Expedia Reviews 

Keep clear of this company. They will steal from you.

We are having a nightmare before Christmas.
Booked a hotell in Koh Samui, where uppon arrival, we experienced that the Hotell explains they do not utilize Expedia. After 1.5hrs with good customer service from Expedia last night, we were upgraded to another hotell, at Siam Commercial Service. They absolutely ensure this is now all in order. The evening before Christmas I cancel my plans to get up early on the 24th to relocate, now temporarily staying at an hotell IM not welcomed at. Uppon arrival to this next hotell, Siam Commercial, where I now was given a family room, where I could invite friends to make it all better, for Christmas even, As I travelled alone. I once again, uppon arrival, the same respons. We do not work with Expedia. The price for the new place was more than 400$ paid from Expedia to the place.

While waiting for a soluting, having someone in Norway calling Expedia, sitting on the phone for a total of 3 hrs, there is still no soluting. Im along far from home, it is the 24th of Desember, and i was on the streets, offered to go to a 3rd place. Then the phonecall got cut.

At this point, being in Koh Samui, until the 17th of January, im shocked, and confused over the lack of solutions, when things go so wrong!

At the end we had to get an emergency room from Booking.com for 3 days. Still not got a place to stay until the 17th.

All they did was to refund what we paid for the first place, and 100$ for next booking.

But the damage done to my holliday, beeing on the other side of the earth, alone, for the first time to Thailand, is like a trauma felt.

I have no words, I hope they can sort this out with a hotell that is 100% secured within their system, that is just outside Chaweng and not so noicy.

Expedia fixed Goldcars terrible service and gave a refund. Great service and booking agent👍👍👍
Here is the story… Arriving in Lisbon trying to check out the rental car from Golcar, (Booked through Expedia) their system was completely broken down, and they would not give out any cars. Together with about 50 other customers we waited more than 3 hours over midnight, many with kids. They told us to get gart a car from another company and they would refund our booking. I called Expedia who knew about Goldcars problem, and they got us a new car from Budget. After our holiday, and still no refund, i contacted Goldcar who lied and denied the whole incident and told me to not cause trouble, or there would be consequenses. After many emails and phonecals, Expedia gave us the refund, and took over the case with Goldcar.
I did more background check on goldcar and found out they are probably run by some kind of Mafia and organized crime, using crimminal metods and scamming ther customers. Expedia is fantastic, but stay away from Goldcar.

I have bad experience with Expedia myself, but after seeing how many people have struggled with this company, I am finally leaving this well earned review. I am leaving this review on my behalf and on behafe of all the people who are sharing their NEGATIVE experiences with expedia on social media. Expedia should get better customer service and start taking accountability for their mistakes!!! After seeing what other people had to go through, I personally will not be using this platform in the future, and I do not recommend it.

Bad company today I was on a date and my family was traveling to London on a return trip. The employee did not agree on the luggage. He told me you did not order your luggage and just the passengers. Is it reasonable for that person to travel without a baggage bag? We tried to contact the company and knew that we paid full refund. Hotel + Insurance and at last we did not travel and we lost the full amount. I do not recommend booking using it does not deserve to evaluate one star.

This reservation was made through Norwegian Expedia.

I picked the wrong dates when booking my hotel. MY mistake!

I contacted Expedia to change the dates, but they were unable to help. I then contacted the hotel which changed my dates and gave me a confirmation number. In the confirmation email they also said that they had contacted Expedia in order to update the dates on their behalf.

I then got an email from Expedia. They told me they had been contacted by the hotel to change the dates, and they needed me to confirm that this was correct. I replied on the same email and said that it was correct. I was then told they could not process this by e-mail, and I was given a number to call.

I have called this number twice. They know nothing about the previous email sent me, and thus nothing about the case. They will not give out any email adress so that I can send the confirmation and information about the case. I spent over 40 minutes on the phone with much waiting.

Even though I repeatedly said the hotel already had changed the dates, and that I had an email from the manager confirming my stay with the correct dates without any additional fees. I also repeated that I was just making contact in order to make them update the dates on the Expedia reservation, so that it matched with the hotels. The only thing she did was repeating that she could contact the hotel and cancel my reservation and try to make them refund the money, and then I could rebook at a higher price (since the prices had changed since my first order.

Totally useless.. I just told her to do nothing. Exactly nothing. I was scared that she would do more harm than good. I just hope my booking confirmation from the hotel is good enough, even though the Expedia papers still has the wrong dates.

If using this site, be sure that there is no need for customer service, because there is none. There is no room for error.

We booked our hotels in USA through Expedia. This just meant that when we wanted to change our reservation, we HAD to do it through Expedia. BUT the Danish Expedia web side was down and you could not call them up because of the time difference. The Danish Expedia and the other countries’ Expedia do not communicate, so there were no possible ways to change our reservation at the correct time.
Other than that their system also sucks. When you book a hotel, you get an email from Expedia showing the dates and such, but to get your reservation number you have to view a travel plan on their own web side.

Do not use this when traveling abroad!

My first trip with EXpedia Januar 2011 Ordering both Flight & Hotel in same time was wery easy !
The flight from Oslo to New York was perfect and Jet Air delivered a profesional service !
The search for hotel also was easy and i did chose ( Jolly Hotell Madisom Towers) because it`s destination.
Only5 min.to Time Square and 10 min.to Madison Square Garden.
Brussel Air from OslotoBrussel and Jet Air to NYC.
JET AIR delivered a nice and safe flight within profesional flight crew.

Ordered my next travel 2 month later with expedia for trawel inside norway and they are so easy to go around with !