Everyone Active - Tiddenfoot Leisure Centre Reviews 8

TrustScore 3.5 out of 5

3.4

Mentmore Road, Leighton Buzzard, LU7 2AF Leighton Buzzard, Bedfordshire, GB


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Rated 5 out of 5 stars

TLC LB...set in quiet part of town..near two schools. Easy parking and plenty of it.welcoming staff..full facilities of healthy food and drink at reception area. Clean..tidy...lifeguards on hand... See more

Company replied

Rated 3 out of 5 stars

I take my son to swimming lessons in a Sunday. The swimming instructors are absolutely wonderful (especially Rebecca) and she’s done wonders for my son’s confidence in water. However my complaint... See more

Company replied

Rated 1 out of 5 stars

What an absolute shambles of a business. We are a small local business and enquired about arranging membership for some of our staff. The corporate membership requires 10 staff which unfortunately we... See more

Company replied

Rated 5 out of 5 stars

Staff are very helpful. They are aware about my early stage dementia and provide assistance to ensure I can safely participate in the exercise programme I love so much.

Company replied


Company details

  1. Leisure Centre

Written by the company

We are passionate about being active and staying healthy, and we want our members to be too. Whether it is state-of-the art gym equipment, excellent sports facilities, Swim England-accredited swimming programmes or fun activities for children, our centres aim to offer something for the entire community to enjoy.


Contact info

  • Mentmore Road, Leighton Buzzard, LU7 2AF, Leighton Buzzard, Bedfordshire, United Kingdom

  • 01525 375765

3.4

Average

TrustScore 3.5 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 27% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

What an absolute shambles of a company!

What an absolute shambles of a business. We are a small local business and enquired about arranging membership for some of our staff. The corporate membership requires 10 staff which unfortunately we do not have so we were told they werent quite sure how to do this and would have to try and raise and invoice to our business and get our staff up with normal accounts. I suggested maybe we could us the corporate portal but just not get the discount as we didnt have enough staff but havent received an answer to this. Anyway, it has been drama after drama. Firstly, when they did finally manage to raise and invoice, this was sent to our actual staff members! They then apologises and issued them to the company. I paid these well over a week ago but still our staffs accounts have not been activately. Emails go unanswered (email addresses provided on the website and invoice are not even active and emails just bounce back), the phone just rings and rings then says no one available. While I get that we are a small business, there are a lot of small businesses with under 10 staff who would wish to use the gym in Leighton Buzzard. Why tout for business if you are not set up to provide this.

November 14, 2025
Unprompted review
Everyone Active - Tiddenfoot Leisure Centre logo

Reply from Everyone Active - Tiddenfoot Leisure Centre

Thank you for sharing your experience with us. I'm sorry to hear about the difficulties you've encountered while trying to arrange memberships for your staff. We understand how important it is for businesses of all sizes to have access to our facilities, and I apologise for any inconvenience caused. Please reach out to us directly at www.everyoneactive.com/enquiries so we can assist you further. Tiddenfoot Leisure Centre

Rated 5 out of 5 stars

Highly recommend it!

I've been using this leisure centre for a while now, and I genuinely think it's great value for money. They offer a wide variety of fitness classes including Zumba and aqua aerobics, which I really enjoy. The best part? Classes are included with the membership! Just make sure to cancel in advance if you can’t make it — if you miss a booked class without notice, there’s a small fine. I’ve been fined twice myself 😅 but honestly, I think it’s fair. Since the classes are free with your membership, it's only right that people who can’t attend free up the space for others.
One of my favourite parts is the small warm swimming pool – perfect for going with the kids, but I also love going alone because the water is so relaxing. There’s also a bigger pool which I was worried about at first because some reviews said it was cold — but believe me, it’s not. I really can’t stand cold water, and I was pleasantly surprised. It’s genuinely nice to swim in!
Some of the facilities may feel a little outdated, but they’re still absolutely fine for what you pay. Plus, a brand-new centre is being built soon, which is exciting (although I’ll miss having this one so close to home – it’s super convenient for me!).
The staff are genuinely fantastic. Skye always goes above and beyond, and in the gym Kane and Katie are super helpful and approachable. I’m terrible with names, but I’ve had lovely interactions with everyone. The reception ladies are always friendly and welcoming.
There’s also a small café area, which is great for a post-workout coffee or snack.
They offer discounts for Blue Light card holders, students (I believe), and also have a referral scheme – so definitely worth asking about those if you’re thinking of joining.
All in all, this is a great community leisure centre – welcoming, affordable, and packed with options. I highly recommend it!

August 26, 2025
Unprompted review
Everyone Active - Tiddenfoot Leisure Centre logo

Reply from Everyone Active - Tiddenfoot Leisure Centre

Hi Ana,

WOW - how amazing, thank you so much for sharing such a detailed and thoughtful review. It’s lovely to hear how much you value the variety of classes, the pools, and the community feel of the centre.

We really appreciate your understanding with the class booking system too, as it helps ensure as many people as possible can enjoy the sessions.

Your kind words about our team mean a lot and we’ll make sure Skye, Kane, Katie and the reception team hear your feedback. We know some areas of the centre are a little dated, so we’re pleased you’re looking forward to the new facilities while still enjoying the convenience of the site.

Thank you for recommending us and for being such a valued part of our community. We look forward to welcoming you for many more visits.

