Exchange Utility Reviews 

Don’t go near them absolute joke of a company 😡😡😡

I informed your company that I was still in contract with my existing supplier until December 2021 , however without my consent
Exchange Utility tried to move me from my current supplier over to a new provider knowing full well that I was still in contract until the end of the year .
I will not use these brokers in the future based
On this experience.

Hilary Caplan was super helpful and calm in explaining everything to me.
Many thanks

Excellent prompt service from Hilary securing a good deal on both our electricity and gas contracts

Very easy and totally satisfied with the ease of the transfer of the utility supplier to date.

Spoke to Kirsty -what a breath of professional fresh air. VERY impressed with this company & saved me money. Highly recommend

So far so good - attentive and knowledgeable advice - proof in pudding later

Extremely helpful and knowledgeable. Ezra offered a high quality service on behalf of Corona Energy.

Hilary was dedicated to the task but not intrusive. She was helpful and informative, reaching the desired objective of reducing our business energy costs.

Very pleased indeed with Exchange Utility. They have advised for many years on our church energy accounts (many) and for another local charity where I am involved. Good service, efficient and done with integrity. Highly recommended

Michael Sapseid has been the account manager for a few years now, as a small church with low usage he knows exactly what to look for and recommend. I am happy to trust Michael's recommendation when it comes to changing the gas and electricity supplier.
Really pleasant to talk to, nothing is too much trouble and best of all he doesn't harass me when I am trying to get a decision from the eldership team.
Five Star Service everytime.
Thanks Michael.

I found Hilary Caplan very helpful from her initial phone call, when she discovered a problem with my existing supplier and immediately phoned me to advise, until I arranged a new supplier with her.

She did NOT plague me with phone calls but offered me her expertise advice and gave me time to choose.

I will definately use Exchange Utility in the future because of Hilary's professional and friendly approach.

I'm happy with the service I received from Hillary whilst looking for a new supplier for the business electricity supplier.
Great service and well mannered whilst on the phone.

Exchange Utility is very professional in their efforts to obtain the best energy rates for their client.
The explanation given for the determination to help is excellent and the staff with whom I am in touch is very genuine and polite.

I am the licensee of The Victoria and was assisted by Hilary Caplan. Hilary was incredibly helpful, never put me under any pressure and provided me with all the information and assistance I needed throughout the process, ultimately helping me to make savings on my energy bills.

was very polite not invasive and helpful.

Great service from Kirsty H despite me sometimes being ages getting back to her!

Hilary helped the school move contracts after a difficult period after a broker went in to administration. She was patient but diligent in monitoring the market and keeping me informed as much as possible. Thank you

I was very impressed with the customer service that I have received. Particular thanks to Kirsty & Charlee.