Ever After Flooring Reviews 18

We have just replaced the landing and stair carpet with Everafter Flooring .A great local business, with a great choice of good quality floorings, we have had a number of carpets fitted from them over the years and always had exceptional customer service. We would highly recommend them.

Ever After Flooring has all the different types of flooring displayed in a really nice big format, making is so much easier to see how they would look like in your actual home. The quality is excellent and all the staff were really helpful when it came to advising on finishes/any questions I had.

Our new floor is amazing. Ever After Flooring have a great selection of really high quality wood floors, and they were really helpful. We felt confident and comfortable all the way through the process. We needed some emergency extra wood at the last minute and they were really responsive. Delivery was really well organised ,and we managed to get everything - wood, glue, sound insulation and fittings for stairs in one place. Highly recommend.

I have used Ever After Flooring for many years and they are definitely one of the best wooden floor retailers in Manchester. Phil is a particular asset with great expertise and experience.

The 2 young men Matt&Ross from Ever After Flooring Mossley have done a superb job fitting my new lounge carpet which is of excellent quality.They were courteous,considerate and very polite.Thankyou Phil for sending such professional carpet fitters ,I will definitely use this company again.

A superb job done by Lee. We are delighted with the end product. Highly recommend. Thanks again.

Paid approximately £10,000 for an engineered wood flooring to be supplied and fitted in 2023. They specifically told me the subfloor did not need levelling and that a 6mm layer of ply would be sufficient.

Shortly after it was completed we noticed the floor was creaking everywhere. The following excuses were initially given:

1. The floor needs time to find its space.
2. The building is old and it’s the subfloor creaking.
3. The floor needs all four seasons to settle.

I engaged with an independent flooring inspector who has done a site visit and written a report stating that the reason the floor is creaking is because the subfloor was not levelled correctly and the floor has not been fitted to either British Standards or the manufacturer’s guidelines.

I made an official complaint and they sent the fitter back to drill holes in to the floor and inject adhesive into the gaps between the subfloor and engineered floor. This has not resolved the issue.

I have requested a full refund so I can have the floor ripped up and installed properly and they have said there are no grounds for a refund.

Their reasons are:

1. I chose to not have the floor levelled despite their warnings because it was supposedly not in my budget. Not true, budget was never discussed because there was no budget.

2. I had plastering done after the floor was installed which caused moisture in the air and the flooring to fail. Simply not true, all plastering was completed and dry before installation.

3. I did not prepare the subfloor for them as they requested. Not true, I engaged with them as floor fitters to do all necessary works to the floor and wasn’t told I needed to do any subfloor works. If the subfloor wasn’t suitable they shouldn’t have installed the floor.

I am now having to pursue legal action as a year later I have an extremely expensive and extremely noisy floor that has holes drilled in to it where they’ve tried to fix their poor workmanship.

I’d avoid this company.

Very efficient service and the staff were extremely friendly. The quality of the product is the best around, would highly recommend using ever after flooring if you want a high end finish. 10/10

Dealing with ever after flooring was a breeze. From picking our carpets to fitting. They have a huge range of carpets to choose from, fitters turned up on time and left our house clean and tidy.
Thank you

Great customer service from these guys and great value for money.
Lots of flooring to choose from and got booked in quickly for fitting.
Would highly recommend.

Great value for money and always do a very professional job. The best place to get your new flooring!

Excellent service and a great product.
Over the years I have used Ever After for carpets and a bathroom floor.
So much to choose from and they were really customer focused.
Fitters were great guys and the price was reasonable.

I’ve used ever after for my home renovations. They have supplied new carpets, laminate flooring and artificial grass. Staff are always very friendly and professional and offer advice aswell on what products to buy at reasonable prices . Very happy with the work they have completed highly recommend.

Great from start to finish. Lovely help from a lady called Jodie in store. Just had new stairs and carpets in all 3 bedrooms. Had the same colour and it flows really well. No mess left by the fitter. Would highly recommend

great service on time good price had a couple of jobs done with them and have been spot on each time with price quality and service I would recommend them to anybody thanks

I hired ever after flooring to lay vinyl in my kitchen and ended up happy with the results. I only encountered nice people along each stage of the process and was made to feel like a valued customer. They also went the extra mile by taking up and disposing of the old flooring. Something that other companies I had spoke to would not do. I would highly recommend the team at ever after to make you happy with new flooring.