Everything Branded UK Reviews 

2,885
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, proactive communication, and willingness to go the extra mile, making interactions smooth and stress-free. Many people highlight the excellent quality of the products, noting that items often exceed expectations and designs come out well. The ordering process is frequently described as efficient, with fast turnarounds and speedy deliveries, even for last-minute requests. However, some customers also noted significant issues with communication and customer service, reporting evasive responses, ignored follow-ups, and being hung up on. A few other people also felt that orders were mishandled, with instances of incorrect items being delivered or orders not arriving at all, leading to disappointment and frustration.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, proactive... See more

Product

Reviewers mention positive feedback about product quality, with many customers consistently praising the high... See more

Order

Reviewers highlight positive aspects of order, with many praising the helpfulness of staff and the quick... See more

Customer service

People report positive experiences with customer service, highlighting helpful, responsive, and professional... See more

Service

Customers generally report positive experiences with the service, highlighting helpful and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really rapid response from the sales team, and they worked really hard to turn around our order really quickly. The quality of the product was really good and the design came out well. Only criticism... See more

Company replied

Rated 5 out of 5 stars

I found Everything Branded UK as I needed Flip Flops for customer giveaways, & Everything Branded went above & beyond from start to finish. Best price with postage, & Dos Mangio the business develo... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant process working with John Kane Bumanlang from start to end - we spoke over the phone, followed by prompt email comms and speedy delivery time. John kept us informed throughout and... See more

Company replied

Rated 5 out of 5 stars

Ordered branded merch for internal event from Isabel. She was super responsive throughout, even when the delivery could not be located at the hotel. She acted quickly and found the relevant delivery p... See more

Company replied


Company details

  1. Promotional Products Supplier
  2. Promotional Item Store

Written by the company

Everything Branded is one of the UK's leading promotional products distributor. With over 30,000 products available online there is a printed product for every charity fundraising event, marketing drive or corporate awards giving. Every one of our customers will be given a dedicated account manager who will take you through the order process from first quote to potential re-order. EverythingBranded.co.uk offers completely free and unlimited visuals so you can see how your printed product will look before you buy it. Amendments are free too, we want to make sure you're happy before we go to print.

EverythingBranded

Written by the company

We Brand Everything

Cheapest Prices & Quickest Delivery

We offer a best price guarantee

If you find our products cheaper somewhere else, send us the quote. We'll be able to beat it!

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 59% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(2,885)

109 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service and great products

Fantastic service and great products
It was a rush job and John Pineda was fantastic in getting the order delivered on time
We will definitely be using Everything Branded again

October 3, 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thanks for the feedback! We're so glad John could help get everything sorted and delivered on time, especially with the rush job. We really look forward to working with you again in the future!

Many Thanks, The customer care team 😊

Rated 1 out of 5 stars

The WORST experience ever!

I had the worst experience with Everything Branded. They did not label my boxes properly (I reminded many times) and they were lost because of this. £1700 were thrown away and noone took responsibility for that. I do not recommend this company.

October 14, 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Hi Julia,
Thank you for taking the time to leave your feedback and we are sorry to hear that you have not had a great experience on this occasion. We would love to assist you in this matter and restore your faith in our services. Kindly reach out to us with all the details at customercare@everythingbranded.co.uk, we would love to learn more about this experience and establish how we can help you moving forward.
Many thanks, The Customer Care Team

Rated 5 out of 5 stars

Great!

We needed to purchase new sustainable merchandise for our company and Cameron Robertson was so prompt and so helpful with organising everything. He was flexible with design and emails were clear. We will definitely use Everything Branded for our next purchase.

September 6, 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thanks for the great feedback! We're so glad Cameron could help you with your sustainable merchandise needs. Looking forward to working with you again for your next order!

Many Thanks, The customer care team 😊

Rated 5 out of 5 stars

Brilliant quality jumpers and…

Brilliant quality jumpers and incredibly quick delivery. Thanks to Milli for all your support with the purchase.

October 10, 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thanks so much! Glad to hear you're happy with the jumpers and the speedy delivery. Milli definitely made sure everything went smoothly. Appreciate your support!

Many thanks, the customer care team😊

Rated 5 out of 5 stars

5 Star!!

Amazing assistance from May! I was in touch with a few other promotional company before deciding to go ahead with everything branded. Solely because of the amazing assistance I received. May was very quick at replying and answering all my questions. She was not pushy at all. Will definitely order more from her. Thank you

October 17, 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

We’re so glad May was able to provide such excellent support and made the difference in your decision to go with Everything Branded. We look forward to working with you again, and thanks for choosing us!

Many Thanks, The customer care team 😊

Rated 5 out of 5 stars

Superstar Triesha

Triesha was very quick to respond to all my messages and couldn't do enough to help, she was fantastic. I'll definitely use everythingbranded again because of her customer service.

