ExoClick Reviews 

388
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Give Me My Earnings if there is 0 star i will probably give it to you They claimed there were “traffic quality issues” and accused me of violating Clause 5.4 of their Terms. However, I am 100% c... See more

Rated 1 out of 5 stars

Why does ExoClick let you waste days creating campaigns, doing full setup, and even show “account verified,” then the moment you transfer money they shut the account down with no explanation? What’s... See more

Company replied

Rated 1 out of 5 stars

Exoclick's payment options are limited to niche options for publishers based in the United States. I withdrew $168 from my account via AVAX coin and have been unable to get my funds out of the Ava... See more

Company replied

Rated 5 out of 5 stars

I advertise as an affiliate marketer on here and I can say their customer service is top notch! They respond quickly and are very helpful, so if you are beginner, you can count on their expertise, eve... See more

Company replied

Company details

  1. Electronics & Technology

Written by the company

ExoClick is an ad network serving 8 billion daily geo-targeted ads to a global network of 65,000 publishers. Bid via our self-service platform or programmatically. +20 ad formats: Video, Push, Pops, Native, Banners, Email Clicks. Deep targeting, automation tools and 24/7 Customer Success Managers and Compliance Specialists. LEGAL NOTICE: ExoClick aims to offer a secure and clean network to both our Advertisers and Publishers, which is why our rules and requirements are shared transparently and clearly in our Guidelines. This means that Publishers are well aware that after sending non-organic traffic they will not receive the payment generated by this type of traffic, as we have to compensate the affected Advertisers, as well as terminate the relationship with the Publisher by closing their account. Consequently, ExoClick reserves the right to pursue any required legal action against those Publishers who, despite breaching our Guidelines and, possibly, violating third-party rights, decide to leave negative reviews about us with manifestly false information that is likely to mislead the audience and, ultimately, to damage the Company's reputation.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

388 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 88% of negative reviews

Typically takes over 1 month to reply

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2.5

All reviews

(388)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

Great support from Marc

We've been working with Exoclick not for a long time and as a new platform for us, had a lots of questions which were always answered by customer support, Marc in our case. He also gave us some recommendations how to improve our campaigns in different regions.

October 18, 2023
Unprompted review
Rated 1 out of 5 stars

Attempt to scam the advertiser

Firstly, my name on the ExoClick platform as an advertiser is “bassi39”.
As written in the title, the company is currently manipulating me in the process of refund the deposited money, which is 200 dollars via the encrypted currency USDT. They say that the refund process takes place within 3 working days, and I am currently in the third week and they have not returned the money to me, and their response every time via email is to attach to them Evidence from my account that I sent them the amount through it, and just yesterday, 10/12/2023, they sent a message saying that they had sent the balance to my account in Paynes, and I did not receive any balance on my account from them, so I asked them to transfer the TXID and they did not send it to me...I will only give them another week. If they do not return the money to my wallet, I will publish all the evidence here and on many other sites about their scam.

October 1, 2023
Unprompted review
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Reply from ExoClick

Dear customer, thank you for your review and feedback.

We appreciate your comments and we would like to confirm here what we already mentioned in our email  conversations with you,  to avoid possible misunderstanding for other users reading this comment: 

- The refunds ( return of balance) usually take 3 working days
 - In your case, it took longer than 3 days as the details of the crypto wallet had to be checked and confirmed with the payment gateway. This is for security reasons only. 
- Refund has been already processed to your wallet 

We appreciate your confirmation sent to us via email that funds have been correctly received by you. 

Please note that ExoClick returns all the remaining balance on the closed accounts and we do not apply any fees to these transactions, nor have the intention to scam anyone using our platform. We monitor all the requests internally and we always follow up until the refund is processed. 

Whishing you all the best in your future activity! 

Rated 5 out of 5 stars

Excellent support from Marc and his team at ExoClick

Marc and the team at ExoClick provide an exceptional level of customer support. I am new to the space and after spending weeks try to get answers from other ad networks, Marc was first class with his help.

I can see why ExoClick is considered one of the leading ad networks so am more than happy to recommend them.

Looking forward to a long and mutually success journey together.

October 4, 2023
Unprompted review
Rated 1 out of 5 stars

Common scammers

Common scammers. I worked with them for three weeks, today they blocked me. I do not recommend it to anyone, neither advertisers nor webmasters. Goodbye...I hope your company will be sued someday

September 18, 2023
Unprompted review
Rated 1 out of 5 stars

Scammers

Hello, I was working for 2 weeks with Exoclick sending organic traffic until I chose the category related to my page and in the end they closed my page due to invalid traffic and kept my money and time invested.
My traffic is 90% organic with an average of 28 minutes per user of very good quality but according to them my traffic was invalid and they told me after 2 weeks so they could steal my traffic. Do not use this company on their sites, they are scammers, at some point they will keep your money and traffic.

September 12, 2023
Unprompted review
Rated 5 out of 5 stars

The service is great

The service is great. They always update important information that could help clients get the most benefit from Ads. Also, the dashboard page is simple and easy to use :D

August 24, 2023
Unprompted review
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Reply from ExoClick

Thank you for your feedback regarding the service and platform! Do not hesitate to contact us 24/7!

- The ExoClick Team-

Rated 5 out of 5 stars

I have been a member of ExoClick since…

I have been a member of ExoClick since 2011, and I am truly impressed by ExoClick's Customer Success Team. They have provided exceptional support to me as a publisher. Over the years, I have received consistent payments from our partnership.

