EuropeFX Financial Services Reviews 374

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Would love to know if anyone else from Ireland has been scammed by Giovanni Gallo and Europe FX recently (2025). A family member has just been scammed out of a large amount of money and our case is no... See more

Rated 1 out of 5 stars

Don't get scammed a second time! NO ONE CAN GET YOUR LOST MONEY BACK. This company use Cyprus as a "safe haven" for their boiler rooms. It's a shame that in certain countries, the authorities... See more

Rated 1 out of 5 stars

WAS scammed by EUROPEfx -specifically by an agent VIRGIL CRALIU. He proceeded to scam me even though i was being trained/guided by him. He implemented actions such as : Withdrawing StopLoss le... See more

Rated 1 out of 5 stars

Avoid like the plague. Will bully you into placing dangerous trades, not telling you that they make profit when you lose on your trades - it is not legal to operate this way, their license has bee... See more

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Company details

  1. Investment Service

Information provided by various external sources

Europe's Favorite Forex and CFD Provider One Broker - Global Reach That's the EuropeFX way. Everything we do has a simple goal. The best possible trading environment for our clients. That means offering a fully licensed and regulated trading environment (CySEC license 258/14) with negative balance protection and membership of the ICF (Investor Compensation Fund). Multiple Markets Forex Currency Pairs, Commodities, Stocks and Indices. With over 250 of the world's most highly traded assets on offer, you're sure to find your favorite trade and with our awesome support team right there to guide you every step of the way, getting started has never been easier. Powered By Technology The financial markets are an ever-changing landscape. That calls for ever-changing technology and we're rightly proud of the technology behind EuropeFX. From our range of trading platforms for desktop and mobile devices to our training materials and webinar presentations, we've got you covered. We're redefining the way you trade We're one of the fastest growing brokerages online today. Yes, we have an extensive lineup of assets and trading platforms, but our success comes mainly from the success of our clients. Our clients love to trade with us and they love to share the good word about their trading experience. With our customer-oriented approach, we are redefining the way you trade the markets!


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1.2

Bad

TrustScore 1 out of 5

374 reviews

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Rated 5 out of 5 stars

High Recommendation!!!

I never thought trading could be so (relatively) easy! Benjamin Davidson and his team are very attentive and supporting. I read the reviews and still gave them the benefit of the doubt. Thank goodness! I love this experience (and the 24% profit!).
Everyone is so accomodating and they don't mind my difficulties with the computer. Mr. Benjamin Davidson is a very wise young man and makes trading fun! I'm very happy he's helping me with everything!!! Thank you EuropeFX!

April 22, 2020
Unprompted review
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Reply from EuropeFX Financial Services

Dear Veronica,

Thank you so much for taking the time to leave us a positive review.
We are very happy that your EuropeFX experience is so positive.
Client satisfaction is our number one priority, and your review reaffirms the hard work we put in every day.
We look forward in continuing to provide you with the online trading experience you deserve!

EuropeFX Team

Rated 5 out of 5 stars

I was very wary at first as I had never…

I was very wary at first as I had never done anything like this before. I was contacted quite quickly after applying by Sara who guided me through the MetaTrader 4. I had never seen anything like this and was quite intrigued. Sara was very patient with me and I hadn’t invested very much but with her guidance soon made a profit which gave me the confidence to invest a little bit more.
The world situation as it is with covid 19 has put the market on hold for the moment but I still get calls from Sara Martinovic which I quite look forward to as she is always Positive and friendly as is Michaelas who guides me on a weekly basis.
I am getting on in years and sometimes get confused with the technology used by trading but I am picking it up slowly.
I have no regrets by joining this company.

April 17, 2020
Unprompted review
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Reply from EuropeFX Financial Services

Dear Trevor,

Thank you so much for taking the time to leave us a positive review.
We are very happy that your EuropeFX experience is so positive.
Client satisfaction is our number one priority, and your review reaffirms the hard work we put in every day.
We look forward in continuing to provide you with the online trading experience you deserve!

EuropeFX Team

Rated 1 out of 5 stars

keep well away from this company

I opened an account 3 days ago. was contacted by a guy who stated i would receive a call from a broker within 20 mins and did so. We were on a call fro nearly an hour and all she wanted was for me to invest more money. she started with wanting £10,000, said no. then $4000, said no then £2500, still said no. she then asked why i wasn't prepared to put more money in. thats not her call thats my business. once i got through to her that i wasn't prepared to invest a vast amount she didn't want to know. anyways, told me all i could do was use CFD's and it was risky. i used the demo platform then decided it wasn't for me. on withdrawing my money original amount, £200, I was charged £25. so in summary, they wanted you to invest more, didn't want to know if you didn't want to then charge you £25 for EVERY withdraw you make. the film " Boiler room " comes to mind. steer clear of this company.

