Ever After Flooring Reviews 18

TrustScore 4.5 out of 5

4.5

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Company details

  1. Flooring Store

Written by the company

With years of experience in providing flooring solutions to a wide range of clients, you can rest assured that Ever After Flooring is the best choice for quality flooring at incredible prices.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

18 reviews

5-star
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Rated 5 out of 5 stars

Great local business

We have just replaced the landing and stair carpet with Everafter Flooring .A great local business, with a great choice of good quality floorings, we have had a number of carpets fitted from them over the years and always had exceptional customer service. We would highly recommend them.

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Ever After Flooring has all the…

Ever After Flooring has all the different types of flooring displayed in a really nice big format, making is so much easier to see how they would look like in your actual home. The quality is excellent and all the staff were really helpful when it came to advising on finishes/any questions I had.

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

Our new floor is amazing

Our new floor is amazing. Ever After Flooring have a great selection of really high quality wood floors, and they were really helpful. We felt confident and comfortable all the way through the process. We needed some emergency extra wood at the last minute and they were really responsive. Delivery was really well organised ,and we managed to get everything - wood, glue, sound insulation and fittings for stairs in one place. Highly recommend.

June 9, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

The 2 young men Matt&Ross from Ever After Flooring Mossley have done a superb job fitting my new lounge carpet which is of excellent quality.They were courteous,considerate and very polite.Thankyou Phil for sending such professional carpet fitters ,I will definitely use this company again.

April 25, 2025
Unprompted review
Rated 1 out of 5 stars

Poor workmanship and worse customer service

Paid approximately £10,000 for an engineered wood flooring to be supplied and fitted in 2023. They specifically told me the subfloor did not need levelling and that a 6mm layer of ply would be sufficient.

Shortly after it was completed we noticed the floor was creaking everywhere. The following excuses were initially given:

1. The floor needs time to find its space.
2. The building is old and it’s the subfloor creaking.
3. The floor needs all four seasons to settle.

I engaged with an independent flooring inspector who has done a site visit and written a report stating that the reason the floor is creaking is because the subfloor was not levelled correctly and the floor has not been fitted to either British Standards or the manufacturer’s guidelines.

I made an official complaint and they sent the fitter back to drill holes in to the floor and inject adhesive into the gaps between the subfloor and engineered floor. This has not resolved the issue.

I have requested a full refund so I can have the floor ripped up and installed properly and they have said there are no grounds for a refund.

Their reasons are:

1. I chose to not have the floor levelled despite their warnings because it was supposedly not in my budget. Not true, budget was never discussed because there was no budget.

2. I had plastering done after the floor was installed which caused moisture in the air and the flooring to fail. Simply not true, all plastering was completed and dry before installation.

3. I did not prepare the subfloor for them as they requested. Not true, I engaged with them as floor fitters to do all necessary works to the floor and wasn’t told I needed to do any subfloor works. If the subfloor wasn’t suitable they shouldn’t have installed the floor.

I am now having to pursue legal action as a year later I have an extremely expensive and extremely noisy floor that has holes drilled in to it where they’ve tried to fix their poor workmanship.

I’d avoid this company.

June 20, 2023
Unprompted review
Rated 5 out of 5 stars

Love our new carpets

Dealing with ever after flooring was a breeze. From picking our carpets to fitting. They have a huge range of carpets to choose from, fitters turned up on time and left our house clean and tidy.
Thank you

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

Home renovations

I’ve used ever after for my home renovations. They have supplied new carpets, laminate flooring and artificial grass. Staff are always very friendly and professional and offer advice aswell on what products to buy at reasonable prices . Very happy with the work they have completed highly recommend.

January 10, 2024
Unprompted review
Rated 5 out of 5 stars

Great from start to finish

Great from start to finish. Lovely help from a lady called Jodie in store. Just had new stairs and carpets in all 3 bedrooms. Had the same colour and it flows really well. No mess left by the fitter. Would highly recommend

January 8, 2024
Unprompted review
Rated 5 out of 5 stars

Happily ever after

I hired ever after flooring to lay vinyl in my kitchen and ended up happy with the results. I only encountered nice people along each stage of the process and was made to feel like a valued customer. They also went the extra mile by taking up and disposing of the old flooring. Something that other companies I had spoke to would not do. I would highly recommend the team at ever after to make you happy with new flooring.

June 29, 2022
Unprompted review
Ever After Flooring logo

Reply from Ever After Flooring

Thanks Neil, much appreciated

Rated 1 out of 5 stars

Very poor service

June 25, 2021
Unprompted review
Ever After Flooring logo

Reply from Ever After Flooring

Fake review from a local company using same name on multiple platforms, managed to get removed from other platforms, only trustpilot left?

Rated 1 out of 5 stars

Cowboys save your money.

June 24, 2021
Unprompted review
Ever After Flooring logo

Reply from Ever After Flooring

Fake review from a local company using same name on multiple platforms, managed to get removed from other platforms, only trustpilot left?

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