Have a great week.

Rated 5 out of 5 stars

Staff friendly and helpful gym and…

Staff friendly and helpful gym and changing rooms clean.

June 19, 2025
Unprompted review
Everyone Active - Tiddenfoot Leisure Centre logo

Reply from Everyone Active - Tiddenfoot Leisure Centre

Hi Lorna,

Thank you so much for the review and the 5 stars, we really appreciate it and you.

It's great that you have found the staff friendly and the changing rooms clean, we look forward to welcoming you again soon.

Have a great week.

Rated 3 out of 5 stars

I take my son to swimming lessons in a…

I take my son to swimming lessons in a Sunday. The swimming instructors are absolutely wonderful (especially Rebecca) and she’s done wonders for my son’s confidence in water.

However my complaint is about cleanliness. We come first thing on a Sunday and the floors around the small pool have clearly not been cleaned. There is hair and dirty footprints everywhere. I know the intention is to knock the whole building down eventually, but that doesn’t mean it should stop being cleaned in the interim!

May 4, 2025
Unprompted review
Everyone Active - Tiddenfoot Leisure Centre logo

Reply from Everyone Active - Tiddenfoot Leisure Centre

Hello Jen,

Thank you so much for the review and for sharing your experience of the lessons and pool at Tiddenfoot. It's great to read that your child's confidence has grown and that Rebecca has had a great impact within this.

We will pass this on and hopefully we will see some improvements around the cleanliness on Sunday mornings.

Have a great weekend.

Rated 5 out of 5 stars

TLC..Just What The Dr.Ordered

TLC LB...set in quiet part of town..near two schools.
Easy parking and plenty of it.welcoming staff..full facilities of healthy food and drink at reception area.
Clean..tidy...lifeguards on hand with swimming..state of the art gym again with staff to supervise and help.
Will leave feeling refreshed..very good for your mental health prices reasonable too.
Worth a visit you won't be disappointed treat yourself and your mind and body for 2025.

December 21, 2024
Unprompted review
Everyone Active - Tiddenfoot Leisure Centre logo

Reply from Everyone Active - Tiddenfoot Leisure Centre

Hi Jacqueline,

It's so good to read that you are enjoying your health and wellbeing journey at Tiddenfoot.

It's also fantastic to read that the colleagues are having such a positive impact too - thank you for letting us know.

We will pass this on to the team at site, and we hope you have a great New Year.

Rated 4 out of 5 stars

Lovely atmosphere

Very nice atmosphere, everything was working well. Happy friendly staff.

February 13, 2024
Unprompted review
Everyone Active - Tiddenfoot Leisure Centre logo

Reply from Everyone Active - Tiddenfoot Leisure Centre

Thank you! We're pleased you had a nice time here and look forward to seeing you again.

Rated 1 out of 5 stars

Tiddenfoot leisure centre

Tiddenfoot leisure centre - The worst leisure centre I have ever had the displeasure of stepping in. No staff working Costa, no staff in the gym (pretty sure that's illegal), one person on reception, 'lifeguards' oblivious to everything going on around them. I thought with Everyone Active taking over it would have been somewhat less miserable but I was wrong. It could in fact be worse!? The facilities are a shambles and don't get me started on the changing rooms. Disgraceful. Burn the place down and start from scratch.

August 26, 2023
Unprompted review
Everyone Active - Tiddenfoot Leisure Centre logo

Reply from Everyone Active - Tiddenfoot Leisure Centre

Thank you for taking the time to inform us about this issue. We sincerely apologise for any inconveniences caused and understand your concerns regarding the staff and organization of the centre. Please know that we have already taken your concerns seriously and they will be thoroughly investigated.


Update from the General Manager:

We are very sorry for any inconvenience caused by the concerns you mentioned in your feedback regarding the staffing and facilities

Unfortunately, our team has faced some unforeseen illnesses, which has placed additional strain on our daily operations. We deeply regret that our customers are experiencing the impact of this situation. We want to assure you that we are actively working on recruiting new staff and reviewing our scheduling procedures to prevent such occurrences in the future.

In our commitment to continuous improvement, Everyone Active has made significant investments in upgrading the centre's operational equipment. We have already enhanced facilities such as our plant rooms and air conditioning system to meet the highest standards. Currently, we are also evaluating options to further improve the changing rooms. You might notice some areas taking longer to fully restore because of past neglect by the previous operator. But don't worry, we're even exploring options to improve the changing rooms without causing any closures as we know it will take a few days to get everything done. In the meantime we've already purchased more cleaning equipment to give the floors some extra care.

We genuinely apologise again for any inconvenience this has caused, but please know, we're working hard to make things better over the next few months. Thank you for your understanding and patience and we are looking forward to seeing some great improvements soon!

Rated 5 out of 5 stars

Staff are very helpful

Staff are very helpful. They are aware about my early stage dementia and provide assistance to ensure I can safely participate in the exercise programme I love so much.

July 12, 2023
Unprompted review
Everyone Active - Tiddenfoot Leisure Centre logo

Reply from Everyone Active - Tiddenfoot Leisure Centre

Thank you, we sincerely appreciate your positive comments regarding our team members, reinforcing our commitment to delivering exceptional support. We are delighted to know that our services contribute to enabling you to safely do what you love.

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