EV Heroes and especially Conor that came to our house today was a true professional. He took great care in ensuring the charger was installed with the least amount of internal cable on show as possibl... See more
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Review summary
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Had our EV charger installed today by electrician Lewis. Was great from start to finish. Did a great installation. Thanks pal. EV Heros have been great with communication from start to finish thanks... See more
Can not recommend this company highly enough, I never normally write reviews however had to as the customer service was arguably the best I’ve ever received. Call centre , knew there stuff tech... See more
Company replied
Very easy to arrange with good comms and a simple, friendly install within a week of enquiry. Not the cheapest but provided what I wanted - decent model of charger with a 10m tethered cable. Only "d... See more
Company details
Written by the company
EV Charge Point Installations - We install all leading charge point manufacturers at both residential and commercial Installations.
Contact info
5 East Terrace Business Park, Euxton Lane, Euxton,, PR7 6TB, Chorley, United Kingdom
- 01257 826601
- enquiries@evheroes.co.uk
- www.evheroes.co.uk
4.6
Excellent
532 reviews
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Hasn’t replied to negative reviews
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Fast very helpfully friendly
October 1, 2025
Overall good experience
Good quick service for installation.
Unfortunately my charging unit failed on the first usage. I had three further call outs one for assessment and another two for replacement of the unit and then the circuit breaker switch.
I think I was just unlucky but overall a good experience with communication and happy with the unit I selected and the app and advice I received.
October 2, 2025
Easy to deal with
October 2, 2025
Company were responsive but Charger is poor.
Company were responsive, quick to install and tidied up afterwards.
BUT the Evec charger that they recommended, or probably more specifically it's software, is awful. It loses pairing and tells me it can't be found when I'm stood next to it with iPad or Phone.
The charger and car port go 'Green' indicating charging, but half the time it's not actually charging when I think it is.
When we move it can stay here and I'll get a proper unit from somewhere else.
October 9, 2024
Unprompted review
Absolutely amazing
Absolutely amazing to deal with. Nothing was to much trouble. No pushing to commit to install a charger, quick responses on questions, quick installation when I decided. just a friendly experience from start to finish. Brilliant!!
August 21, 2025
❌ DO NOT USE THIS COMPANY ❌
The whole experience was a complete disaster. I had a Tesla wall charger installed and from the very start it never worked properly (kept cutting out). I had to spend quite a bit of money on fast charging fees until I had another charger installed (by a different company) that EV Heroes would not compensate me for. The original engineer that fitted the unit admitted he had never installed a Tesla charger before and had to call other people several times during the installation. The process of getting EV Heroes to uninstall the unit and refund me was similar to pulling teeth out. I wasted months and had to call them so many times to get something to happen and at no point did they ever admit that this was their fault. DO NOT TRUST THIS COMPANY WITH YOUR MONEY.
June 24, 2025
Unprompted review
Customer oriented approach
Customer oriented approach, not just about the profit. From the customer service desk all the way through to the installation engineer. Professional, efficient and quick service - can absolutely recommend
October 1, 2025
Fixed
I had my EV charger fitted to a pedestal and all went smoothly they did a very good job. A few weeks later it stopped working so I called them. No problem they arranged for a electrician to attend and he fixed the problem in a few minutes. A good service and I am very happy. Highly recommend them
September 24, 2025
Job well done in the times promised.
Job well done in the times promised.
Very understanding and helpful company
July 25, 2025
First class service and installation
Installation was arranged quickly and carried out without any problems. Using the charger is easy. I would definitely recommend this company.
October 2, 2025
Would definitely recommend…
Brilliant customer service from start to finish and after care. Really knowledgeable team on the products available. After care has been outstanding. Highly responsive, would definitely recommend.
June 9, 2025
Excellent service very prompt response…
Excellent service very prompt response and to my problem was quickly over the phone. The two agents Moss and Rebecca were both extremely helpful in resolving my problem.
October 1, 2025
Unprompted review
Poor experience
Survey completed and then quoted for an installation. Deposit paid and install booked in. Next day came back to me to advise further work was required (not picked up on original survey review) and advised me to get work completed elsewhere before their install. Should have been picked up on the survey. I don't expect quotes to be changed after deposits paid.
September 23, 2025
Unprompted review
Fanatics from start to finish will…
Fanatics from start to finish will definitely use these again
September 24, 2025
Electric vehicle charger
Fast and professional service, very friendly staff from start to finish. I can highly recommend.
September 16, 2025
The process was made easy from start to finish.
The process was made very easy from start to finish because of the helpful staff. The fitter turned up on time and was polite and friendly. Very pleased with the job
September 16, 2025
Great service
Great service from EV Heroes, was booked in quickly. Fitter turned up on time and everything was fitted in a couple of hours. Highly recommended.
September 16, 2025
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