April 15, 2020
Unprompted review
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Reply from EuropeFX Financial Services

Dear Mark,

We are sorry to hear your experience with EuropeFX has not met with your expectations.

Please note that our clients have full autonomy over their accounts. It's at the sole discretion of our clients if they wish to deposit or withdraw their funds.

Please note that our fees are available for all clients on our website. Before opening an account and trading with us, all clients have the full option to browse our site and familiarize themselves with our products and services.

Please feel free to contact our Customer Support team should you have any queries.

EuropeFX

Rated 5 out of 5 stars

Sara Martinovic

Sara Martinovic, senior Account Manager, was indeed very helpful sending Money from my account at Europefx back home. The transaction actually took less than two hours before the Money arrived on my private bank account at home.
Big thanks!
Hans-Erik Gram

April 14, 2020
Unprompted review
EuropeFX Financial Services logo

Reply from EuropeFX Financial Services

Dear Hans - Erik,

Thank you so much for taking the time to leave us a positive review.
We are very happy that your EuropeFX experience is so positive.
Client satisfaction is our number one priority, and your review reaffirms the hard work we put in every day.
We look forward in continuing to provide you with the online trading experience you deserve!

EuropeFX Team

Rated 4 out of 5 stars

Review 11 April 2020

After learning EuropeFX's terminal it is pretty to work with it. Clear and simple program.
Furthermore pretty to have regularly contact with my account manager Aline Ekman for her clear advices and help. In times of Corona and russian/Arabic oil problems it is nice to have a platform where your questions will be answered ,Keep going.
Cees Jan Lodder

April 11, 2020
Unprompted review
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Reply from EuropeFX Financial Services

Dear Cees,

Thank you so much for taking the time to leave us a positive review.
We are very happy that your EuropeFX experience is so positive.
Client satisfaction is our number one priority, and your review reaffirms the hard work we put in every day.
We look forward in continuing to provide you with the online trading experience you deserve!

EuropeFX Team

Rated 1 out of 5 stars

Now iv read there answer,s &still the…

Now iv read there answer,s &still the best they say is check our website, I was bombarded with high pressure selling, explained that i was not interested, then I get a call from there so called head nicholas p,now he is smooth, "its just taking money from one pocket to another "he didnt say that every time you do it you will be charged £25!! &there platform closed my currency trade with a £120loss ,I didnt close it. By monday morning it would have been in profit, all im saying is be very careful, they took a disability payment which i repeatedly told nicholas, but he didnt care, &when the money cleared, I heard a big chear in the room!!!reminded me of the traders place on "wolf of wall street "film,&they only show positive feedback from new customers that hadn't tried to withdraw????any one they didnt like, was blanked out,

April 10, 2020
Unprompted review
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Reply from EuropeFX Financial Services

Dear Adam

We are sorry to hear your experience with EuropeFX has not met with your expectations.

The position that was closed suffered what we called a stop out. A stop out level in Forex is a specific point at which all of a trader's active positions are closed automatically, because of a decrease in the margin levels, meaning that the positions can no longer be supported.

As we have already mentioned, our fees are available for all clients on our website. Before opening an account and trading with us, all clients have the full option to browse our site and familiarize themselves with our products and services.

If you have had any issues or concerns regarding your account, we urge that you speak to us first and we can help solve any problems you may have by simply calling us or contacting our support department.

We have tried to locate your account but we are unable to, please, send us your contact details along with your account number and we will be more than happy to get in touch and solve your issue

EuropeFX

Rated 5 out of 5 stars

A beginners view on Europe FX…

I have found the support on the site excellent from Stephani and Michael - especially as I was a beginner. I have even started to make a profit. I recommend EuropeFX most strongly

April 1, 2020
Unprompted review
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Reply from EuropeFX Financial Services

Dear R Ryder,

Thank you so much for taking the time to leave us a positive review.
We are very happy that your EuropeFX experience is so positive.
Client satisfaction is our number one priority, and your review reaffirms the hard work we put in every day.
We look forward in continuing to provide you with the online trading experience you deserve!

