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See what reviewers are saying

Rated 5 out of 5 stars

Purchased phone and was told about offer, after clicking link it states to apply after certain date. Set reminder on phone, followed all instructions and put in all relevant information. Had communica... See more

Rated 1 out of 5 stars

Avoid the scam people!!!! To claim your free gift with your mobile phone contract you after go frew these guys and on there claim website you after put when you purchased and your emi number and off c... See more

Company replied

Rated 5 out of 5 stars

Claimed free gift package when buying a phone. After almost 1 month had not received. Emailed them and got a prompt reply saying stock was due in the next day. Katazyna could not have been more helpf... See more

Rated 5 out of 5 stars

I purchased an Xbox package which included Game Pass and some other bits and pieces. I encountered difficulties in the set-up process including access to Game Pass. The assistance I received from Jami... See more

Company details

  1. Business to Business Service

Written by the company

Exertis is one of the UK&I's largest and fastest growing technology distribution -and specialist service providers. We partner with 700+ global technology brands and over 13,000 resellers, e-commerce operators and retailers. Our opening hours are Monday to Friday, 9am to 5:30pm.


Contact info

3.7

Average

TrustScore 3.5 out of 5

284 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Simple purchase of Xbox series X

I bought an Xbox series x with All access using Exertis. When I ordered it was clear it was a credit arrangement which I support to prevent scalper’s of consoles. The price was great and the credit checks quick and easy. Most items and shops I want to buy from are supported and if you want to spread the cost then this is a great way to do so.

March 3, 2022
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Reply from Exertis

Hello Jason, thank you so much for your informative review. It is always great to hear that you found the process quick and easy

Rated 5 out of 5 stars

Xbox

On time great condition no problems at all

March 3, 2022
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Reply from Exertis

Hello Liam, thank you for taking the time to leave your positive review. We are so pleased that you had a great ordering experience

Rated 5 out of 5 stars

Everything was as promised swift and…

Everything was as promised swift and easy service with no downside

March 3, 2022
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Reply from Exertis

Hello David, thank you for taking the time to leave your review. It always gives the support team a great boost to know we are doing a good job

Rated 5 out of 5 stars

Easy to order

Easy to order, arrived quickly and I was off!

March 3, 2022
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Reply from Exertis

Hello Matt, thank you for your review. We are delighted that you are happy with the ordering experience

Rated 5 out of 5 stars

Xbox x purchase

Really good service. The xbox x turned up on the date and time promised. I would recommend Exertis.

March 3, 2022
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Reply from Exertis

Hello Stephen, thank you so much for your positive review, and thank you for the recommendation - this means a lot to us

Rated 5 out of 5 stars
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Reply from Exertis

Hello Mr Johnson - thank you very much for taking the time to leave your review. We do take pride in our service and offering so great to hear that feedback

Rated 5 out of 5 stars
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Reply from Exertis

Hello Adam, thank you for taking the time to leave your review - we really do appreciate it. We are delighted that you found the experience quick and hassle free and you are enjoying your Xbox

Rated 5 out of 5 stars

Product delivered quickly during period…

Product delivered quickly during period of low stock at other suppliers

March 3, 2022
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Reply from Exertis

Hello James, thank you so much for your positive review. It always give us a great boost to know our customers are happy with their purchase

Rated 5 out of 5 stars

X-Box Order

Straightforward service, order arrived in super quick time. Would recommend.

March 3, 2022
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Reply from Exertis

Hello Katrina, thank you for taking the time to leave your review and thank you for the recommendation - this means so much to us

Rated 5 out of 5 stars

Quick order

Quick order, quick delivery, everything works fine, klarna 0% monthly payments.
Worth to buy 👍

March 3, 2022
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Reply from Exertis

Hello Konrad, thank you so much for taking the time to leave your informative review - we really do appreciate this. Hope you are enjoying your Xbox!

Rated 5 out of 5 stars

Effortless

Effortless order process.
Delivery time was even quick than forecast, which was especially impressive at Christmas time.

March 3, 2022
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Reply from Exertis

Hello Will, thank you for your review. We are delighted that you are happy with your Xbox and our service around that busy period, we pride ourselves on our service so is a real pleasure to receive such great feedback

Rated 5 out of 5 stars

I can not fault the experience

I can not fault the experience, you guys were quick I even had the console the next day which was a suprise as I ordered quite late

March 3, 2022
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Reply from Exertis

Hello Keith, thank you for taking the time to leave your review, we really appreciate that. It is always great to hear from our happy customers

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Quick delivery.

March 3, 2022
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Reply from Exertis

Hello Tomasz, Thank you for taking the time to leave your review. We are delighted that you are happy with the service provided

Rated 5 out of 5 stars

Very quick and efficient service.The…

Very quick and efficient service.The issue was resolved swiftly and followed up by a very polite email.

March 2, 2022
Unprompted review
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Reply from Exertis

Hello Nick, thank you so much for your positive review. Issues do happen on occasions so we are really pleased that your issue was dealt with efficiently and to your satisfaction

Rated 5 out of 5 stars

Good

Quick and easy.

March 2, 2022
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Reply from Exertis

Hello Adam, thank you for taking the time to leave your review. We are really pleased that you found the whole experience quick and easy

Rated 5 out of 5 stars

Great product provided with excellent…

Great product provided with excellent service

March 2, 2022
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Reply from Exertis

Hello, thank you so much for your positive review. We do pride ourselves on providing excellent customer service so is fantastic to hear that we have succeeded.

Rated 4 out of 5 stars

easy to follow

easy instructions to follow when purchasing

March 2, 2022
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Reply from Exertis

Hello Rob, thank you for taking the time to leave your review. We are really pleased that you found the ordering experience nice and simple

Rated 5 out of 5 stars

Fantastic

Fantastic in every way

March 2, 2022
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Reply from Exertis

Hello, thank you so much for taking the time to leave your review. The support team always get a boost to hear when they have done a great job

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