Good service had a couple issues with location as my house is hard to find and despite instructions and whereabouts, have posted to wrong address or randomly canceled last minute. Other than that with... See more
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About Evri
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From our roots as a mail order company 50 years ago, we’ve grown considerably over the decades – and we’ve had a few name changes along the way. Now, with our friendly team of 20,000+ couriers, 15,000+ ParcelShops and Lockers, and a growing network of state-of-the-art hubs and depots, Evri provides delivery solutions for anyone who wants to send a parcel.
Whether it’s someone sending a birthday present to a friend, a marketplace trader shipping in bulk or a major brand such as John Lewis, ASOS or Next, we work closely with diverse communities and more than 700 of the UK’s top retailers to safely get parcels from A to everywhere.
A lot of parcels, in fact. More than 730million a year.
And it’s not just customers and retailers who trust us. We’ve won loads of industry awards over the years celebrating our achievements in IT, innovation and our environmentally friendly green fleet.
Evri is more than just a name. It’s a statement of intent, reflecting our commitment to customers and clients.
Every parcel, every person, every place – every delivery made for you.
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Arrived on time
Arrived on time. I was kept updated every stage of the delivery. We have a wonderful young man, Graham, who s great at his job. He always knocks and hands us our parcel or if we are out he makes sure our parcel is left in a safe place, as requested.

Reply from Evri
Waiting for another parcel and all I'm…
Waiting for another parcel and all I'm getting is sorry we couldn't deliver your parcel today. It is now 5days late and this isn't the first time this has happened .

Reply from Evri

Reply from Evri

Reply from Evri
I can't complain...excellent
Since I moved I have Evri to be very reliable and the couriers really good and well mannered. They always respect my property and often have a smile to share.
Sometimes it would be helpful to know which company a parcel is coming from, especially when you have multiple parcels arriving.

Reply from Evri
Left on doorstop instead of box
Quick and efficient
Angela is always on time and reliable
Angela is always on time and reliable. She has been employed by evri for years. Thank goodness she does our area, as I've read on Facebook about numerous parcels being delivered to incorrect addresses.

Reply from Evri
Delivers secure
Our delivery driver goes above and beyond. She is friendly and polite and delvers with care

Reply from Evri
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