EuropeFX Team

Rated 5 out of 5 stars

Im happy to do business with you

April 1, 2020
Unprompted review
EuropeFX Financial Services logo

Reply from EuropeFX Financial Services

Dear Ales,

Thank you so much for taking the time to leave us a positive review.
We are very happy that your EuropeFX experience is so positive.
Client satisfaction is our number one priority, and your review reaffirms the hard work we put in every day.
We look forward in continuing to provide you with the online trading experience you deserve!

EuropeFX Team

Rated 5 out of 5 stars

Excellent All Round Financial Services Company-Can Highly Recommend

I became a client of EuropeFX recently and can only report highly on its personnel and financial services.
My Broker is Professional, helpful and highly knowledgeable. Customer Services are extremely Personable and my EuropeFX bank account is managed Securely and very professionally. There are also some excellent additional financial services linked to the accounts.

I feel my account and investments are in very good hands and can only Recommend Highly EuropeFX to other investors and financial clients.

April 1, 2020
Unprompted review
EuropeFX Financial Services logo

Reply from EuropeFX Financial Services

Dear Manda,

Thank you so much for taking the time to leave us a positive review.
We are very happy that your EuropeFX experience is so positive.
Client satisfaction is our number one priority, and your review reaffirms the hard work we put in every day.
We look forward in continuing to provide you with the online trading experience you deserve!

EuropeFX Team

Rated 5 out of 5 stars

Review of EuropeFX Financial Services

Great mentors, great analysts, great platform, great webinars, i love it.

April 1, 2020
Unprompted review
EuropeFX Financial Services logo

Reply from EuropeFX Financial Services

Dear Anderson,
Thank you so much for taking the time to leave us a positive review.
We are very happy that your EuropeFX experience is so positive.
Client satisfaction is our number one priority, and your review reaffirms the hard work we put in every day.
We look forward in continuing to provide you with the online trading experience you deserve!

EuropeFX Team

Rated 5 out of 5 stars

Hi there! My review

Hi there!! I think all the staff I was dealing with is very friendle,supportive and helful,though there is something and its that when I was introduce to Europe Fx I was reassure I wdnt have to do anything,all of it was very simple,but its not that simple and i do have to do something and its not small task for me,to figure out and understand by all numbers and diagrams how its the market,where should i invest,how much and how much im allow for the money that i have,now knowing i have no experience at all everything its very difficult yo understand and work on it.
So it was not as Simple and Easy as i was reassure it will be.
Thank you very much and have a lovely day.

April 1, 2020
Unprompted review
EuropeFX Financial Services logo

Reply from EuropeFX Financial Services

Dear Victoria,

Thank you so much for taking the time to leave us a positive review.
We are very happy that your EuropeFX experience is so positive.
Client satisfaction is our number one priority, and your review reaffirms the hard work we put in every day.
We look forward in continuing to provide you with the online trading experience you deserve!

EuropeFX Team

Rated 3 out of 5 stars

You really need to know everything you…

You really need to know everything you may be getting into before you go ahead with what you want to do trader BEWARE.

April 1, 2020
Unprompted review
EuropeFX Financial Services logo

Reply from EuropeFX Financial Services

Dear Don Phillips,

Trading Risk is indicated in the Risk Disclaimer, contained in all email communications, the footer of our website as well as the client area.

Also, our Risk Disclosure Policy is available on our website under the legal documents section.

Our clients have full autonomy over their accounts. It's at the sole discretion of our clients if they wish to deposit or withdraw their funds.

Our clients should be aware that EuropeFX offers all a comprehensive education material such as webinars, video courses, trading Ebooks, etc.

Also, private sessions with our analysts are offered, depending on Account Classification.

Please feel free to contact our Customer Support team should you have any queries.

EuropeFX

Rated 5 out of 5 stars

You are sure that You are doing Your…

You are sure that You are doing Your best for every one. So I am doing my best to learn about Day-Trading. Hoping that You do not loose the nerves by this hopefull work.
Sincerly Renate Gärtner

April 1, 2020
Unprompted review
EuropeFX Financial Services logo

Reply from EuropeFX Financial Services

Dear Renate,

Thank you so much for taking the time to leave us a positive review.
We are very happy that your EuropeFX experience is so positive.
Client satisfaction is our number one priority, and your review reaffirms the hard work we put in every day.
We look forward in continuing to provide you with the online trading experience you deserve!

