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Everyone Active - Ice Sheffield Reviews 1

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TrustScore 3 out of 5

3.2

Leisure Centre
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23 Coleridge Road, S9 5DA Sheffield, GB

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Company details

  1. Leisure Centre

Written by the company

We are passionate about being active and staying healthy, and we want our members to be too. Whether it is state-of-the art gym equipment, excellent sports facilities, Swim England-accredited swimming programmes or fun activities for children, our centres aim to offer something for the entire community to enjoy.

Contact info

  • 23 Coleridge Road, S9 5DA, Sheffield, United Kingdom

3.2

Average

TrustScore 3 out of 5

1 review

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Replied to 35% of negative reviews

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Rated 1 out of 5 stars

Sneaky way of them getting an extra admission ticket price

Wanted to take kids ice skating next week...had to create an account. It asked how many tickets I wanted, I selected 3....paid. then checked email and charged too much.
Worked it out that as it's my account they automatically added me on with my name plus the 3 id used the drop down from.
I am not skating just watching.
Emailed and asked for a refund as it was their ridiculous website that's assumed I am going. Refused to refund and offering a credit that I have to queue up for next time.... one, I dont want to queue now you've made me create an account and two) the last time we went skating was about 3 years ago so unlikely to go anytime soon. I have therefore asked they escalate matter as I still want a refund on that one ticket, not heard back.

October 22, 2025
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