October 11, 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thank you for your kind words! We’re so happy to hear that Triesha provided such fantastic service and was quick to respond to all your messages. It’s great to know her support made such a positive impression. We truly appreciate your feedback and look forward to assisting you again in the future!

Many Thanks, The customer care team 😊

Rated 5 out of 5 stars

Thank you Kate Krensy Bandorio at Everything Branded

Thank you Kate Krensy Bandorio, for all your fantastic support in getting my order through to me at such short notice and in time for my organisations event.

Keeping me updated was really reassuring and I'm so pleased with the result. I will definitely be using Everything Branded again. What a team!

October 11, 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

We're so glad to hear that Kate was able to provide such fantastic support and get your order to you on time for your event. It’s great to know that the communication and updates were reassuring, and that you're pleased with the final result.

Many Thanks, The customer care team 😊

Rated 5 out of 5 stars

Really quick responses from Jay and his…

Really quick responses from Jay and his team, very quick turnaround, would definitely use them again for more products!

October 10, 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

We’re thrilled to hear that Jay was able to provide quick responses and a fast turnaround. It’s fantastic to know you’re happy with the service and will be returning for more products in the future. We look forward to working with you again!

Many thanks, The Customer Care Team 😊

Rated 5 out of 5 stars

Thank you May Catacutan

From my first enquiry to the delivery of the excellent product this was a first class experience. I was guided and offered suggestions from my initial brief with visuals helping me make the final choice. Very professional company with great friendly sales consultant.

September 28, 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thank you for your kind words! We’re so pleased to hear that May provided you with a first-class experience, It’s great to know that the suggestions and visuals helped you make the best choice, and we’re glad you were impressed with both the product and the service. We truly appreciate your feedback and look forward to assisting you again in the future!
Many Thanks,
The Customer Care Team😊

Rated 5 out of 5 stars

Excellent support and product

Patrick's support to get our promotional pens sorted and delivered on time for an event was fantastic. THe product supplied is also really good. We're very happy.

October 11, 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

We're thrilled that you’re happy with both the service and the product quality. Looking forward to working with you again in the future!

Many Thanks,
The customer care team 😊

Rated 5 out of 5 stars

Rapid response received to the request…

Rapid response received to the request for quote, including design work. Milli Ponsonas was extremely helpful and responsive. Very satisfied with the quality of the goods received, all delivered in the agreed time frame.

October 11, 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

We’re delighted to hear that Milli provided such helpful and responsive service, and that you’re satisfied with the quality of the products. We appreciate your business and look forward to working with you again!

Many Thanks,
The Customer Care Team 😊

Rated 5 out of 5 stars

Excellent products, prices and service

Had the pleasure of working with Cameron Robertson who was very helpful, from product discussions to logo placements he was very efficient. Products look great. Would definitely recommend

October 1, 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thank you for the great feedback! We’re so glad to hear that Cameron Robertson provided efficient support throughout the process. It’s fantastic that you’re happy with the results, and we truly appreciate your recommendation!

Many Thanks, The Customer Care Team 😊

Rated 5 out of 5 stars

Milli Ponsones was brilliant

Milli Ponsones was brilliant - so helpful and responsive. Really appreciated having one point of contact for everything. Thank you

October 10, 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thank you for sharing your feedback. We're thrilled to hear that Milli Ponsones provided exceptional support throughout the process. Having a dedicated point of contact can really streamline things.

Many Thanks, The Customer Care Team

Rated 5 out of 5 stars

Daniel O was outstanding from start to…

Daniel O was outstanding from start to finish, supporting, reassuring, and prompt responses! He got our order over the line and to us on time, despite us being extremely last minute! :-)

October 3, 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

That’s amazing! It sounds like Daniel O really came through and made everything happen, even with the last-minute rush.😊

Many Thanks, The Customer Care Team

Rated 5 out of 5 stars

Fast and efficient

Always great working with Daniel O - ordering is very fast efficient with quick turnaround and great products.

October 3, 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

That’s awesome to hear! Sounds like Daniel O really knows how to keep things running smoothly. Always a win when things are fast, efficient, and top-notch!

Many Thanks, The Customer Care Team 😊

Rated 5 out of 5 stars

Helpful and Efficient

Thanks to Ben Jones with the help with the visuals and order for our branded pens promoting our wedding decor business.

They have been a huge success. Ben Jones was so helpful and efficient and would highly recommend!

September 10, 2024
Unprompted review
Rated 5 out of 5 stars

Top tier

Top tier service and even better product quality. Thanks to May for making the process so easy. Would definitely recommend

September 17, 2024
Unprompted review

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