Everydaywigs Reviews 75

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Nothing like the pictured wig! The wig arrived after 28 days. The picture for #EV22190 shows gradual transition from natural brown into the blond. However, what I have is a sudden transition after 4... See more

Rated 1 out of 5 stars

Zero stars if that was an option. I have received extremely poor customer service in addition to the worst quality product I’ve ever seen. The wig itself couldn’t be worse but why am I being threa... See more

Rated 1 out of 5 stars

I ordered a Jet black wig (number orden 20168487) because I have cancer in my breast, i will lose my hair and i trusted in this page's videos in youtube, obviously i would like to look beautiful wi... See more

Company replied

Rated 1 out of 5 stars

TERRIBLE COMPANY!!! BOUGHT A HUMAN HAIR WIG, PAID NEARLY $400 ON IT RECEIVED THE WRONG WIG THAT DIDN'T EVEN FIT MY HEAD. OFFERED ME A REFUND SO I POSTED ITEM BACK AND THEY LIED ABOUT EVERYTHING, I TR... See more

Company replied

Company details

  1. Hairdresser
  2. Pharmacy

Written by the company

Everydaywigs is an online wig store that offers Synthetic lace front wigs , human hair wigs for women who want to look their best and feel confident. Whether it is for fashion, for fun or to compensate for hair loss or thinning hair, you can always find the perfect products here!


Contact info

1.3

Bad

TrustScore 1.5 out of 5

75 reviews

5-star
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1-star

No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

PLEASE READ ALL OF THIS BEFORE…

PLEASE READ ALL OF THIS BEFORE CONSIDERING BUYING ANYTHING.

I bought my wig (26 inch black straight) on a clearance sale back in January, only $80. I guess with that price I should’ve known but I’m glad I did go through with the clearance because you could not give me enough money to spend on these wigs. Immediately after taking it out of the box and putting it on, I had my hairstylist friend ready to cut, style, thin, essentially make the wig look wearable. He told me right away that the quality of the wig was probably the worst he’s ever seen and I knew he was right. He tried cutting, thinning slightly, moving around my head. NOTHING he could do with this mess. Not to mention how much it tangles. I’ve tried to contact this company via their “chat support” (sketchy because it’s never online) and I got nothing back. I have been trying for months now and my wig is completely unwearable and unable to get the tangles out from the few times I managed to wear it. I’ve tried brushing it with every different type of brush, cutting knots out only for the wig to immediately knot back up and nothing seems to work. I will never buy another product from this company again and I strongly advise other people not to as well. All of the reviews I’ve seen on YouTube were positive but my guess is they’re being paid for saying nice things, don’t trust it. Spend the extra money and get a human hair or even synthetic from a much better company.

March 22, 2019
Unprompted review
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Reply from Everydaywigs

synthetic wigs all can return if you are not cut the lace, if chat not online just mail us, we will reply in 12 hours in working days, so please mail us today tell you are from Trustpilot review customer, we will help you

Rated 5 out of 5 stars

Best Online Wig Shop

I'm honestly not sure why the bad reviews ... but i will leave mine as personal experience.

Everydaywigs was my first online store where i purchased a wig from. I was super satisfied. Fast shipping, the wig is amazing and gorgeous.

After that, i purchased 2 more wigs from them last january 30th. Its today Feb, 4th and i got them delivered efficiently by DHL. They provide an excellent costumer service. Free shipping. And their wigs are absolutely amazing. I will certainly buy more. Plus, they will help you with a receipt if you email them, If DHL asks you for it for customs clearance! Belle was lovely in providing me a receipt and i did not pay any extra taxes over the 2 wigs i got today!

For me, the best online wig shop ever!

Thank you very much belle and everydaywigs <3

February 4, 2019
Unprompted review
Rated 1 out of 5 stars

TOOK FOREVER!

Tbh I wanted to love this product, however it took a whole month to be sent to me. I ordered it for an event and couldn’t even wear it because it never came! I paid $400!!! I would expect my hair to be made at least a week, not a month. So disappointed.

