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Very bad service at their shop in Lyngby
Very bad service at their shop in Lyngby. Bought a generic hair band which was overpriced anyway. It was too big for me after I tried it at home. Brought it back the day after to get a smaller size. The woman at the counter refused to give me a smaller size. Said I didn’t get a refund sticker to begin with. Normally in the EU you can get a refund or store credit. I can’t use it for anything now because the hair band is too big. Such a waste.
January 12, 2018
Unprompted review
Misleading information on website
This is the second time I have placed an order with Evita Peroni only to be notified later that the items that I've paid for are out of stock.
This bad system needs to be changed as it is misleading to customers who are expecting all the items they have paid for to be in stock.
When I emailed your customer service officer Tracy Wong to request for the out of stock items which have paid for to be shipped complimentary in a separate order when the stock arrives, I was flatly ignored.
I would highly not recommend anyone to purchase from Evita Peroni unless they are looking for a poor shopping experience and non-existent after-sales service.
January 22, 2015
Unprompted review
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