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See what reviewers are saying

Rated 5 out of 5 stars

Purchased phone and was told about offer, after clicking link it states to apply after certain date. Set reminder on phone, followed all instructions and put in all relevant information. Had communica... See more

Rated 1 out of 5 stars

Avoid the scam people!!!! To claim your free gift with your mobile phone contract you after go frew these guys and on there claim website you after put when you purchased and your emi number and off c... See more

Company replied

Rated 5 out of 5 stars

Claimed free gift package when buying a phone. After almost 1 month had not received. Emailed them and got a prompt reply saying stock was due in the next day. Katazyna could not have been more helpf... See more

Rated 5 out of 5 stars

I purchased an Xbox package which included Game Pass and some other bits and pieces. I encountered difficulties in the set-up process including access to Game Pass. The assistance I received from Jami... See more

Company details

  1. Business to Business Service

Written by the company

Exertis is one of the UK&I's largest and fastest growing technology distribution -and specialist service providers. We partner with 700+ global technology brands and over 13,000 resellers, e-commerce operators and retailers. Our opening hours are Monday to Friday, 9am to 5:30pm.


Contact info

3.7

Average

TrustScore 3.5 out of 5

284 reviews

5-star
4-star
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1-star

Replied to 75% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Easy as 1, 2, 3.....

Found the while process of setting up purchase, delivery and forwarding communication with Klarna for the XBix Series X very easy. Can't fault the process from the initial "buy" command online. Thanks for a very easy transaction. Many other companies in the same sector of business should wake up and pay attention.....this is how it should be.

March 10, 2022
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Reply from Exertis

Hello - Thank you for taking the time to leave us such a positive review. We pride ourselves on our service levels so it's always great to hear that we are fulfilling our promises. Thanks for your custom, it's always very appreciated.

Rated 5 out of 5 stars

Good service.

March 10, 2022
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Reply from Exertis

Hello - thank you for your positive review. We do pride ourselves on our level of service so it is always fantastic to hear from our happy customers

Rated 5 out of 5 stars

Exertis Distrabution

An excellent service, Xbox was supplied through Asda as part of the Game Pass Ultimate, arrived on time and well packaged, no issue with ordering or supply, an easy process.

March 9, 2022
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Reply from Exertis

Hello John - We just wanted to thank you for taking the time to leave us such a positive review. It always gives the team here a great boost to know that we're doing a good job and fulfilling our promises with regards to customer service. Thanks again for your business, we really appreciate it.

Rated 5 out of 5 stars

Excellent

Ordered an Xbox Series X which was sold out everywhere else. Arrived quickly. Highly recommend.

March 8, 2022
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Reply from Exertis

Hello Joseph, so glad we could supply you with an Xbox when everywhere else could not, thankyou for your positive feedback and recommendation.

Rated 5 out of 5 stars

Good fast delivery

March 7, 2022
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Reply from Exertis

Hello Victoria, thank you so much for taking the time to leave your review - we really do appreciate this. It is always great to hear from our happy customers

Rated 5 out of 5 stars

Fantastic

Fantastic, arrived within 2 days

March 7, 2022
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Reply from Exertis

Hello Cade, thank you for your review, we are delighted that you are happy with the service provided

Rated 5 out of 5 stars

Cant fault these guys

Cant fault these guys, speedy delivery, made up with the series x

March 7, 2022
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Reply from Exertis

Hello Lenny, thank you so much for your kind words. We do pride ourselves on our high standard of service so it is great to hear that we have lived up to this

Rated 5 out of 5 stars

Series X All Access

Order process was smooth and delivery came earlier than I expected. Really happy with the service.

March 6, 2022
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Reply from Exertis

Hello Jack, thank you so much for taking the time to leave your review. It is fantastic that you are happy with the service we have provided

Rated 5 out of 5 stars

X Box

Ordered really easy came quickly I had one very happy teenager

March 5, 2022
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Reply from Exertis

Hello Bill, thank you so much for leaving your review. We are delighted that you found the order process quick and easy and great to hear that you have a very happy teenager!

Rated 4 out of 5 stars

Excellent service & product

Excellent service & product.
Ordered the Xbox X the Wednesday before Christmas. Never thought I would get the item before Christmas but I did. The next day! Happy lad on Christmas Day!

March 5, 2022
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Reply from Exertis

Hello Karen, thank you so much for leaving your review - we really do appreciate it. We are delighted you were happy with the service provided especially at such a busy time of year.

Rated 5 out of 5 stars

Straightforward transaction

Straightforward transaction. And speedy delivery of xbox series x.

March 4, 2022
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Reply from Exertis

Hello Raymund, thank you for taking the time to leave your informative review. Always great to hear from our happy customers

Rated 5 out of 5 stars

Quick service

March 4, 2022
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Reply from Exertis

Hello - thank you very much for taking the time to leave your review, great to hear that you are happy with the service provided

Rated 5 out of 5 stars

This was a gift for my teenage…

This was a gift for my teenage grandson, he was absolutely amazed and stated this was so much more then he could have hoped for. Overall a brilliant gift.

March 4, 2022
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Reply from Exertis

Hello Janet, thank you so much for taking the time to leave your review. It is fantastic to hear that we have delighted your family with the product and the service provided. Hope your grandson is enjoying his Xbox!

Rated 5 out of 5 stars

Haooy with it have no zero interest…

Happy with it have no zero interest easy us pay every month

March 4, 2022
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Reply from Exertis

Hello Guy, thank you for taking the time to leave your review, we really do appreciate this. Great that you have highlighted the interest free monthly payments - hope you are enjoying your Xbox

Rated 5 out of 5 stars

Excellent service

Excellent service, fast, prompt delivery.

March 4, 2022
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Reply from Exertis

Hello Chris, thank you for your positive review. We do pride ourselves on our level of service so it is always fantastic to hear from our happy customers

Rated 5 out of 5 stars

Thanks amazing got an Xbox series x on…

Thanks amazing got an Xbox series x on klarna like a king and this company supplied it so asked for the review.. fulfilled there end and yeah good experience 😂

March 4, 2022
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Reply from Exertis

Hello Kieran, thank you so much for taking the time to leave your review. We are delighted that you are happy with the service provided

Rated 5 out of 5 stars

Great service

Great service, easy to use, received the product within 24 hours.

March 4, 2022
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Reply from Exertis

Hello Carl, thank you for taking the time to leave your review. It is always great to hear from our customers that they found the experience quick and easy

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