EuropeFX Team

Rated 1 out of 5 stars

How hard can it be to make a withdrawal.

March 31, 2020
Unprompted review
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Reply from EuropeFX Financial Services

Dear Simon Raymond Agerholm,

We review all withdrawal requests within 24 hours and once processed, you will receive an automated email confirming this. We process refunds using the same method as your original deposit.

Credit card transactions usually take up to 48 hours once processed, while bank wires can take up to 10 business days.

In most cases, such as yours and due to Anti-Money laundering laws, we are required to receive certain documents from our clients before we can proceed with the withdrawal.

Your withdrawal has been successful and your funds are on the way!

Please feel free to contact our Customer Support team should you have any queries.

EuropeFX

Rated 5 out of 5 stars

Great Broker

Great Broker! thank you maria for all the help! to learn how to trade

March 31, 2020
Unprompted review
EuropeFX Financial Services logo

Reply from EuropeFX Financial Services

Dear John,

Thank you so much for taking the time to leave us a positive review.
We are very happy that your EuropeFX experience is so positive.
Client satisfaction is our number one priority, and your review reaffirms the hard work we put in every day.
We look forward in continuing to provide you with the online trading experience you deserve!

EuropeFX Team

Rated 1 out of 5 stars

I have just been tricked by this…

I have just been tricked by this company.. DO NOT ! I REPEAT DO NOT ! PART WITH ANY MONEY.
You will be conned into paying out money only to lose it and then be asked for more to try and regain your losses.
I am currently battling to get my money back from these chancers.
The broker was supposed to be guiding me but instead lost me money and didnt’t advise me correctly.

March 27, 2020
Unprompted review
Rated 5 out of 5 stars

JUST TO SAY LAURA SMITH WAS A FANTASTIC…

JUST TO SAY LAURA SMITH WAS A FANTASTIC PERSON TO DEAL WITH SHE EXPLAINED EVERTHING VERY CLEARLY, BUT I CANNOT SAY ENOUGH THAT YOU NEED TO UNDERSTAND HOW THE STOCKS AND SHARES WORK SO YOU KNOW WHAT YOU ARE DOING AND HAVE PLENTY OF FUNDS TO PLAY WITH.

March 27, 2020
Unprompted review
EuropeFX Financial Services logo

Reply from EuropeFX Financial Services

Dear John

Thank you so much for taking the time to leave us a positive review.
We are very happy that your EuropeFX experience is so positive.
Client satisfaction is our number one priority, and your review reaffirms the hard work we put in every day.
We look forward in continuing to provide you with the online trading experience you deserve!

EuropeFX Team

Rated 1 out of 5 stars

Let me warn you about these Sharks

Let me warn you about these sharks. Please DO NOT use your hard earned cash on this platform. Total SCAM!!! This is NO investment but pure & Simple gambling. COMPLETELY IGNORE the polite and already made up comment below it doesn't reflect who they are and how they operate. They don't care about people one bit they will confuse you with a lot of psychological BS and before you know it you'll be taken to the payment page. They will convaince you to invest with sweet talks and will continually be applying pressure for you to add more money to the account acting like if it's not in the thousands you won't be able to trade on anything interesting... They will advise you on what to do but when you'll be losing your money you will be on your own because their advice are no advice at all...It only counts as advice when you're making money. They'll charge you commission and loads of other bits on the side that no one will bother telling you about. Not forward at all... They will pressure you constantly about the money and investing more even when you're clearly not ready or tell them you don't have anymore freaking money! Their margins are extremely high and they are making money when you're bleeding out thousands. When you win they win and when you lose they win!!! Take it from someone who has already lost £3700 of my own grand total lost on there in a week about £6700. I was actually doing ok before I was pressured to invest more on stuff I didn't even want to invest in " We are here to make money"...I WAS MOCKED when I lost my money and was told by my advisor that he had clients who had lost £250,000 and £60,000 today so I guess he couldn't give 2 craps about my £4000. Once they have your money they won't give a single crap about you. Their office is a night club... If you're in profit take you money and run away. If you're losing money close as soon as you can and take what's left. They're lovely people for sure but on this platform they are here to clean you out.

Also if you are totally knew to this, the system is very unclear the info are written very small. If you have made multiple transactions it would be extremely hard to know which ones you need to act on especially when you're under pressure because all of the info are mixed up and the dates are not clear on there, thus making it super easy for you to make mistakes...

