September 7, 2026
Euroffice logo

Reply from Euroffice

Thank you for your feedback.
Your feedback is appreciated, we pride ourselves on delivering quickly and seamlessly to our customers. We are aiming to improve on this even further. Please do use us again!
Kind Regards
Euroffice Customer Service Ambassador

Rated 5 out of 5 stars

5off reams of 100g A4 paper delivered…

5off reams of 100g A4 paper delivered incredibly quickly.

September 6, 2026
Euroffice logo

Reply from Euroffice

Thank you for your feedback.
Your feedback is appreciated, we pride ourselves on delivering quickly and seamlessly to our customers. We are aiming to improve on this even further. Please do use us again!
Kind Regards
Euroffice Customer Service Ambassador

Rated 5 out of 5 stars

Excellent company

Fantastic company + fast delivery. You have my ongoing custom. Thank you

July 31, 2026
Euroffice logo

Reply from Euroffice

Thank you for contacting us.
We are glad to hear that you are happy with the quality of our products and services! Your satisfaction is our top priority, and it’s always rewarding to know that our efforts are making a positive impact. We truly appreciate your support and look forward to serving you again soon.
Kind Regards,
Euroffice Customer Service Ambassador

Rated 5 out of 5 stars

Very good service

Very good service

September 3, 2026
Euroffice logo

Reply from Euroffice

Thank you for contacting us.
Your feedback about our prompt service is appreciated, we will ensure this continues into the future!
Kind Regards.
Euroffice Customer Service Ambassador

Rated 5 out of 5 stars

Got an item that was too big and was…

Got an item that was too big and was dealt with very swiftly and very politely. Genuinely thank you.

September 1, 2026
Euroffice logo

Reply from Euroffice

Thank you for getting in touch,
We always appreciate reviews like these as we always strive to provide the best service possible for our customers. We will be constantly improving our systems to make our service even better.
We are glad to have you as a customer.
Kind Regards.
Euroffice Customer Service Ambassador

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