January 24, 2019
Unprompted review
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Reply from Everydaywigs

so sorry for this, just our human wigs are colorful and all need to custom as buyers option, can't all in store, so process time usually 2-3 weeks, if you need urgent please leave a message when checkout, we can mark and ask the factory ship asap

Rated 5 out of 5 stars

refund in time

I posted a 1 star review 26 Dec because of not like the wigs I had received and Everydaywigs's failure to respond to my emails(maybe vacation).

Since then, I was contacted by Belle who made it a priority to resolve my issue. She contacted me several times to ask how I wanted to be compensated and ensured that I received a refund. I appreciate that Everydaywigs followed up and treated me like a valued customer.

January 7, 2019
Unprompted review
Rated 1 out of 5 stars

ZERO STARS

ZERO STARS! I would give ZERO stars for this company.
I hesitate to call it a company because that implies they make a product with customers in mind. I ordered a custom wig unit and after months of waiting, contacting them, and once the unit arrived it was completely wrong. The unit smelled of cigarettes, the custom color was drastically incorrect and the cap size was large. I requested a refund and for the seller to pay shipping. The best I could get accomplished was opening a claim with PayPal to get my refund and to cover a percentage of the shipping. The ground shipping is 81.00 dollars at the cheapest rate, reimbursement of 30.00 from PayPal. I am out 40 + dollars, time waisted on a unit I could have gotten somewhere else and heartache over the struggle this has caused me. This unit is for myself as I have a chronic illness and lost my hair. I encourage buyers to NEVER PURCHASE FROM EVERYDAY WIGS.

December 20, 2018
Unprompted review
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Reply from Everydaywigs

if your return we didn't pay the return shipping fee, please choose the cheapest shipping method to return, we suggest contacting us first and waiting us reply not claim with PayPal direct, if a claim with PayPal you need ship back to our China factory( not the USA or Canada address), that is expensive

Rated 1 out of 5 stars

poor quality wigs

I ordered my human hair wig a month ago . And I kept trying to get a hold of customer service to find out why it was taking so long but it was very difficult to get a hold of customer Service. I finally got a hold of them and got the wig after a month. After receiving the wig it was not at all what I expected. I ordered a human hair wig and it was not human hair and i tried to send it back but they said they don't do returns. How can you do false advertising online then send poor quality wigs that are overpriced. My recommendation don't order from this company it is not at all what I expected and I am very disappointed.

December 20, 2018
Unprompted review
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Reply from Everydaywigs

human wigs are all custom as you choose, so the processing time usually 2-3 weeks. if you receive a wig not human wig just contact us. our return policy write human wigs not suggest return if you still want to return will charge 10% restore fee,

Rated 1 out of 5 stars

If I could give zero stars I would

If I could give zero stars I would my wig has been on hold at dhl for several days now and I can’t get through to anyone as they say my tracking number isn’t on their records when it is. I have tried to get in touch with customer service and they have just given me the tracking number again which was not what I asked for in my email. Customer service is appalling they delete your complaints on their Instagram so they look like a good website and take days to reply with rubbish advice DO NOT buy from them unless you want to waste $60 on nothing my advice is to go on amazon and buy a wig from there as it’s far more reliable and hell of a lot cheaper.

In reply to the comment below I don’t swear or use unkind words on social media to attack a brand I simply ask for help and a reason why my countless DMs and emails are ignored. Let’s face it you remove the comments so your company doesn’t look as unreliable as it is.

December 17, 2018
Unprompted review
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Reply from Everydaywigs

Sometimes tracking not update in time, you just contact us first we will contact DHL. if your complaints on our social platform like Instagram we usually will DM you first, about delete complaints maybe you use some unfriendly words

Rated 1 out of 5 stars

I ordered a wig

I ordered a wig, the quality is just the cheapest (my 10$ from aliexp. Has much better quality), sheds a lot, gets tangked every 2 seconds and the frontal lace is just HORRIBLE! Their costumer service answer was that "it's like that". Never buy from them!

