Expeditionkithire Reviews 

28
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I hired walking boots (suitable for crampons), down jackets and waterproof rain jackets & trousers. All the kit was in great condition (one pair of trousers was brand new - still in the wrapper) an... See more

Rated 4 out of 5 stars

I rented a sleeping bag for climbing Kili, I had good prompt communication from the company regarding any queries I had. The website seemed ok but super slick as some others are. Also I didn't get any... See more

Company replied

Rated 5 out of 5 stars

Honest and personable company run by an affable proprietor who is approachable, prompt and a straight shooter. Knowledgeable and fair. Makes me wonder why we even considered buying a 500 quid sleepin... See more

Rated 5 out of 5 stars

I hired a few items for a trip to the Himalayas, the whole process was excellent. Quick response to my initial query The right questions to find out what I really needed Easy to conta... See more

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4.7

Excellent

TrustScore 4.5 out of 5

28 reviews

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4.7

All reviews

(28)

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Rated 4 out of 5 stars

Recommended

Helpful advice from Stuart by phone and email at the stage of choosing what equipment to hire for my particular climb, equipment arrived ahead of the agreed rental start date with no extra charge, was of good quality, prompt collection afterwards and immediate refund of deposit. The only improvement to a slick service would be a return label, already printed and in the delivery box, ready for after the trip.

August 19, 2013
Unprompted review
Rated 5 out of 5 stars

Good advice, good quality equipment, great service

Preparing for a trip to Kilimanjaro and wanted to hire a couple of the things I knew I wouldn't need again. Stuart advised me that I should go for the warmer sleeping bag than the one other sites suggested. It was great advice, especially as my friend's bag never made it passed Cairo and two of us were sharing it for much of the trip. The service was efficient and it was easy to return the equipment when I was done. Would definitely recommend and use again.

August 16, 2013
Unprompted review
Rated 5 out of 5 stars

Fantastic service

From my first enquiry phone call all the way through Expeditionkithire were exceptional. Goods delivered on time and all documentation so easy. I would highly recommend this company.

August 11, 2013
Unprompted review
Rated 5 out of 5 stars

Professional,Knowledgeable,Reliable service

A good experience from start to finish. Stuart knew his equipment and answered any questions we asked him. The equipment provided was high quality and in good order, I would have no reservations in recommending expedition kit hire to anyone.

August 9, 2013
Unprompted review
Rated 4 out of 5 stars

Good service, good value, good products

I rented a sleeping bag for climbing Kili, I had good prompt communication from the company regarding any queries I had. The website seemed ok but super slick as some others are. Also I didn't get any return labels in when I got the bag delivered but this was quickly rectified. Would definately use these guys again !

August 5, 2013
Unprompted review
Expeditionkithire logo

Reply from Expeditionkithire

Thank you John for taking the time to leave feedback. We appreciate that it would be nice/ideal to get a label in the box to send back, but these are sometimes date specific and as such if your delayed on your trip the label would be void. Also we appreciate sometimes circumstances change and people would rather a collection from work rather than to drop off which maybe inconvenient as such we agree/book collections/returns when people get back rather than pre book. This is so that we can try and accommodate people preference. Good luck with any future adventures.

Rated 5 out of 5 stars

Perfect and professional when I needed them

Great service, great products and great customer care as its never easy knowing what to get for that once in a life time trip but these guys make it easy

August 5, 2013
Unprompted review
Expeditionkithire logo

Reply from Expeditionkithire

Thank you Robert for taking the time to leave feedback. Glad we could help and good luck with any future adventures.

Rated 5 out of 5 stars

Excellent service - delivered exactly as promised.

Really helpful; excellent equipment (some of it seemed to be brand new); good value; all delivered exactly as promised.
I would not hesitate to recommend Expedition Kithire to anyone doing a Mont Blanc trip (or similar).

August 5, 2013
Unprompted review
Expeditionkithire logo

Reply from Expeditionkithire

Thank you David for taking the time to leave feedback much appreciated. We aim to provide products that only we would be happy to use on the mountain, it is essential that we maintain our stock in the best condition possible or replace with new. Good luck with any future adventures.

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