Evans Halshaw - Vauxhall Middlesbrough Reviews 

555
TrustScore 4.5 out of 5

4.6

Cambridge Road, Cargo Fleet, TS3 8AG Middlesbrough, GB


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Rated 5 out of 5 stars

Arnold Mupakasa was professional, friendly, and knowledgeable about the car I was interested in. Arnold was patient and explained each step and product clearly. We unfortunately weren't able to comple... See more

Company replied

Rated 1 out of 5 stars

Horrendous service would defiently not recommend to anyone to use the garage. Advised that fault would be fixed with no cost, total lack of transparency from staff who kept changing the story trying... See more

Company replied

Rated 5 out of 5 stars

Always a pleasure using Evans Halshaw Middlesborough for my car servicing. Angela Gardner always goes above and beyond in getting my car booked in at a date and time that suits me. I do a lot of miles... See more

Company replied

Rated 5 out of 5 stars

I would just like to thank the staff who carried out my annual car service and it's first MOT. I was well informed. The staff on the reception desk are always courteous friendly and knowledgeable an... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Cambridge Road, Cargo Fleet, TS3 8AG, Middlesbrough, United Kingdom

  • 01642 253666

4.6

Excellent

TrustScore 4.5 out of 5

555 reviews

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4.6

All reviews

(555)

5,324 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Service

Took my car for a service, customer service was great. I was provided with a video of my vehicle and was given phone call updates by Angela. My car came back washed and clean. Amazing service

April 7, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Middlesbrough

Hi Lola,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Angela at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Fantastic service from Shane

Fantastic service from Shane. Kept me updated and in the loop throughout the process

April 1, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Middlesbrough

Hi Warren,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Shane at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

It was easy to arrange time and date…

It was easy to arrange time and date for my service, the staff on reception were welcoming and polite and kept me fully informed at all times.

March 30, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Middlesbrough

Hello John,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Really great customer care

Really great customer care. A routine service found my exhaust was hanging on by the flexi hose. I needed the car for a 200 mile trip the following day so Angela managed to organise the replacement parts AND the work so I could be safely back on the road the same day. Very grateful and very impressed

March 23, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Middlesbrough

Hi Carol,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Angela at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Middlesbrough Customer Services

Rated 5 out of 5 stars

I was given an excellent service…

I was given an excellent service throughout and was kept up to date on the service of my car. I found everything completed on time and a great quality of service.

March 27, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Middlesbrough

Hello Doug,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Middlesbrough Customer Services

Rated 5 out of 5 stars

Great experience

Arnold was a very pleasant and knowledgeable representative for Vauxhall. We are very pleased with the service received and are enjoying our new Corsa. Would not hesitate to recommend Evans Halshaw Vauxhall, Middlesborough.

March 25, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Middlesbrough

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

recall on car

got a letter about a recall so rang evan halshaws and they fitted me in straight away, got served by shane and straight away he was polite, welcoming and reassuring, after dropping my car off he rang me every so often with updates on my car. After collecting my car he was understanding and helped me out massively with what went on with my car and where to come if i ever needed future repairs, couldn’t fault the lad honestly, such a polite man :)

March 27, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Middlesbrough

Hello Cameron,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Great service

All was good, communications were fine. overall pleased
Shane helped me sort things, give the guy a payrise :)

March 20, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Middlesbrough

Hello,
Shane will appreciate you leaving this review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Middlesbrough Customer Services

Rated 5 out of 5 stars

Professional and friendly

Booked my car in for a service and MOT. Booking was easy to do. And I was reminded of the booking 24hours before. On arriving at Evans Halshaw, the showroom was welcoming and friendly. I was kept up to date through the day on my vehicle progress and my questions were answered with ease. Car was cleaned to a high standard. Must mention Angela and Ashley who were professional and friendly. And showed me to my car when finished. Fab experience

March 18, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Middlesbrough

Hi Lorraine,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Angela and Ashley at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Middlesbrough Customer Services

Rated 5 out of 5 stars

Purchasing a Civic - Quick and Easy

Just secured a car today with Arnold M, I can’t recommend him enough!! He was super friendly, professional and knowledgeable about any of our enquiries and the entire process was smooth.

I would ask for this man if you are planning to buy from here, look out for the guy in the three piece suit.

March 14, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Middlesbrough

Hello Curt,
Arnold, will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

In for a product recall staff where…

In for a product recall staff where very helpful booking me in to getting me sorted and away with my van very helpful quick and even a free wash on van so all in all very good visit

March 13, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Middlesbrough

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Middlesbrough Customer Services

Rated 5 out of 5 stars

Shane and all the team are always very…

Shane and all the team are always very welcoming and always happy to help. My Corsa had an intermittent fault. Which was soon identified and resolved the same day.
Even though my car is on the Motability scheme, they are never and less than happy to assist me, even explain everything in a way that I can understand, plain and simple and no fuss.

Thanks ladies and gents you all are amazing 🤩

March 12, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Middlesbrough

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Just purchased a new car from this branch

Just purchased a new car from this branch. Saj was great to deal with, especially helping me out with timing on the payment and even picked me up from the train station. Would recommend.

March 10, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Middlesbrough

Hello Chloe,
Saj will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Recently came up to purchase a car from…

Recently came up to purchase a car from Evans Halshaw, had been speaking with Arnold over afew weeks on the phone as travelled to get there, I can honestly say Arnold made the whole process straight forward and was a pleasure to deal with, always came back to me promptly if I had any questions as I had afew but always resolved and answered all of them a true gent! and the car is great! thanks for all your help and patience! Paul

March 5, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Middlesbrough

Hi Paul,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Arnold at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Middlesbrough Customer Services

Rated 5 out of 5 stars

Great customer service

Staff were friendly and helpful. Car service was carried out in the allocated time. Car was returned washed and vacuumed. Full health check information was provided.

March 5, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Middlesbrough

Hello Marie,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

My car has always been serviced and MOT…

My car has always been serviced and MOT at this dealership for many years and the service provided has always been amazing. Angela who always looks after me is amazing and always go the distance to make sure everything is done and sorted as quickly as possible so a big thank you
Amazing customer service and staff

March 4, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Middlesbrough

Hi Kathy,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Angela at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Middlesbrough Customer Services

Rated 5 out of 5 stars

As usual I take my car for mot and…

As usual I take my car for mot and Angela kept me informed of progress even organised a valet after the mot

March 3, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Middlesbrough

Hello Ray,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

5* All Round Service but why no longer provide drop off and collection facility

Took my car in for 3rd Service to Evans Halshaw Vauxhall Middlesbrougheverything as expected from booking service to collection of vehicle upon completion including complimentary washing of my car. The only downside is this branch no longer provide collection of customers car or customer drop off and collection upon completion of serviceand as the garage is not on public transport route it maked taking to and collection of customer's vehicle arkward for tghosenot living nearby

March 3, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Middlesbrough

Hello Kevin,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Excellent Customer Service

we have just bought a car from Evans Halshaw. and during the guarantee period we detected a problem. Evan Halshaw were quick to resolve the problem. I would congratulate Evan Halshaw on their excellent customer service. very professional. Personnel were exceptional, polite, friendly and very helpful to identify the problem and implement the solution. We were even provided with a courtesy car while our car was being repaired. our many thanks and congratulations to the Halshaw team on excellent work. many thanks

February 24, 2026
Unprompted review
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Reply from Evans Halshaw - Vauxhall Middlesbrough

Hello Sofia,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Middlesbrough Customer Services

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