I know a lot of us are going through some difficult financial times and this may look tempting but please don't do it! You'll end up with a lot more than what you bargained for...

Don't say I didn't warn you!!!

I don't understand how they could possibly have such high scores trust me all these stars are not real!!!

March 24, 2020
Unprompted review
EuropeFX Financial Services logo

Reply from EuropeFX Financial Services

Dear client,

We are sorry to hear your experience with EuropeFX has not met with your expectations.

At EuropeFX, we pride ourselves on our high level of service and commitment to your investment and you.

Our goal is to help you increase your knowledge and keep you up to date with all the latest market events that might be of benefit to you.

Additionally, we aim to enhance the relationship between EFX and our clients to it's fullest extent, always with the best interests of our clients in mind.

Please note that our clients have full autonomy over their accounts. It's at the sole discretion of our clients if they wish to deposit or withdraw their funds.

Any form of trading involves risk, and it is the client's responsibility to understand how CFDs work and whether they can afford the high risk of loss involved.

Please also note that EuropeFX does not provide any investment advice; we only offer general knowledge obtained from 3rd party sources.

Trading Risk is indicated in the Risk Disclaimer, contained in all email communications, the footer of our website as well as the client area.

Please feel free to contact our Customer Support team should you have any queries.

EuropeFX

Rated 1 out of 5 stars

Jason Statham Scam

The number one reason you should treat this company as a scam is from the Jason Statham ads they put out on various social media platforms. The ads claim Jason Statham (Fast and Furious, The Mechanic, Lock Stock and Two Smoking Barrels, Crank etc) gave an interview on BBC and the very popular Graham Norton Show describing the main way he makes all his money...from Bitcoin investments. The ads direct you towards this company...EuropeFX. There's also some BS story about a journalist for a mainstream paper, down on hard times and decided to give it a go because they were offering £250 free signup bonus. Sign up at your own peril, I mean if they give you £250 for nothing then do it...invest see if you can make any money, pay them their money back and run. But you'll also note the Risk Disclaimer states with this company 85% of retail investors lose money.

Stupidly I did no research and for a second due to a total lapse of intelligence was sucked into the scam...totally unlike me as an ex-IT professional!

If you haven't got the message by now, simply go to moneysupermarket and find a broker that way. Go with the people that find the best for a living.

March 21, 2020
Unprompted review
EuropeFX Financial Services logo

Reply from EuropeFX Financial Services

Dear Rob Houlding,

We are sorry to hear your experience with EuropeFX has not met with your expectations.

At EuropeFX, we pride ourselves on our high level of service and commitment to your investment and you.

Our clients have full autonomy over their accounts. It's at the sole discretion of our clients if they wish to deposit or withdraw their funds.

Our fees are available for all clients on our website. Before opening an account and trading with us, all clients have the full option to browse our site and familiarize themselves with our products and services.

For more information regarding our withdrawals fees please click https://europefx.com/efx-trading-accounts/funding/

Please feel free to contact our Customer Support team should you have any queries.

EuropeFX

Rated 1 out of 5 stars

Wolf of Wall Street

Very pushy in trying to obtain your money and invest massive amounts, customer service is lacking and reminds me of the Wolf of Wall Street!

I would recommend people think very careful as trying to get your money back is very difficult with agents basically calling you scared for withdrawing, mocking you and then hanging up!

March 18, 2020
Unprompted review
EuropeFX Financial Services logo

Reply from EuropeFX Financial Services

Dear Stuart Bell,

We are sorry to hear your experience with EuropeFX has not met with your expectations.

At EuropeFX, we pride ourselves on our high level of service and commitment to your investment and you.

EuropeFX is owned and operated by Maxiflex LTD.

Maxiflex Ltd is registered in Cyprus, authorized and supervised by the Cyprus Securities and Exchange Commission (CySEC) and registered under CySEC's Register of Cyprus Investments Firms (CIF), with CIF Number 258/14.

The Company on the register of the Department of Registrar of Companies of Cyprus, with Registration Number HE 327484.

We would like to state that our clients have full autonomy over their accounts. It's at the sole discretion of our clients if they wish to deposit or withdraw their funds.

Please also note that EuropeFX employees undergo rigorous training and continuous monitoring to ensure the highest standards of customer service for our clients in line with Cysec Regulations.

If you do however have any specific cases that you would like us to look into any claims, please feel free to contact our customer support team should you have any queries.

EuropeFX

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