Disgusting price for a student 36.99 the gym is to small and overcrowded Been going on and off for years this place dose not improve look over thier google reviews the money they charge the gym should... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The centre is just dirty. It seems like now they know there’s going to be a new leisure centre they’re not bothering to even keep the old one clean. I only do swimming but my family use the gym and th... See more
Company replied
Friendly staff, everyone very helpful and easy going.very motivating.
Company replied
Great centre and facilities. All staff are friendly, helpful and knowledgeable.
Company replied
Company details
Written by the company
We are passionate about being active and staying healthy, and we want our members to be too. Whether it is state-of-the art gym equipment, excellent sports facilities, Swim England-accredited swimming programmes or fun activities for children, our centres aim to offer something for the entire community to enjoy.
Contact info
Village Way, Crankeigh, GU6 8AF, Surrey, United Kingdom
- 01483 274400
3.7
Average
5 reviews
Replied to 27% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly staff
Friendly staff, everyone very helpful and easy going.very motivating.
February 6, 2025
Unprompted review
Reply from Everyone Active - Cranleigh Leisure Centre
Hi Jo,
That's lovely to read, thanks for sharing, we love reading that our colleagues are doing a great job at making our customers welcome.
We will pass this on and we hope you have a great weekend.
Good value and good experience
Good value and good experience, especially since the equipment improvements in December 2024.
December 9, 2024
Unprompted review
Reply from Everyone Active - Cranleigh Leisure Centre
Hi AP,
Thank you so much for the 4 stars and the review, its great that you have a had a positive experience at Cranleigh.
We will pass on to the team.
Centre not well maintained - dirty
The centre is just dirty. It seems like now they know there’s going to be a new leisure centre they’re not bothering to even keep the old one clean. I only do swimming but my family use the gym and they tell me that standards of cleanliness have declined there too.
February 8, 2024
Unprompted review
Reply from Everyone Active - Cranleigh Leisure Centre
Thank you for bringing this to our attention and taking the time to provide feedback. We really appreciate it. We will ensure that the right people are informed and that the necessary actions are taken.
Disgusting price for a student 36.99…
Disgusting price for a student 36.99 the gym is to small and overcrowded Been going on and off for years this place dose not improve look over thier google reviews the money they charge the gym should be a lot bigger
January 20, 2024
Unprompted review
Reply from Everyone Active - Cranleigh Leisure Centre
We regret any dissatisfaction you may have experienced regarding the price. We understand that the perceived value of our services varies for each individual, and we genuinely appreciate your perspective on the current facilities not meeting your expectations in terms of the price point. Thank you for taking the time to share your feedback with us. Rest assured, we have forwarded your comments to the appropriate parties for further consideration.
Great centre and facilities
Great centre and facilities. All staff are friendly, helpful and knowledgeable.
October 13, 2023
Unprompted review
Reply from Everyone Active - Cranleigh Leisure Centre
We really appreciate your feedback and we're delighted to hear that you enjoy our facilities and value our hardworking staff.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.