Everything Branded UK Reviews 

2,882
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, proactive communication, and willingness to go the extra mile, making interactions smooth and stress-free. Many people highlight the excellent quality of the products, noting that items often exceed expectations and designs come out well. The ordering process is frequently described as efficient, with fast turnarounds and speedy deliveries, even for last-minute requests. However, some customers also noted significant issues with communication and customer service, reporting evasive responses, ignored follow-ups, and being hung up on. A few other people also felt that orders were mishandled, with instances of incorrect items being delivered or orders not arriving at all, leading to disappointment and frustration.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, proactive... See more

Product

Reviewers mention positive feedback about product quality, with many customers consistently praising the high... See more

Order

Reviewers highlight positive aspects of order, with many praising the helpfulness of staff and the quick... See more

Customer service

People report positive experiences with customer service, highlighting helpful, responsive, and professional... See more

Service

Customers generally report positive experiences with the service, highlighting helpful and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really rapid response from the sales team, and they worked really hard to turn around our order really quickly. The quality of the product was really good and the design came out well. Only criticism... See more

Company replied

Rated 5 out of 5 stars

I found Everything Branded UK as I needed Flip Flops for customer giveaways, & Everything Branded went above & beyond from start to finish. Best price with postage, & Dos Mangio the business develo... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant process working with John Kane Bumanlang from start to end - we spoke over the phone, followed by prompt email comms and speedy delivery time. John kept us informed throughout and... See more

Company replied

Rated 5 out of 5 stars

Ordered branded merch for internal event from Isabel. She was super responsive throughout, even when the delivery could not be located at the hotel. She acted quickly and found the relevant delivery p... See more

Company replied


Company details

  1. Promotional Products Supplier
  2. Promotional Item Store

Written by the company

Everything Branded is one of the UK's leading promotional products distributor. With over 30,000 products available online there is a printed product for every charity fundraising event, marketing drive or corporate awards giving. Every one of our customers will be given a dedicated account manager who will take you through the order process from first quote to potential re-order. EverythingBranded.co.uk offers completely free and unlimited visuals so you can see how your printed product will look before you buy it. Amendments are free too, we want to make sure you're happy before we go to print.

EverythingBranded

Written by the company

We Brand Everything

Cheapest Prices & Quickest Delivery

We offer a best price guarantee

If you find our products cheaper somewhere else, send us the quote. We'll be able to beat it!

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 59% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(2,882)

106 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Daniel was very helpful and…

Daniel was very helpful and responsive... beat all other supplier prices - look forward to placing more orders

February 10, 2026
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thank you so much for the five star review! We’re thrilled to hear you had a great experience. It was a pleasure supplying your promotional merchandise, and we truly appreciate your support. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Consistent & reliable

We have had many orders for branded items, and they were all good quality & reasonably priced, especially if you buy over 100 (Branded pens), where you make great savings.
Quick turnaround on all orders.

January 29, 2026
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thank you for the five-star review, we appreciate your business!

Rated 5 out of 5 stars

10/10 service!

Isabel was a wonderful account manager - I would recommend her to anyone!

February 5, 2026
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thank you so much for the five star review! We’re thrilled to hear you had a great experience. We look forward to working with you again in the future!

Rated 5 out of 5 stars

Excellent customer support & communication

Our dealings with Shrina have been absolutely fantastic. Her communication, knowledge and customer support has been brilliant. Highly recommend.

February 3, 2026
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thank you for the five-star review, we appreciate your business!

Rated 5 out of 5 stars

Amazing and super helpful!

Amazing and super helpful!

Shrina was really helpful with sorting a recent order we needed asap in Europe, I was kept informed the whole time from start to finish and it was the easiest customer journey I've had with a merch company :)

January 15, 2026
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thank you so much for the five star review! We’re thrilled to hear you had a great experience. It was a pleasure supplying your promotional merchandise, and we truly appreciate your support. We look forward to working with you again in the future.

Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY - I placed a large order with Everything Branded back in October for over £500.

After taking my money, I was then told the items were not in stock. Months later, I am still waiting for a refund. Despite repeated chasing, my money is being held with no resolution.

This is completely unacceptable. Holding over £500 of a customer’s money for months with no product and no refund is shocking customer service.

I would strongly advise others to think very carefully before ordering from this company. If something goes wrong, don’t expect it to be dealt with quickly — or at all.

Extremely disappointed and would not use Everything Branded again.

November 1, 2025
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Hi,

Thank you for leaving a review, we would love the opportunity to resolve this for you. We have taken a look and it actually looks like your refund is currently in process.

Our customer care department will be in touch tomorrow to confirm this further for you.

Thank you,

Rated 5 out of 5 stars

Fantastic customer service

Shrina has always been incredibly helpful whenever I have placed an order with Everything Branded. I highly recommend them as a company!

January 15, 2026
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thanks for your great review!

Rated 5 out of 5 stars

Isabel was great!

Isabel was so helpful, and truly exceptional at replying quickly and informative!
Will be using them again without doubt!
Great customer service and super quick delivery.

January 13, 2026
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thanks for the review!

Rated 5 out of 5 stars

Very easy to order

Very easy to order! Shrina was a great help, making sure I knew all product options before purchasing. Answered all my questions and got back to me quickly. Thanks Shrina!

October 30, 2025
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thanks so much for your review!

Rated 5 out of 5 stars

Excellent service

Excellent service, quick delivery, got branded cotton bags. Shyvie who dealt with us from query to delivery was excellent.

October 22, 2025
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thanks so much for your review!

Rated 5 out of 5 stars

Shyvie Saluper was very easy to deal…

Shyvie Saluper was very easy to deal with.I changed the design 3 or 4 times and she had really good patience with me and was very quick to reply to my emails.very happy with the service

October 14, 2025
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thanks so much for your review!

Rated 1 out of 5 stars

Would Give 0 Stars – Refund Ignored for Over Two Months

If I could give 0 stars, I absolutely would.

I paid for merchandise, which the company then informed me the next day they could not fulfil. Fair enough, these things happen. But what followed has been one of the worst customer service experiences I’ve encountered.

I requested a refund immediately. It has now been over two months, and despite several chase-up emails to both Customer Care and the original sales representative, I have received no response whatsoever. The silence has been unbelievable.

Attempts to call the company have been just as frustrating. I have been left on hold for 24 minutes at a time, and on more than one occasion where I've had to just hang up, it seems my number is being ignored after asking to be put through. The same representative who was at my disposal during the sales process has completely disappeared when it comes to resolving an issue.

This behaviour is unprofessional, unacceptable, and deeply concerning — especially from a business that handles upfront payments. I strongly urge others to think twice before ordering from this company. Don't do it!

October 9, 2025
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Hi,

Thank you for your honest feedback and I apologise this seems to be taking longer than it should. I am unable to locate your account through the information provided, please can you email us on customercare@everythingbranded.co.uk and we will try to resolve this immediately.

Thank you,

Rated 5 out of 5 stars

Excellent

Shrina Patel was amazing her help and advise was superb. The attention to detail was excellent and she helped design a brand new product for our company which delivery was quicker than advised and we are so happy with the finished product.

November 20, 2025
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thanks so much for your review!

Rated 5 out of 5 stars

Ben Jones was great

Quick and efficient customer service. Second time purchasing with Everything Branded they products they provided was just what we needed.

Thank you to Ben Jones who assisted with processing this order.

October 8, 2025
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thanks so much for your review!

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