While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Created exchange, has been stuck in 'manual review' for 10 days. Support refuses to answer my emails. Notice how they've stopped replying to reviews on here. They're preying on ignorance and gulli... See more

Rated 2 out of 5 stars

Fees are way too frigging high, it's insane. I tried to exchange $100 BTC to USD Paypal and it ended up asking me to send $112 instead, and with the bitcoin fee that's a total of $15 going somewhe... See more

Company replied

Rated 2 out of 5 stars

Was a great reliable exchange for me until it wasn't. Now I've been looking at the same screen that says "Awaiting manual action from our support team" for over 9 hours. I sent an amount and was told... See more

Rated 3 out of 5 stars

Evonax is legit, I have exchanged my cryptos using their platform for 4 times and they have never cheated me! You see I give an average rating to evonax is because the fee is TOO HIGH! 10%? Combi... See more

Company details

  1. Currency Exchange Service

Written by the company

European based Crypto currency exchange. We have been in the industry since 2016 and have many years of experience helping our customers exchanging cryptocurrencies. Please make sure that you always use http://www.evonax.com. We cannot be responsible for any loss of funds if you use another site than ours. We are ready to help you swap between the most popular cryptocurrencies out there. Happy exchanging. Our support team checks Trustpilot on a regular basis. For more effective feedback and quick solution, if any, please follow the recommendations below: - Provide the deposit address of your transaction, if you have any issues with one. - Describe your experience in details, with proofs. - Be polite and respectful. Estimated time of answer is up to 2 working days.


Contact info

You should know

1.8

Poor

TrustScore 2 out of 5

198 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Doge was transferred easily!

Julie was great, will definitely use again!

February 7, 2021
Unprompted review
Evonax logo

Reply from Evonax

Hi Abdul

I am happy that you reached out to me on email so we could sort out your issue. Your DOGE was refunded to you and we completed the other transaction with the new email you provided.

All the best to you
Julie Hansen - Evonax Support Team

Rated 5 out of 5 stars

Perfect - Haven't done me dirty yet

I've used Evonax quite a few times to convert lightcoin and Bitcoin I've been holding onto into Doge coin over the past couple of weeks. The fees are very minimal, almost un-noticeable, and, I've gotten all of the money I put in to convert nearly immediately after initiating the transaction. It's a easy process, and takes about 10 min. in total for me to convert the coin and get it deposited into my secure wallet. Definitely worth using! :)

February 4, 2021
Unprompted review
Rated 5 out of 5 stars

Fast, Simple, Secure, DOGE

The process was fast, simple, and trustworthy. I used Evonax for BTC to DOGE transactions, and it could not have been easier! This is a great resource for moving between paper wallets.

February 3, 2021
Unprompted review
Rated 5 out of 5 stars

Legit Bitcoin transfer

This company is legit. It took only one business day for my Bitcoin to transfer to my PayPal account in US dollars. Save this company’s website. Thank you!

February 3, 2021
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Support

Julie Hansen at Evonax did a great job assisting me in achieving my goal of trading 250,000 Doge for USD on PayPal. She helped me break it down into eight transactions to stay below the Pay Pal $1,000 limit for a single transaction. She even helped straighten out a couple of minor problems caused by my browser caching data. I am very satisfied with the professionalism and outstanding customer service that I teceived, and would happily recommend Evonax to my friends. As they day in Dogecoin circles... MUCH WOW!!! Such Satoshis!!!

February 3, 2021
Unprompted review
Evonax logo

Reply from Evonax

Dear Consumer

Thank you very much for your review. It is highly appreciated and we value your loyalty.
Hope to see you back in the future.
All the best to you
Julie Hansen - Evonax Support Team

Rated 5 out of 5 stars

The words I'd use to describe Evonax…

The words I'd use to describe Evonax are Trustworthy, Dedicated and Timely! It only took about 3-4 hours I also had the pleasure of speaking with the agent Julie Hansen who took the time to help me with the step by step process and with a 10% tranaction fee based on the exchange amount? Magnificently done!

January 31, 2021
Unprompted review
Rated 4 out of 5 stars

This site works

Took a little while but their support team was very communicative and responsive!

January 31, 2021
Unprompted review
Rated 2 out of 5 stars

I done this last last night.

I done this last last. Bitcoin to doge coin and there is nothing in my wallet I am concerned that its maybe not going to arrive as this was over 8 hours ago.

January 30, 2021
Unprompted review
Evonax logo

Reply from Evonax

Hi Ryan

I can see that your DOGE was sent: https://dogechain.info/address/DDYR2BTfE8fJz5ZmXsmkp9462mkGmULhb7

Please have some patience as the DOGE network is extremely overloaded and therefore slow. Let me know when you receive them.

Sincerely, Julie Hansen

Evonax.com Support Team

Rated 5 out of 5 stars

Super quick and simple

Super quick and simple... Am using Jaxx on my phone for my wallets... People having issues I'd guess from the network being loaded and maybe typos because if you typo you can't take it back. I don't know, but I certainly had an easy time of it.

January 29, 2021
Unprompted review
Evonax logo

Reply from Evonax

Dear Blake

Thank you VERY much for this review.

We have tried to explain to all our clients, that DOGE and BTC transactions are extremely slow due to the massive volume of transactions on the blockchains. Something we cannot control. I am happy to see that you had a good experience and thank you for taking the time to review us.
All the best,
Julie Hansen - Evonax Support Team

Rated 5 out of 5 stars

received my coins

took a little while but I received my coins. convenient and simple.

January 29, 2021
Unprompted review
Evonax logo

Reply from Evonax

Dear Ben

I just responded to your email. We are NOT a scam which I think our Trustpilot overall can show you.

Please come back to me on email So i can help you out. Support@evonax.com

Please be patient at the moment. Right now both the BTC and DOGE blockchain is experiencing a massive overload of transaction due to the recent spike in DOGE prices, so confirmations take a longer time right now. I guarantee you they will show up in your wallet once the DOGE network confirms it all the way.

All the best,
Julie Hansen - Evonax Support Team


Rated 5 out of 5 stars

where's my doge?

Order paid and completed on site. Nothing is showing up on transaction section of my wallet. Wth

Edit: I reached out with my info. Will update if I see any changes.

Edit: Doge is a s***show right now. Local wallets can't sync. I got my coin and this company has earned my good grace. Their communication is pretty weak however. 5 STARSSSSSS

January 29, 2021
Unprompted review
Evonax logo

Reply from Evonax

Dear Brian

Could you please reach out to me on support@evonax.com so we can help you?

Please be patient at the moment. Right now both the BTC and DOGE blockchain is experiencing a massive overload of transaction due to the recent spike in DOGE prices, so confirmations take a longer time right now. I guarantee you they will show up in your wallet once the DOGE network confirms it all the way.

All the best,
Julie Hansen - Evonax Support Team

Rated 4 out of 5 stars

Legit, fast and good. But high fees

I exchanged Bitcoin to PayPal 3 times. (30€, 50€, 100€) Each time the money came within the NEXT day.
I also exchanged BTC -> DOGE (30€) which took 2 minutes after the first confirmation was through. Perfectly fine exchanger, except for the fact, that the fees are quite high.

January 29, 2021
Unprompted review
Rated 5 out of 5 stars

amazing

amazing. changed $20 btc to doge in under 5 mins. thanks a lot :)

Edit - only got $14 worth but it was very fast so i dont mind

January 29, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look