The key to success in this business is patience and a focus on developing website traffic. Initially, I used PayPal for payouts, but now I have switched to wire transfer payout. Although there are cross-border fees involved, I believe it's worth it considering the results.

I hope that ExoClick can reactivate PayPal payments or introduce other payment options with lower cross-border fees in the future. I look forward to ExoClick continuing to provide outstanding service to its publishers. Thank you for the incredible support!"

August 24, 2023
Unprompted review
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Reply from ExoClick

The Customer Success team is happy to receive such kind and positive feedback!

We appreciate your cooperation and feedback regarding the payment methods, We are working on adding new options to our Publishers and they will be soon available! 

- The ExoClick team- 

Rated 5 out of 5 stars

Good ad company

August 24, 2023
Unprompted review
ExoClick logo

Reply from ExoClick

Thank you for your feedback! Please stay tuned for our new features!
- The ExoClick Team-

Rated 5 out of 5 stars

10+Years with Exoclick!

- A Reliable Partner in Online Advertising for Over a Decade

- As an experienced online publisher with over 10 years of experience using Exoclick, I can confidently say that this ad-network has been nothing short of exceptional. Throughout my time working with them, I have consistently appreciated their commitment to providing high-quality advertising solutions for both advertisers and publishers alike.

- One of the key factors that set Exoclick apart from other ad-networks is their dedication to customer support. Over the years, I have had numerous opportunities to interact with their team, and each time, they have demonstrated a genuine interest in understanding my needs and providing effective solutions. Their prompt responses and willingness to go above and beyond to ensure my satisfaction are truly commendable.

- In addition to outstanding customer support, Exoclick also offers an impressive selection of ads that cater to the diverse requirements of both advertisers and publishers. The quality and relevance of their ads have consistently impressed me over the years, as they effectively target my audience while providing valuable exposure for advertisers.

- Furthermore, Exoclick's advanced tracking and reporting features enable me to monitor the performance of their ads on my website with ease. This level of transparency has been invaluable in helping me make informed decisions about which ads to display and how best to optimize my earnings as a publisher.

- Overall, I am incredibly satisfied with my experience using Exoclick for over a decade. Their commitment to providing exceptional customer support, high-quality advertising solutions, and valuable insights into the performance of their ads have made them an invaluable partner in online advertising. As I look forward to continuing our collaboration for another 10+ years, I am confident that Exoclick will continue to innovate and adapt to the ever-changing landscape of digital marketing, ensuring their position as a leading player in the industry.

August 22, 2023
Unprompted review
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Reply from ExoClick

Thank you for your highly motivating feedback and long journey with us! We will further focus on improving our services and platform and for any help you may need, do not hesitate to reach out to us! 
- The ExoClick Team-

Rated 5 out of 5 stars

Good support, Website names are visible

I'm a certified advertiser working with Exo since June 2022. So far they answered all my questions to the support in less than a few hours and always tried to provide as many details as possible to solve the issue.
They have one of the best dashboards across ad networks and share website names which is great.

August 20, 2023
Unprompted review
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Reply from ExoClick

We are happy to receive such positive comments for both the platform and the service!. We are working hard to offer highly personalized assistance to all our customers so do not hesitate to reach out to us at any time!
- The ExoClick Team! -

Rated 1 out of 5 stars

They are great scammers at a scam

I've been working with them as a publisher and I've been bringing them almost 200k visits per day
I continued with them for about two months.. and then they blocked my account without any clear response from them
They are serious fraudsters who give you importance for a short period of time and then block your account .. Knowing that there is about $200 in my account, I was about to receive my payment after two days, so they didn’t want to send it to me even when I emailed them they didn’t want to reply and tell me the reason for the ban

August 20, 2023
Unprompted review
ExoClick logo

Reply from ExoClick

Thank you for your comments and feedback!
If your account has been closed it is due to a breach of our Terms and Conditions. We would be happy to further clarify the status of your account, so do not hesitate to contact us
- The ExoClick team- 

Rated 1 out of 5 stars

They are destined to fall

They are destined to fall, just deleting profiles left and right, not even providing info why.

August 14, 2023
Unprompted review
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Reply from ExoClick

Hello,

Thank you for your message and feedback ! We understand that you had an issue with your ExoClick account.

If the account has been closed, it is due to a breach of our Terms and Conditions.

But kindly contact us to clarify the account status.

- The ExoClick team-

Rated 1 out of 5 stars

if u see this better chose another…

if u see this better chose another advertising , before u work is useless. when someone gave good review for sure it come from them staff . be safe people and be cleaver. i didn't hear when somone said when they bad, now i regret it .dont follow my fault.

August 3, 2023
Unprompted review
ExoClick logo

Reply from ExoClick

Hello, 
We are sorry to hear that your experience with our platform was not good. 
We would appreciate it if you could contact us to give us more details so we can check if there is an issue with your account or a confusion/ miscommunication. 

- The ExoClick team-

Rated 5 out of 5 stars

Using Exo as advertiser

Using Exo as advertiser, and I can say that traffic is great, thanks to publishers and Exoclick's staff. Recently I've encountered with some problems with the eur/usd rate on funding my account. It was long journey but the problem is solved now, thanks to Marc (Customer Success Team Lead). He was very helpfull and sincerely tried to solve it. My point is, there are humans on both sides, mistakes happens, communicate with each other and be polite.

August 1, 2023
Unprompted review
ExoClick logo

Reply from ExoClick

Hello Genrich,

Thank you for your kind feedback about the service and the platform, we are doing our best to help all our customers! Should you need further support, we are happy to help 24/7!

- The ExoClick team-

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