November 4, 2018
Unprompted review
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Reply from Everydaywigs

if you can buy lace front wigs 10$ on Aliexpress, we suggest you can buy it.
if the wig tangled please mail us first and we will help you. if you still not like just return

Rated 1 out of 5 stars

HORRIBLE COMPANY

HORRIBLE COMPANY! LIARS!!

i purchased my wig and was told HAD to pay for shipping. I asked for a refund and got ignored. I will never buy again nor do i recommend

September 25, 2018
Unprompted review
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Reply from Everydaywigs

we are free shipping most of the country, but some country are remote, DHL not shipping or charge us more if still need the ship

Rated 5 out of 5 stars

I really wanna buy the candy pink wig…

I really wanna buy the candy pink wig for my birthday. omgbut i really dont know how to buy it on your website like i dont have paypal :( how will i buy iiiiiiiiittt? i really wanna try the candy pink one how can i pay for it to get it ? lol hahaha or maybe you can send me one just for a gift hahah joke! i do love filipinas doing some reactions on your wig <3 and i would love to try it too. so please tell me hooooowww to geeet onnnneeee.

September 22, 2018
Unprompted review
Rated 1 out of 5 stars

Sent me the wrong wig/ wouldn’t reply to my emails!!

I ordered a certain color blonde w brown stripes and brown roots and I received a pink tinted wig with dark frown roots, I emailed them in panic basically explaining to them that I thought they sent me the wrong wig and in their replies they weren’t even speaking proper English... hard for me to understand them, but they asked for pictures (sent them some with and without flash) and they told me I needed to take a picture outside in natural light. Super irritating and as I did that I never got an email back from them. My feelings were very hurt they didn’t care how upset I was. My hair has been falling out and I struggle w my self esteem bc of it and I was very excited to try a wig for the first time and I felt so cheated .. $400+ for a wig and it was nothing in the description/ picture . If only I could post photos ..

July 26, 2018
Unprompted review
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Reply from Everydaywigs

All return need to take a photo to us confirm, we suggest you tale the photo in natural light, that can see the wig color clearly

Rated 1 out of 5 stars

DO NOT BUY- SCAM

Wigs aren’t like the photos and they never arrived and they still took the money on the second order!! Awful!!

February 21, 2018
Unprompted review
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Reply from Everydaywigs

Human wigs custom usually need 2-3 working days, if you think not to like the photo just contact customer service return, we can accept one time return

Rated 1 out of 5 stars

Save you're money

Overly thick wigs and unnatural looking. Terrible customer service and extremely rude. They will overcharge for shipping and make you pay twice. Can't get over how rude they are, they don't care about you as a customer or the products, they just want your money.

January 25, 2018
Unprompted review
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Reply from Everydaywigs

Hi,normally we are free shipping to worldwide,some country and city belongs to remote area ,so we need to charge a little (the fee is charged by TNT OR DHL),

Rated 1 out of 5 stars

Stay Away

I was not satisfied. The quality was poor and the customer service is horrendous. Stay Away.

January 21, 2018
Unprompted review
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Reply from Everydaywigs

Hi,if not satisfied about quality or customer service, just contact customer service manager ,our manager will help you and full refund to you

Rated 1 out of 5 stars

TERRIBLE COMPANY!!

TERRIBLE COMPANY!!! BOUGHT A HUMAN HAIR WIG, PAID NEARLY $400 ON IT RECEIVED THE WRONG WIG THAT DIDN'T EVEN FIT MY HEAD. OFFERED ME A REFUND SO I POSTED ITEM BACK AND THEY LIED ABOUT EVERYTHING, I TRACKED THE PACKAGE AND THEY RECEIVE IT WHEN THEY SAID THEY HADN'T, STOPPED ALL CONTACT WITH ME AND HAVE HAD TO OPEN CASES THROUGH MY CREDIT CARD COMPANY TO RECEIVE MY REFUND!!
DONT PURCHASE THROUGH EVERYDAYWIGS.

November 3, 2017
Unprompted review
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Reply from Everydaywigs

Hi,human hair wig all customize as your need ,if you don't like ,we can offer one return ,any question ,please contact us.

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